I was disappointed to be treated pretty rudely when I went into the Trink-Et Shoppe for the first time. I had never been in before, but had heard some nice things about them from other people when I mentioned looking for a wedding dress while visiting my parents. On the mobile site it doesn't state that an appointment is needed to look at bridal selections on the homepage or the hours page, so I went in to ask if my mother and I could look at wedding gowns. When the young ladies at the front said that it was appointment only, I said that was fine and I understood. I asked if they happened to have any openings that morning and she went to check. The woman who came back out seemed to be ready for a confrontation, stating that their website states on every page that an appointment is needed, speaking to me as if I wasn't intelligent enough to check before hand. Please be aware that while the regular full website may in fact state this information on every page, the mobile site does not.
I thanked her for letting us know and said that I would call and make an appointment if we chose to come back another day. As my mother and I were walking out I heard her say "Woooow" and start to talk about us before we were even out the door.
Maybe this was just a busy day and maybe I just caught her at a bad time, but it really left a sour impression. I won't be able to recommend this store to anyone else, and I don't plan to return at any point. read more