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    Trites Flower Shop

    1.0 (1 review)
    Closed 8:30 am - 5:00 pm

    Services - Trites Flower Shop

    Floral design and installation

    Trites Flower Shop Photos

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    5 years ago

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    Florique Flowers - Florique Boutique in Kings Place,Fredericton

    Florique Flowers

    (5 reviews)

    $$$

    Very good communication, went out of their way to help with deliver! I had planned a date night for…read morethem to deliver the flowers to a restaurant I had made a reservation to, they called me to give me a heads up the place closed! Which sucks coming from the other business, we had an amazing date night still thanks you Florique Flowers! The restaurant we settled on had amazing food so it worked out in the end

    Convenient online ordering system, consistent quality, and always FREE DELIVERY if delivery address…read moreis within the Fredericton city limits (check their website). I no longer live in Fredericton, but my mother does, so for her birthday for the past 2 years I've been ordering from Florique Flowers (located within the Kings Place shopping centre). They take same day orders as well as way in advance. Their website is very easy to navigate and online ordering system is very reliable and convenient for people who can't go to the store/call to order and pay (you can pay via credit card online). They have a variety of flower arrangements for every occasion - birthdays, anniversaries, get well soon, graduations, etc. - and also have fruit/chocolate baskets (which are very overpriced, over $100). I ordered the birthday special arrangement (~$63 incl tax), which comes with a birthday card with your personalized message, a large bouquet, and a vase, for my mom again this year and had it delivered to her office. Another wonderful aspect is that you will receive an email once delivery is complete - very reassuring. You can also write special delivery instructions through the online system, i.e. what to do if recipient is not present. Lost 1 star for being sooo $$$, but this is typical for all professional florists across the city (I did some research) with cheapest selections being over $30. But overall, wonderful service, beautiful flowers, and super convenient for distant orders - will be ordering from Florique for many future occasions to come!

    Simon Says Roses - The Simon Says basket we ordered online vs. the bait-and-switch Safeway basket that Simon Says delivered to fulfill our order.

    Simon Says Roses

    (10 reviews)

    CONSUMER WARNING - Simon Says Roses Florists & Gifts. This is a consumer warning if you order…read moreflowers or gift baskets online in Vancouver, Victoria, Vancouver Island or anywhere in BC. Simon Says was the worst customer experience we've ever had. 1. Bait-and-Switch Product - The product ordered from the Simon Says website was not what was delivered. We ordered the SSR2-2991B fruit and chocolate gift basket pictured here https://www.simonsaysroses.com/SSR2-2991B.htm We were charged $69.99 and $88.88 total with delivery. But this is what was delivered - see the uploaded photo. A much lower-grade gift basket than the one shown on the Simon Says website. We had thought everything was fine, but after our friend's hospital recovery, we received this photo from her to help us respond to the company's feedback request. We were shocked when we saw the photo. No beautiful crate basket (square or round), no pineapple or exotic fruits, Safeway brand chocolates instead of the nice ones pictured. It turned out to be false advertising and a bait-and-switch for an inferior product. 2. Sub-contracted to Safeway - This is the basket that was actually delivered instead by Safeway on behalf of Simon Says https://ordering.safeway.ca/Default.aspx?view=VPD&ID=90 It matches our friend's photo - see the photo - and what our friend confirmed receiving. We investigated further. Safeway Online confirmed that they fulfilled the order that we had placed through Simon Says. Instead of something original and expensive as shown, we could have ordered the basket directly from Safeway Online for half the price we paid to Simon Says. Simon Says simply turned around and ordered a far cheaper Safeway basket to be delivered as their basket instead. Completely misleading and disappointing. 3. Repeated Customer Service Denials - We responded to Simon Says' request for feedback after we received the photo and input directly from our friend. We advised the owner, Frank Simon, that the basket was very disappointing and not what was pictured on their website. It looked like it had only $15-$20 worth of value and merchandise. We asked them to make good and send the difference in quality or offer a 50% refund to us as a fair compromise, as we didn't want Simon Says to lose money. Frank Simon responded and asked for a photo. We had already included a photo with our original complaint. In spite of the photo, he then said he could do nothing but monitor quality control of suppliers in the future. He later claimed that there was no way to place a true value on the basket based on the photo we sent, and then claimed afterwards that he thought the value matched what we paid. After we wrote that his responses were still unacceptable, he implied that we were fabricating our story because we didn't complain immediately, saying that we were being unfair to wait until after the company's request for feedback to complain i.e. 28 days. If we had known earlier, we certainly would have filed our complaint earlier. Ultimately we encountered the Simon Says playbook: a) Deny and offer to monitor quality control in the future; b) Deny the photo's validity; c) Deny because it's too late; d) Deny and question the truth of our claim and state that we're the ones who are being unfair to his company. Denials were the only customer responses we received. Simon Says never once accepted responsibility and never once offered to fix the situation. Never once considered the truth of our claim. Very sad what they chose to ignore: that their website misrepresented the product that was delivered, and that they offered terrible customer service in the form of denials and accusations against us. It's the worst customer experience we've ever encountered, online or otherwise. We were so outraged that we filed a BBB report for the first time in our lives. We reported Simon Says to the BBB asking them to help us in our claim for a 50% refund. Ultimately it was the principle: really we wanted to warn everyone about this company. Unfortunately, the refund wasn't possible because the perishables couldn't be returned or exchanged a month later. The actual details of our case aren't shown on the BBB website, so we want to tell our story and warn consumers. Simon Says responded to the BBB complaint, but only continued to deny. It was too late for the BBB to act. We see the same misleading photo of the product still up on the website, so please BE WARNED. Don't ever use Simon Says Roses Florists & Gifts based on our horrible experience.

    HORRIBLE. I posted a picture of what cost us $60.68. It was the equivalent of an $8 arrangement…read morefrom Safeway. Our clients that we sent it to actually called us laughing thinking it was a joke! It didn't even have a vase! They are refusing to refund our money. i have reported them to the BBB. DO NOT USE THIS COMPANY!!!

    Trites Flower Shop - florists - Updated May 2026

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