Great place, was stranded in Thunder Bay, for the night,called them in the morning to make…read morearrangements. Sent my truck by caa and they had my car fixed in less time than I waited for a taxi to go pick it up!

Absolute legends, I was driving through as my car went into limp mode and they were fast and…read moreefficient with helping me get my part and tool to change it. 10/10 place would be going here over any other part store, to bad they don't have one NS.

I had a wonderful experience at Fat Guys. It was my first time buying a truck and needing parts to…read moreget it ready for a safety. I had gone in and met Dillan and he was to say the least incredible. Super knowledgeable, friendly, he even wasn't afraid to get dirty and got down under my truck to inspect something I had questions with. To say the least the customer experience was awesome. I called around for prices and Fat Guys was the best price and clearly based on the customer service I got the best service. Thanks Dillan!

We had our brakes fail on our 31' Forest River during our transcontinental trip from Washington to…read moreNew England. With the weekend approaching, most places couldn't get us in until Tuesday - Matt, Jason, and crew got me in and out on Friday afternoon. While waiting - the wife & I went to Kakabeka Falls, Thunder Oak Cheese Farm and soon got a call telling us it was ready. When we got back - they had completed the fixes, explained the issue, gave us the damaged parts, and had us on our way before Happy Hour. Recommended!

Overcharging for propane. This is the second time I've had them refill my 10 pound propane tank. I…read morehappened to know that the tank only required 8 pounds of propane because it was weighed at another location but their machine would not turn on so they could not fill it. The price on the pump was $1.29 and I received 8 pounds of propane. I was charged $23.40 both times

BUYER BEWARE!! DO NOT BUY A CAR FROM ICAR THUNDERBAY!!!!…read moreThis summer I purchased a 2019 Elantra with 40 000 kms on it from ICAR. The car appeared to be in good condition and with low milage. When I brought my car to the carwash however, I barely started to spray the hood and a bunch of paint just wiped off my car. I contacted the sales rep that sold me the car and he said that it was my fault for bringing the car to the car wash. I then went to an auto repair shop and they confirmed that there was definitely something wrong with the paint and that bringing it to the car wash should not have taken off the paint as described. I then emailed the sales rep that sold me the car. He again told me it was my fault for washing my car at the carwash, even though I barely sprayed it, but said that if I got a second quote to fix the paint, they would see what they could do to help me get it fixed. He also claimed that they care about my experience with them and want to help me fix this issue ( LMDAO) . I then sought out a second opinion and quote at a different auto repair shop. I was told by the second car repair shop that not only was it not my fault that the paint came off, and that unless I was holding the pressure washer directly against the paint ( which obviously I did not do), then there was no reason for the paint to come off and clearly there was a defect in the paint. Every single car owner brings their car to the carwash and the paint doesn't come off like that. This car repair expert told me to just keep contacting the people who sold me the car, because it clearly was a defect with the paint. I have since sent in this quote to icar and they have decided to just ignore my emails and refuse to acknowledge this issue further. My partner has been looking to buy his own vehicle and was interested in a car at icar but has since changed his mind, seeing how they have been treating me. Again, do not buy a car from ICAR THUNDERBAY, I regret trusting them, now I am going to be out an additional 1500$ to repair the paint, when I am already overpaying for the car I got. PLEASE PLEASE PLEASE DON'T FALL FOR IT THEY WILL NOT ASSIST YOU IF YOU FIND SOMETHING WRONG WITH THE CAR YOU BUY FROM THEM

I bought a car from this place 5 years ago under new managment the purchace was great from start to…read morefinish.

Just wanted to give credit when is credit is due. Dropped my…read morecar off for a repair, and it was completed perfectly. Chris was amazing and gave me a great deal. Highly recommend this place.

SHEPARSKI AUTOBODY 250 Gore St W…read moreThunder Bay I do not recommend using this auto body shop! We have a 2016 Cadillac that I took in for rock chip repairs and the whole front end of the car is a mess after Chris painted it! The first time he painted it was bad enough and he offered to do a second time which was even worse! Against my better judgment I let him try and repair it! The paint colors do not match from fenders to door, the hood has been buffed with a dirty buffer and is now scratched up. I must add is that the second time he said he would repair it all he did was buff and it made more of a mess! There is shadowing in the paint, there is overspray everywhere and on the drivers door where he sanded he took the paint off and left it that way! There is what you call "orange peel"as other painters call it all over the front end! There's contaminants in the paint! Also indent lines were something has settled and is very visible! I have asked his to return the money and he has refused! And he said take me to small claims court! Very cocky! He also has a older gentleman wandering around his shop that basically said to me if you wanted perfection you should've done it yourself! I said I am not a painter and that is why I brought it to a professional and left the business! I would love to add photos but it doesn't show all the imperfections unfortunately. So now I am going to an appraiser who will mark down every imperfection so that when I take them to small claims court it will be duly noted since he doesn't want to return money!! I have estimates from several other body shops that can plainly see the mess he has made! And noted so in their estimates! If you want a good paint job I do not recommend this guy I cannot stress it enough!

stay away, salesman Jon Niskanen has a bad attitude and treats customers like they are poor. place…read moreis shadey. shop elsewhere, vehicles there are just auctioned junk from other dealers that couldnt sell them.

Steve eaton is the best, I have 4-5 different cars bought for friends & family. All are happy with…read morepurchase. Buying 1 for myself as well. Keep up the good work guys.

I can always count on this place for prompt outstanding service and price. Wouldn't go anywhere…read moreelse.

Horrible service, "Book your next appointment tailored to your time schedule" and I quote…read more Waited a whole month after I was told anytime during the day we open at 730 (no time on appointment card) I was willing to drop my vehicle off closer to end of day for how ever long they needed, so I thought I could pick up my kids from school before dropping off my vehicle I even called to make sure the receptionist told me she gave my appointment away and if I dropped it off I could get it back in a month also very rude both times I talked to her.. As a business owner this is terrible way of conducting business and customer service.

First off, I'm not associated with this business in any way other than being a random customer…read more We needed a quick fix and they fit us in the same day and fixed it. Honest work, honest charge. Would recommend.