Professional,classy place,i was surprise…read more... You can ask about permanent make up and also Tattoo ,tanning and nails...a girly place!

went to Koztello's in the Galway shopping center having booked online for a root color (43e) and 10…read morehighlights (29e)with no cut or other services requested, I have never been here before, I was placed with Grainne who suggested a full head of highlights which I declined and said to proceed with just the original plan and the main reason I was there was to cover my roots. I was offered a treatment that would also reduce the damage I accepted this. Fast forward a few hours later and my hair looked the exact same with no difference I still had roots. I went to pay and was given a bill for 163e when I questioned how this added up I was told I was actually given a T bar highlights and it should have actually cost 183e. When I asked why this wasn't told to me that the price hike from what I booked online would be so much I was told that the hairdressers only deal with hair not the money side of things. I was given a contact number for the manager Sarah and told to call her on Monday I gave three calls and left voice messages and an email and that is over 10 days ago now with no response. To add to this when I went home my scalp was out in angry red bumps and my hair is so dry after all the highlights I received that I did not even ask for the reason been only getting 10 to reduce this damage that my hair likely needs to be chopped up. I would highly recommend avoiding this hair salon trend unless you want to pay nearly 200e to look the same except with damaged hair. I'm not usually one to rate bad service but when no one came back to me via email or phone I was left with no choice.

Fantastic salon with fantastic service highly recommended Mags and her team to everyone service…read morewith a smile and the craic and excellent facilities a place one is looking forward to visit again and again

Terrible. Destroyed my lashes. Youngish girl was on her last day. Clearly wanted to get out the…read moredoor. Stuck the lashes together when applying eyelash extensions. She applied one extension to more than one lash. Just kept talking about her boyfriend. Not concentrating at all. The pain for weeks after was awful. I didn't go back as I couldn't have them going at them again. I actually lost eyelashes over this horrendous treatment.