I recently had a pick up for my wheelchair. bound father in law in Miami. Rafael Torres picked him…read moreup and made the trip just wonderful. He was professional and was on time (early) so my father in law wasn't worried. The trip was so relaxed that I felt I must put a review up. Five starts isn't enough....thank you!!!

Excellent service and excellent drivers. On-time customer service, Recommended and reasonable price.read more

This is a really great company to do business with. I phoned to have them transport my wheelchair…read morebound mother and her personal items from the hospital to her assisted living facility. I am very happy that I phoned. They are polite and professional when answering the phone. They explain their prices clearly. Booking was very easy and they were able to accommodate my schedule. Payment was easy by credit card, I got an email receipt, and a very good price. when they arrived they were seamless and professional. They were very good and kind to my elderly mother and transported her safely and on time. I will definitely be using them again.

From the owner: "Our NEMT company stands out in the crowded landscape of medical transportation by placing…read moreunparalleled emphasis on customer service. While many providers focus solely on the logistics of transportation, we prioritize the patient experience, ensuring every journey is not only safe and efficient but also personalized and comfortable. Our commitment to exceptional customer service means we go the extra mile in every interaction, making us the preferred choice for those seeking more than just a ride - but a comprehensive, compassionate travel solution."

Where do I start I booked nurse Denia for my post Op surgery best decision I ever made trust me ,…read moreI was flying to Miami from Texas for my breast, augmentation/tummy tuck and from the time I reach Miami nurse Denia has been hands-on very attentive and just all-around awesome thank you .

From the owner: Elective surgery is an investment in your confidence. With Luxury Isles Post- op Care, you can be…read moreconfident that your recovery will be a luxurious experience with exceptional Post Operative Care. Our team aims to exceed your expectations, providing comfort, safety and an elevated recovery experience. Serving clients undergoing breast augmentation, Liposuction 360, general liposuction, Brazilian Butt Lifts, mommy makeovers, tummy tucks and more. You’re going to look your very best. Let us make sure you feel your best, too. After an elective surgery, trust your recuperative care to the expert team at Luxury Isles Post-op Care Whether you’re in home or in a hotel suite, traveling alone or with a companion, we offer the services you need for excellent post-operative care. Offering packages covering stays from one to five days, you can rest assured that all of your needs will be catered to, with trained healthcare professionals ensuring your health and safety. From round-the-clock care and assistance with daily tasks to optional private chef and massage services, you will recover in the lap of luxury.

Update: Medical Transportation has been much better since the one incident. :)…read more Is there less than 1 star? My experience with this Medical Transportation service (usually for Senior citizens) could have been much better. On 12/8/15, approximately 5:45pm I called Medical Transportation Services, LLC. and spoke with Carlos and made an appointment for Medical Transportation Services, LLC to pick up my mother for her appointment 12/10/15 at 11:00AM. I also asked Carlos to cancel the appointment on 12/17/15. Usually, we get a confirmation call from the driver the day before. We did not get a confirmation call, so I called Medical Transportation Services, LLC and spoke with Tony around 5:25pm. Tony was unable to locate the transportation reservation in the system, but placed me on a long hold. He listened to the recorded call between Carlos and me on 12/8/15. After confirming that a reservation should have been made to pick up my mom, he apologized for the mistake and indicated Carlos should have made the reservation. He said that the person who could arrange for a transportation pickup in the morning was his supervisor, Aline Perez. Tony told me he would leave her a message to call me in the morning on my cell phone, and she would arrange pickup for my mother. Tony also confirmed he would also be working in the morning. On 12/10/15, the day of the appointment, I did not get a call from Aline in the morning, so I called Medical Transportation Services. I spoke with Hermes and asked if I could spoke with Tony or Aline Perez. He said Tony was not in and Aline was unavailable or in a meeting. After another very long hold, Hermes also listened to the recorded call and apologized for the mistake. I asked to speak with Jerome Mercer, but Hermes did not know him. I asked Hermes for Aline to call me back. I am disappointed with the numerous mistakes made by several employees of Medical Transportation services. At least 4 or 5 things that representatives said were going to be done were not done. Medical Transportation services needs to improved. They should also let people know that the phone calls are being recorded. Several places charge for missed appointments. Luckily, I was able to re-schedule. I believe this company is part of UnitedHealth Group or Preferred Care Partners. Hermes said the head quarters was located at 9100 South Dadeland Boulevard, Miami, Florida 33156. Phone: 305-670-8440 Fax: 305-670-2312.

They are trying to collect TWICE for the service given the same day and the same time…read more.. They continue sending bills for "the amount due", which was paid in FULL a month ago .

