I do not recommend. As prior review indicates our dogs rear was shaved down to skin and red. He…read morecould hardly walk for at least 4-5 days due to the pain. The rest of him looked like he had been trimmed with a dull meat clever. Wife attempted to reach owner Fri.,Sat., and Mon. Left messages and has had no return call. Interestingly we had been here 3 prior times and never had this kind of problem. Maybe they have new help. Nevertheless they've lost us as a customer.

I do not recommend taking your pet to this place. I took my dog in for grooming and this is what…read morehappened. First off I asked for a terroir cut and they had no idea what i meant..He had multiple nicks and clipper burns .They shaved his entire rear end and genitals. he also had a clipper burn above his eye and they shaved his whiskers off. .When i picked him up he was wet and unbrushed. They claimed he had fecies on his butt and he had to be shaved that way. so i guess they are saying he also had fecies on his eyebrow and genitals.I had to take him to the vet because he could not sit down due to the pain of being excessively shaved. When I went back to express my concern , I was treated rudely and escorted to the door and told never to return. And come to find out, I am not the only one who has had problems with this place in Cheboygan,Mi.

Asked what all records I needed and they said I need kept vaccine but left off stool sample even…read morethough I sent proof of parasite and wormer giving monthly. Being made to scramble because of their lack of communication.

We needed to find a place for Clancy to stay for a week while we attended our son's wedding in New…read moreJersey. Indian River Pet Resort was recommended by our vet. We took him to doggy day care there once a week for the duration of the summer to prepare him to be away from home, as he had never stayed away before. Between our vet and the staff at IRPR all of the preliminaries were taken care of; vaccinations, tests, etc. Clancy fell in love with the staff immediately, quite honestly so did I. They loved him and welcomed him so well. And before long he loved his visits there. When we left for the week, I was still a little concerned about how he would react to an entire week. Everything went off without a hitch. I called a couple of times while we were on the road, and those calls were not only well received, they were encouraging as we travelled so far away from him. When we picked him up he was happy and seemed to be well acclimated. They took such good care of him. After getting him home, there was no depression, no being angry with us. The transition was seamless. The next time Clancy has to stay away from home, we will definitely take him to Indian River Pet Resort. Thank you all for loving our boy while we were away. Candy Ison