Paid $800 to Visa Express to have a passport renewal expedited. The Houston Passport Agency…read more pexpedited our request as promised, but Visa Express was unable to get it delivered to us. As a result, we were forced to cancel a $25K trip to Africa. Visa Express was unapologetic for their failure and refused to refund. In fact, they blamed the Passport Agency AND my wife for their inability to perform. They are, at best, incompetent. Unfortunately, similar experiences have been reported on sitejabber.com. So, perhaps they are just dishonest. Either way, you have been advised.

Our family just returned from a dream vacation to Italy, thanks to Tommaso and his Trips2Italy…read moreteam. In addition to our having the most magnificent weather in early October, we stayed at the most beautiful, convenient, and luxurious hotels in four different cities. The people we met along the way, the tour guides, and everyone we encountered could not have been nicer and more . The special touches made this vacation one we will never ever forget. Tommaso offered so many excellent suggestions and considered our personal preferences when designing this " adventure". There were highlights in every city, from the food tour in Rome, to the pasta making + dinner in Florence, to the glass blowing factory in Murano, to the Ferrari Museum and F1 simulator, and on and on. And of course the tours and the excellent guides were A+++. My family cannot say enough about the magical experience we had, so much of which was thanks to the impeccable planning and detail provided by Trips2Italy. I cannot say enough about this experience and would recommend Tommaso and his team without reservation for making your trip to Italy one of a lifetime! Sandy

The entire team at Trips2Italy worked together to make our vacation an amazing experience. Tomasso,…read moreNatalie and Maria were an absolute delight to work with. Natalie guided us through the creation of our perfect itinerary (4 nights each in Rome and Venice), which was executed flawlessly. Maria followed up with us as our vacation approached, ensuring we had everything in place. Tomasso tied everything together by answering all our questions during our final meeting prior to departure. Best of all, each of the vendors they partnered with fulfilled their commitments and ensured we had the best experience possible. This experience far exceeded our expectations and we will not hesitate to use Trips2Italy in the future. In fact, as I write this review, my wife and I are already mapping out our next Italian adventure. Our only regret is that we did not allow for more time in Rome, but our next trip will compensate as we are wanting to do 4 more nights in Rome and 5 nights on the Amalfi Coast. Time to start planning! Thank you to the enitre Trips2Italy team for an unforgettable experience.

I love Vacations To Go! I've been using them for 14 years to help easily book cruises, and we just…read moregot off the boat from our 11th cruise this past December 2024 (most of them booked through VTG). I started off with Ricky Castillo as my cruise consultant and then switched to Blaine Menez after COVID - both are spectacular! The ease of use with Vacations To Go is something special. I am able to quickly get quotes, ask questions, get recommendations, make payments, and get vacations booked. The email and phone response time is unparalleled. The service was so good that we already have an Alaskan cruise booked and ready to go for 2025. Thank you, Vacations To Go, for your stellar service!

AVOID THIS COMPANY THEY LIED TO ME THEN ALMOST IMPOSSIBLE…read moreTO CANCEL IT i booked over the phone. The representative told me all packages for drinks etc were a lot more money THIS WAS A COMPLETE LIE I looked up the cruise on the cruise line and the packages were all included.

Travel Visa Pro was terrific in helping us get e- visas for Brazil. We provided them the…read more information needed and they filled out the forms quickly and correctly. They coached us patiently and gave us useful tips and feedback till we got our visa photos right. We especially appreciate Mr. Vytautus Spucis, who helped us and kept us optimistic and on track.

This company is greedy, Im sure they do a decent job with visas, but they simply took my money…read morewithout offering a service. I booked an appointment, then decided I was not going forward with it so cancelled within the hour. They went on to still charge me $40, even though they had to do absolutely no work for me. Apparently it is in their Terms and conditions, but that is rediculous to charge someone if you did not spend a minute of time/work on them.

Thank you Excelsior for making my vacation to the Caribbean a wonderful experience! Dealing with…read moreExcelsior was a stress free and enjoyable experience for me. I received personable service and found the cost to be very reasonable! I certainly recommend them (Excelsior) to anyone looking to make their travel experience stress and hassle free!

Never ever will I book with this travel agency again!!! If you are thinking of hiring them please…read morebe careful and ask questions because they DO NOT volunteer the proper information to their clients. I went last spring (2016) and explained to travel agent that I had NEVER gone on a trip out of the country and I was needing help with purchasing a vacation package for my immediate family including my mother- it was actually her birthday gift. The agent-Avelina, sold us 5 tickets and I paid cash, she never informed us that there is TWO types of passports-- a CARD and a BOOK. She made copies of what we had and gave me the print out of the tickets and said "Perfecto todo esta listo" "Perfect everything is ready" 10 months later, we get to airport and they did not let my mother board because she has the wrong passport!!!! I called the agency and their solution was, leave your mother at the airport and go without her!!! my mom is 67 years old, not fluent in English AND with no car or way to get back to her house which is an hour away from the airport. Till this day they have done nothing to get me tickets. on the contrary they want me to pay an ADDITIONAL $3,000.00 dollars for new tickets. I originally paid almost $5000.00 for the tickets, I paid hotel in Paris, hotel in Madrid and rented a car. I also paid parking for 10 days at the airport to leave my car there. Who is going to reimburse me for all the loss???? Not Excelsior, they don't even want to pay for new tickets.....when I called them to inform them of the nightmare I was going thru at the airport she began making me feel like it was my fault that my mother didn't have the proper passport. I explained to her that was the whole purpose of hiring them, so they could tell me what I needed!!! Avelina has insulted me and made me feel completely dumb. No one should ever, ever have to go through such a horrible experience. I was looking forward to this trip, it was suppose to be a once in a lifetime experience and instead it has caused so much headaches and tears.

5/5! Best travel agency in houston hands down! I was…read moreplanning a destination wedding and needed someone to help us organize/book travel, and transport. Northcutt team was very professional and efficient. They were able to find a great deal for us as well! Shout out to Jordan who was awesome in this entire process! Would use again 100%!

Our agent, Britney Bergeron was fantastic! Everything went seamlessly from booking and beyond. From…read moreexcursion and dining resys to shopping recommendations, our group wanted for nothing!

I'm a diehard do-it-yourselfer, but sometimes, you just want someone else to do the job. That's…read morewhen you turn to Woodlake Travel. Now located in the Galleria area next to Hermes and close to RDG, there is free parking out front, and topnotch service. All the ladies working there are experienced and are well-traveled. Ms. Bettie Lee, the president, is very personable, extremely well-traveled, and so helpful. I only needed help with European train tickets, but I felt as catered to as someone buying a trip-of-a-lifetime. Their fees are well worth the money.

I came here looking for help to book my honeymoon. When Bettie Lee asked for my destinations of…read morechoice, she repeatedly told me Japan is VERY expensive. Probably the most expensive place in all of Asia. I told her maybe Singapore is more expensive? She would not stop repeating how expensive Japan was, insinuating I could not afford it. I was in there for 10 minutes and she so was discouraging and rude I just left.