If I could give a zero 0 or less rating that is what they truly deserve…read more As a patient (I am also a nurse practitioner) with Medicare & Plan F my transfer from Miramar Hospital to Encompass Rehab February 2020 should have been totally covered with no out of pocket cost. Not only that but when I was on the stretcher ready to be off-loaded I had to wait because the stretcher was broken and they needed the help from 2 Fire Rescue men to help unload me from the ambulance so I had to wait for about 45 minutes before they showed up. I was never so scared in my life. December 2020 I received a bill from American Ambulance also called Falck. I tried to call the company but there was a phone jockey that told me I had to pay the bill. After multiple phone calls and emails I couldn't get anywhere with anyone. I even wrote to the BBB who said Falck didn't respond. In the meantime I received a noticed from Credince Collection Agency who finally gave me the phone # to American Ambulance where I spoke to Kathy who told me I had to pay the bill and would never answer the phone after the first call. Kathy was adamant that I had to pay. I paid the bill. The social worker at the hospital gave me the phone number they used to call for an ambulance. I called the ambulance company dispatch they were called Miami-Dade Ambulance (3 names so far) and they could not give me the corporate information. It was the correct phone # but the company changes names like I change a baby's diaper. Someone recommended I contact the State of Florida Insurance who in turn contacted CMS (Medicare) who got the ball rolling. April 2022 (2 years later) I received a copy of the letter they sent to the ambulance company but it was weird that it was addressed to RG Ambulance Service (4th name of the company in 2 years) telling them they better return my money or they could get fined $2000 and/or go to jail and/or lose the right to bill Medicare for their services. Something doesn't see right - I was in danger being transferred on a broken stretcher - I was changed for the ambulance ride that should have been covered 100% by Medicare - I could not find anybody to speak with locally or in the corporate climate. Something fishy is going on here. CMS finally identified the home base of American Ambulance, Falck (which is all over the USA), Miami-Dade Ambulance, and finally RG Ambulance I found out their address is 2766 NW 62 St, Miami, FL 33147. when I researched it online there were numerous ambulance/transportation/shuttle companies in the same location. This is suspicious to me as I once work in fraud. I recommend you do business with a reputable ambulance company that don't have multiple names, have working equipment, get contact info for the company especially corporate office, that know who to bill properly and offers good customer service. Has anybody else had a problem with an ambulance bill where you could not find out the correct name of the company??? In Florida I had to contact the Department of Insurance to get the ball rolling, it's probably the same thing in other states. I suggest you stay far away from this company especially if they put you in an ambulance on a broken stretch report it I am going to report the broken stretcher to Florida Agency for Health Care Administration's Division of Health Quality Assurance as I didn't know the stretcher was broken until I arrived at the rehab facility. I really hope the lose their Medicare assignment as something is shady.

DONT BOOK WITH HER UNLESS YOU WANNA GET SCAMMED! THE SCREENSHOTS SPEAK FOR THEMSELVES. was supposed…read moreto pick me up didn't show! Scheduled her in October for my Dec surgery. She was quick to take my money but stop responding. Message me back three days after my surgery some b.s and stated she would give me a refund never got it! Been three weeks! You want good service book with Miami sx transports ( 954-779-8312) she came in clutch last minute to save the day. UPDATE SHE MESSAGED ME BACK, CURSING ME OUT ALL BECAUSE I ASKED FOR MY MONEY BACK! Now I have to file a desbuite!

I gave this woman $80 to take me from the hotel to the airport. Obviously, she knew I needed her…read morespecific transportation because I just had a BBL. She said she only works 9 am to 3 pm but she could arrange for someone to come get me at 5pm. Any reasonable person would assume that she asked someone who works for her to drive the van and take me to the airport. She instead sent a Lyft to take me. A very small and dirty car. The cost of this Lyft was $40. I could've just called an uber or lyft myself had I known this was her plan all along. When I told her to refund me, she started threatening me by saying she has my ID and knows my address. This lady is unhinged.

I cannot speak highly enough about Granny Nannies. When my mother was diagnosed with Alzheimer's…read moreand needed in-home assistance, I did my homework. Granny Nannies was the first company that offered everything we were looking for--and they exceeded all expectations. From the start, the administrative team--including my case manager and the owners, Melvin and Meghan--were consistently responsive, supportive, and genuinely invested in my mother's care. My mother shares her home with her 93-year-old partner, who also has dementia, and Granny Nannies understood the complexity of caring for both of them. Our primary caregiver, Marie A., was truly exceptional. With over 20 years of experience, she brought not only professionalism but deep compassion and warmth to her work every single day. Marie cared for all of their needs--providing physical and emotional support, managing doctor appointments, coordinating care, and keeping the household running smoothly. Her presence brought peace of mind to our whole family. She supported them through a wide range of challenges, including a broken hip, anxiety, depression, and the daily realities of dementia. Marie consistently went above and beyond in every way, and we are endlessly grateful for her dedication. We were also fortunate to have Anna G. assist Marie at times. Anna is sweet, warm, and caring--her gentle presence brought additional comfort and kindness to the home. She and Marie worked together beautifully to provide consistent, high-quality care. We feel incredibly lucky to have had such a remarkable team by our side during such a difficult and emotional time. I wholeheartedly recommend Granny Nannies to anyone seeking compassionate, professional, and truly outstanding care for their loved ones.

I would like to do a review of caretakers from Granniesnannies. I recently had the pleasure of…read moremeeting Annabel Fernandez who spent two weeks with me because of an injury. Annabel is a very caring professional. She exudes happiness and helped to cheer me up which, I think, helped me to heal. Always helping me with my needs even in the middle of the night and with a smile on her face. I also had a wonderful experience with Thaura Abdalia for several months. Thaura, also very professional and helpful and she is a gentle soul. Always willing to do whatever I asked to be helpful to me. Easy to talk to and my little dog picked up her good vibes and like to hang out by her, she'd get excited to see her when she arrived. I only saw Elizabeth Cruz for three days but I liked her immediately. Also very professional, and couldn't do enough to make sure my every need was taken care of. I would recommend any of these ladies, they would not disappoint. Granniesnannies apparently hires only the best. The company itself needs a little revamping of organizational skills and better technology to track things. This is the reason I gave only 4 stars. The caretakers would get 5 stars.