Made an appointment three weeks ago to have my front end alignment was told to bring my truck in at…read more8am. That I did. did not get a call that it would not be done went there at 4pm. they did not even do anything to it. lost a days pay. now I have to go somewhere else. because I can't keep missing days. or maybe they would call me. It like the guy did not care. Never again you go there your a fool.

Absolutely the best! So quick and thorough. All staff very nice and knowledgeable . Would…read moredefinitely recommend to my friends

Fair, honest, capable, talented-all these come to mind. I've seen them work kindly with women…read moreclients, something you don't always see in auto repair shops.

The fact is Bob if someone calls you should say right there on the phone to look at your car its…read morethis price not blindside me when I picked it up with no work done when I made an appointment for the day prior. I told you what was wrong with my car you fucking wrote the same thing down I told you was wrong with my car. l didn't need a scan as I told you when I called I just had work done on the car at the dealership they did a scan then. When I called you should have told me it was 198 to just look at my car because I never would have went. Called Infiniti for the transmission flush that I told you I needed you didn't diagnose shit. They want $239 to do it. I should have stuck with the dealership that is transparent and don't take advantage of women. And No not every charges to look at a car my in town mechanic doesn't' and neither does dealerships if you get the work done there. and you didn't spend 3 hours on my car because we drove to your shop multiple times with my car outside and you were nowhere to be found. I am telling people my experience so they can decide for themselves or know because you don't say it on the phone when I called the first time the price to look at the car should be the very first thing you say to a customer Because like I said I would have took it elsewhere $211 to be told what I told you was wrong with my car a joke and the transmission flush is pretty much the same price and the dealership you rob people.

This is the worst place to take your car for any thing ! Please stay away! Even if it's an oil…read morechange your car will come back to you with problems you never had! They are thieves. They will steal parts off your car damage the inside of your car so your going back to spend more money !! The owner is very nasty , rude, and arrogant !! Do your self justice and find yourself another mechanic you will save your self a lot more money !

Thorough work and friendly service make these folks a great place to depend on. I was interested…read morein purchasing an older Mercedes and needed to get a full evaluation. Max was generous with his time and gave the car a full inspection - pulling panels, evaluating the chasis, road-testing the car, and looking for leaks everywhere. I was given a detailed summary that felt pretty darned objective. While some work was necessary, I felt that their evaluation was well documented. This was a critical factor in making a big decision. I couldn't have done it without them. I would highly recommend having your car serviced by these folks!

Came to Long Branch for a weekend and had car problems as soon as I got here. Alex was able to look…read moreat my car following day with no hesitation fixed the problem. I feel safe to drive an hour home on Sunday!! Thank you Alex!!!! best place ever!

Very satisfied with the work done and looking forward to doing business with again. Shop was…read moreunderstanding and accommodative and fairly priced!

The quality of work this place offers is unmatched. I really love terry he's a great mechanic and…read moregreat prices, if you're looking for a new place that is honest and fair this is definitely the go to spot

Great...is all I can say about Family Service Center!! Terry was friendly, helpful, professional,…read moreand he didn't try to upsell me on things that I don't need. Someone like me, who knows nothing about cars, really appreciates that last part because other places make it seem like everything is needed immediately or your car will fall apart the minute you drive away so you agree to the work because a professional is telling you that you need something so you trust that it is true...unfortunately, I have found out that is not always true, so, when you find a place like this, you know that's going to be your go to place going forward! **It is also nice that this is a family owned, local business, and I am happy to support them! it is important to keep our local Mom and Pop businesses running strong! Thanks again, Terry....hope you have a very Merry Christmas and a Happy and Healthy New Year!

Had a great buying experience in March. Have also had fantastic service from the Service Dept…read more Great folks to deal with

5 star dealership! Easiest, hassle free car purchase I've ever made! Literally took one hour…read more There's no waiting around all day back and fourth between 5 different managers. My new car spot!

in the torrential winds and heavy rain, downpour, amongst existential crisis, sean was our savior…read moreand came right out as soon as he saw the panic in our eyes and popped the door open with no problem, and did it out of the kindness of his heart not asking for a dime. The next time, God forbid anything goes wrong with my car. I know exactly where I'm taking this place. They care about customer service not just dollar bills. Sean if you are reading this no we appreciate you and you truly are a kind person.

I was on the worst time of my life. Sean was an angel on my shoulder., not only did he work on my…read morecar but as he knew my situation didn't even charge me, for me he was a blessing from God! I recommend Elliott's not only because of the passion that everyone in this place has but how compassionate everyone is. These guys especially Sean are down to earth. I love them

i've never had a dealership where you had to work so hard to get information. It's like they don't…read morewanna make sales. I feel like I'm trying to force them to make a sale to me. No thanks even though I found a car that seems perfect. Stuff just seems so sketchy. annoying

When you gotta work hard to get pictures and information about a car repeating questions about the…read moresame things.... asking for a Carfax and they saying here it is and then you click on it. You have to pay money to get it. Does really seem like these people want to sell cars. When I found the car online, it was so happy. It was a Mercedes dealership. My family bought at least a dozen (not from here). terrible for a benz dealer shouldn't be allowed to call themselves a Mercedes dealer.