Repaired crack in windshield in less than an hour and also re-tapes top of our cracked Thule …read more.. awesome service!

I was given great after hours service in an attempt to get my SUV back on the road in order to…read morecontinue my trip east. Wayne and his crew were extremely friendly, fair and accommodating to my situation. Wayne allowed me to store my SUV in his compound in order for me to make other arrangements to get it to our destination at no extra charge. The office atmosphere was friendly an interactive while waiting for some initial repairs. I feel the pricing of the afterhours/following day repairs was fair and competitive to other establishments, if not better. Thanks Wayne and crew, see you again soon.

Terrible. When in for one simple job and couldn't even do that and tried to charge me for something…read morenot requested. It's my vehicle NOT theirs. First and only experience with them. Just garbage.

The Original one and only Central Spring Service LTD established 1971 incorporated 1978.read more

Albert saved us. We'd suffered a broken leaf spring on the boat trailer - 4 hours from Thunder…read moreBay, on a Saturday, over Canada Day weekend. Albert worked with me over the phone to determine the replacement I needed. Confirmed the part and "stashed it" for me such that I could pick it up after hours - and not have to wait till Monday morning. I am extremely grateful!

This auto shop is 100% the shadiest, most dishonest, disgusting one yet. My father brought his…read moretruck there in January of last year for a safety. They stated he most likely would need a new box, they were apparently "looking" for one for nearly 6 months. They finally said they couldn't find one and that he would have to find one on his own. My father asked them if it could be repaired, rather than get a new box, to which they apparently had someone who they were connected with for autobody repairs (might I add nearly took two months) and they then stated it could not be fixed and would need a new box and that once my father found one they would put it on for him. My father finally found a box that was snowed in out in the country at this point, to which he had called the shop and let whichever person answered the phone at that time know what was happening (it takes multiple times for this shop to answer their phone, assuming they must have screwed over so many people they're too scared to answer.) My father called this shop multiple times to get in contact with the owner Rob who was always "not in the office" or "on vacation" according to staff who answered the phone. My father also attempted to pay his bill for what was looked at so far and the highly highly HIGHLY incompetent staff always had some excuse like, "Rob has to do it but he's away" or "we don't know where the bill is." I told my father multiple times that they seemed majorly crooked and not to trust them, but unfortunately he has good faith and mistakingly believed this shop was decent and reputable. Now that the snow is gone and my father is able to get the box he went last week to talk to Rob and again the incompetent staff stated he was "away." So he AGAIN had to go down there yesterday to which Rob was finally available, shocking right, and was given the news that they sold his truck to Dutchak for scrap, because it was taking up lot space and they "hadn't heard from him" and "tried contacting him," which was the biggest lie they could come up with. There was no letter, no voicemail, no work contact, absolutely NOTHING. What they did was theft, by unlawfully taking my fathers vehicle against his will and with no notice and no ownerships (which my father still has them)... then selling it to Dutchak unlawfully without original documents, which I believe can be classified as fraud. My father is now devastated, and I am beyond furious, as his health has been on a decline and this is just extra unwanted and unneeded stress. I have already warned multiple people and contacted others that I know in the automotive field and they all state this is illegal and the pursue legal action. I am now assisting my father in the pursuit of legal action against this foul shop.

I brought my car in for a tuneup $500 later and without any inquiry or estimate they charged me for…read morea mass airflow sensor replacement. At least I thought my vehicle would be good for a road trip however he broke down the very next day outside of Parry Sound. I emailed the invoice to the manager and heard nothing back. Now they have my money I guess it does not matter. Very unprofessional and very disappointed with this business. I do not recommend.

The staff was very helpful when my car stopped during my trip to calgary and had an emergency…read morerequest to fix the car at Thunder Bay. Supervisor helped me with the Schedule and made sure car is fully inspected and diagnosed before I continue my road trip. Highly recommended!

They are amazing here, they will literally show you what's wrong with your vehicle when you go…read morethere. I was able to walk into the back of the shop and see what was wrong. The guys explained it very well and even helped me with bringing the price down to make sure I got what I really needed on my car first. I reallly recommend coming here. They also have free coffee and tea!!