I like this tropi tan. Staff is friendly.. Its clean and quick. But 4 stars cause I dont like the…read morefact that they pressure me to buy lotion each time. I know its their job.. But every time? I just want to go tan with my lotion I already have.. Thank you.

Very clean, friendly staff and they always helped me figure out some kind of deal to save a few…read morebucks on either the visits or the products. Never had a bad experience here!

Michele T. BEWARE…read moreOF THE CANCELLATION/BILLING PROCESS. After more than four years as a Zoom Tan customer, this experience completely changed my opinion of the company. I cancelled my membership over three months ago and received the cancellation email, yet Zoom Tan continued charging my card. I only discovered it because my card was later compromised and they contacted me asking for a new card number so they could continue billing me. Their own records show I had not used the services since cancelling, but customer service claimed they had no record of my cancellation. I could not get anyone to call me back, my BBB complaint went unanswered, and I ultimately had to involve my bank. The frustrating part is that the locations are clean and the in-store employees have always been great. Unfortunately, they have no authority to fix billing problems. If you cancel, SAVE YOUR CANCELLATION EMAIL and check your credit card statements. Do not assume the billing has stopped simply because you completed the cancellation process. For a longtime customer to be charged for months after cancelling and then receive virtually no help resolving it is unacceptable. I will not do business with Zoom Tan again.

I really liked going there when it was Tropi Tan. But now DO NOT like it at all. Was going to Tropi…read moreTan often enough that I could walk in and they already knew my name. And had me pulled up in the computer. Now it takes forever to get checked in. Today I couldn't even tan while I was there. Their system wasn't working. And now they don't open till 10am. A full 2 hours later than Tropi Tan. Very dissatisfied.

Excellent customer service and prices. Rooms are always clean and the staff will help you with any…read morequestions

BEST Tanning place around. Clean, nice people, Great baulbs!!!!! NO more ZOOM TAN(Tropitan) for…read moreme!!!!!!!

I feel they took advantage of my daughter going in by herself and up sold her on a more expensive…read morebottle of lotion than she wanted. Now she is burned and has broken out into a rash. The response from them was whatever, she should have told us she had sensitive skin. My daughter told us she did, they she never. Being in the customer service field myself for over 20 years, you take care of your customers. We will not be back after this session is over. Mark

I usually tan myself with a self tanner, but decided to try this out because it can definitely take…read moretime applying a self tanner. I loved the spray tan at first because it was quick and gave an even color. Unfortunately, it has been 3 days since and 1 shower later and it is almost completely gone, as apposed to the 7 day wear guarantee I was told. Definitely dissapointed and will not be doing it again.

0/10 definitely don't recommend only because of this rude as freaking balls register lady who had…read moresome fake lashes going and looking like an Oompa Loompa was severely disrespectful to my sister. my mom went the other day and had a good experience with a very nice lady and my mom decided since she had a good experience to take my sister on saturday feb 19 2022, the lady was like i hope you have eye protection bc it's THE LAW, like gurl it was her first time ever going she doesn't know wtf she's doing and the lady KNEW THAT. they didn't give her lotion or eye protection. don't go here i'm not being petty or anything i'm being so honest and she's very lucky we're not suing her.