Stores that have animals that greet you will always be my favorite! Excellent customer service and…read moreadorable pups. 10/10 recommend stopping in for all your pet needs, or if you're looking for a little gift for your pup that you left at home while you're on vacation. They have it all!

Awesome people and great everything for dogs! Will be on-line ordering from them! If you have fur a…read moreuse, give them a visit!

We like the new layout of store. Actually a much cleaner location too. I got dog toothbrush paste…read moreand a new gentle lead and it was fair price. Friendly workers too

Fifi LOVES MacGregor's Pet Pantry! She hadn't been there in 6 months, and when we drove up this…read moresummer, she leapt out of the car and strained at her leash to go in. Fifi is very clever. There are a lot of lovely pet stores near our house in Los Angeles, but none of them has the selection and range of MacGregor's. They have the best curated food assortment I've found anywhere from LA to NY, and the wonderful family staff is terrifically knowledgable about what they carry -- so if you tell them what your dog is eating, they can recommend something even better. (They don't carry California Natural, for example, which frankly Fifi hated, but they recommended Fromm's, which Fifi loves and is thriving on and is the same price.) They've also got a really nice selection of toys, more imaginative and adorable than anyplace else I've been. I bought Fifi a squeaky bottle of Cabernet. MacGregor's is my favorite, from coast to coast. It's worth a trek to see it, just for the selection.

I have a big golden retriever that's very nervous so I rarely take him to be groomed . Animal House…read morestaff were very good with him. He came home smelling wonderful and his coat was shiny and clean! He's no longer afraid to go!

This store has a very attentive staff. Super willing to help and suggest based on your needs.read more

Jenn is a very childish immature person banned me from humane society where I used to tip very well…read moreand never had a problem. She is incompetent never emailed me my dogs medical records , just because I did not want to be overcharged for heartworm pills , has no clue how to talk to customers. I understand it's hard finding people to work , but surely she can't be hard to replace . I have filed a complaint with licensing board . What a gem Jen is!

Wasn't happy at all with the service Were VERY VERY rude…read more Don't know how to talk to people at all Unjustifiable for all the cats and dog Very upset

Exotic little critters and dudes. I had no idea this place existed and decided to check it out I…read morereally like it.

This is the only place that I will shop for my fish or my Bearded Dragon that I purchased for him…read more The owner is extremely friend & helpful. He will go out of his way to answer any questions that you may have or need to know. If there is something that you want that he doesn't have in, he will do his best to get you what you wanted. I purchase all of my Food, Fish, Reptiles and maintenance products from here. He has extremely fair prices that are far better than the big box stores. If your looking for a good quality pet store, with great products and a friendly staff, this is the place to come. I won't shop any place else.

Great, healthy, well vetted products for our two westies. From treats to toys to winter coats, we…read morelove everything in this store!

Great reason to support local retail - really smart and helpful staff and great inventory choices…read more Anya helped us size and fit a doggie life vests for Sophie. Much appreciated water and treats outside the store

Ok, so I'm from Gaylord, MI and my huskies and I come here about once every other week or so (my…read moredogs would go daily if I let them). The store is ALWAYS competitively priced, the associates ALWAYS are incredibly nice and I usually always end up striking up a conversation with them because they are all just great, helpful, and down to Earth, and this store ALWAYS has everything I need and then some (at very fair prices). I have 3 huskies (2 of which go to the store with me as the third is old and never wants to go for rides) and they just LOVE going here. They always get lots of attention from the employees (one of which also has a husky and she always remembers us and always is so great to see!) and they also have given us lots of free samples of treats and foods. I also have 2 cats and I have discovered a few different treats that my picky old cat now loves and I was only able to discover these through their generous free samples for them. On Halloween I remember going there and they had all sorts of stuff they were giving for people AND pets and it's times like those and all the other times I've been helped here that made me realize that this isn't just another pet store. This is a place where everyone there honestly cares for your pets and because of that you will only get recommended the very best things to suit your individual needs. And it's also a place that your pet is not only welcomed, but loved!

I just wanted to give a shoutout to pets supplies plus in Gaylord! I was trying to get a new habit…read morefor my tortoise's no one will ship a 40 gallon reptile habitats. PetSmart has them but wouldn't price match because it's a different brand so I walked out of there called pet supplies plus and they will price match Petco. So I left my name and # to pick one up Thursday. The awesome employee called me back and asked if I could wait till next week cause there going on sale!!! Now that's customer Service!