Have seen Dr Zerafa for 9 years. I absolutly love this office. The Staff is super friendly and…read morecaring. I have seen Lisa and Rheannon at the office and find them to practice the same as Dr Z. I have Never had any of my worries pushed aside, they have always listened and treated me when needed. They are the best!!! I trust them with my family!!

As a retired Nurse, I have seen lots of MDs, This office on my first visit, was competent,…read morecordial, and just plain pleasant. I did not wait long. My NP was so very nice and knowledgeable, I even got to meet Dr Zarapa, who was equally competent and courteous. I give 5 stars for my first visit. Nora E. dr

There are only a couple decent medical staff here. Ryan is good at what he does, very clear direct…read moreand informed. I would avoid Dani if you care about yourself cause she sure as fuck doesn't. Her concerns lie on you wearing a mask and getting flu shots and that's about it. Worst care ever, literally was in office having a health event and she was clueless

This office would rather kill you dead than admit they aren't qualified to treat serious chronic…read moreillnesses. They WILL let their mostly incompetent secretaries call you names, yell, and "disagree" about conditions you have with different hospital/medical systems instead of calling those doctors (even cardiac specialists in Grand Blanc) and discussing what is happening medically with them. They truly take gaslighting to a whole new level. Unsure about whether or not to make an appointment with Dr. Dani, Dr. Duncan or Dr. Holden? You should take your life and your money to a local hospital network! This place is a toally for-profit practice that will surprise bill you if you don't have medicaid, and if you do have medicaid they wont prioritize you and will continue to order x-rays like its 60 years ago. They don't care if you are getting too much radiation! They don't care that their provider sheet is truly a list of random friends at other practices OWNED by the medical professionals who are letting you die! Somehow they are still in business. With SO MANY DOCTORS WHO LEFT ABRUPTLY, you should ask them how many providers have worked there in the last 10 years :) and when you hear the number and the secretaries get defensive, RUN. These people are so tech illiterate, they didn't know you can read PDFs with a screen reader extension so you can actually read the document they put in your file (if they even do that for you). Ryan Strom is the only person at this practice that will give you actual medical care. Using Fenton Medical and following their referrals out... you'll see a pattern. Like sending you to a pain "specialist" Dr. Atty, who loves to brag about having back surgery and is in no pain (like good for you? that is not relevant to you practicing medicine... THATS CALLED BIAS) and he will attempt to give you three steroid shots in a 3-month time span. It's funny, the rheumatologist in Lansing, where he claims titles at, within Sparrow network, took 10 minutes to look at me and diagnosed me with a connective tissue disorder. And I have no idea how many 21 year olds you see with mild to moderate arthritis, but apparently Dr. Holden thinks all young adults have significant spinal nerve damage! Yay for those x-rays. Dr. Duncan will make sure to tell you to, "...do it yourself for once." regarding taking care of your mental health while being totally ignorant to any psychiatric history and therapy treatments you've sought out. It's ironic for her to say that because when you have been totally independent since 18 and could have known that if they didn't completely disregard documentation! The joy of hearing the office admin say "I am, I'm taking notes" to me requesting full transcripts of any and all "Office Encounters" in my medical record. Any and all data with my name on it? Not providing said documents within the legal timeframe and again, truly backlogging every single visit so when the third party agency collects the data they don't look completely incompetent. They think stopping your phone from screen shotting your online portal means anyone who says they have proof of the massive editing is a liar. It is very easy to go online and take pictures of the screen showing you medical records! They will even put up a little "log book" to show you that they didn't touch those visits from 2018 lmao.... but you already had the info screen shotted because you knew they were going to pull shit. I'd LOVE to discuss, FMC. Call me :) I can make and share copies of the information I have, too. It could be fun.

I had the most incredible Hydrafacial today with Bev. I had no idea the build up I had on my skin;…read morethe picture serves as a review enough- look at all that! I think she got leftover Maybelline make-up that I had caked on in high school- my skin feels THAT good. I am so excited to continue my skin care routine based on products she recommended that I had purchased at Skin and vein. I will absolutely be back and look forward to my long term results with their guidance

I had surgery on November 17, 2025, and my experience has been deeply upsetting and disappointing…read more My incisions healed poorly and remain very noticeable. There has been little to no meaningful improvement in my facial appearance, which was the entire purpose of undergoing this procedure. On day nine post-op, I developed cellulitis in my face. I was not given adequate aftercare or timely support, and I ultimately had to seek care from my primary doctor and then go to the ER. That experience was frightening and avoidable. In the months that followed, I repeatedly raised concerns about my results and complications, but I did not feel heard. I was consistently reassured that everything was fine despite ongoing issues. I was later offered a revision, which included adding more filler and lowering my hairline over the incision areas. That proposal did not address my concerns about the outcome or the complications I experienced. After seeking multiple independent consultations with other plastic surgeons, I was informed that I was not an appropriate candidate for the procedure I originally received, and that a different technique (deep plane) would have been more appropriate for my anatomy and goals. I am sharing this because I believe patients should have full transparency, take time with multiple consultations, and understand all surgical options before proceeding. Based on my experience, I would urge anyone considering this type of procedure to proceed with caution and do extensive research.