Stay away from Montereau!…read more If I truly spelled out all of the issues we had with Montereau, this post would be so long that you'd give up half way through. So I will briefly spell out four factual disappointments (not an opinion -- these are things we actually experienced!). One: When my dad was living there, Montereau had troubles with their boiler which resulted in the water faucets (kitchen, bathroom, and shower) getting clogged DAILY. A maintenance person interrupted my dad DAILY to clean out the faucets so he had running water. Two: The food was horrible! Three: The care that was promised was not good, particularly on the weekends. When my dad moved from independent living to assisted living, the care was even worse! Four: Our experience was so bad at Montereau that we finally moved my dad to a different assisted living venue. It took well over a year to get my dad's deposit back. During the entire process, Montereau NEVER communicated a thing. My sister and I had to be deliberate on contacting Montereau regularly, trying to determine the status of his refund. Once his apartment was leased, it took Montereau over 60 days to send a check. Montereau was a miserable experience not only for my dad but also for my sister and me who had to interact with the staff there, including the president. Service was poor and communication was non-existent. If I could give Montereau zero stars, I certainly would!

We had a very disappointing experience with Montereau during an already stressful time…read more On March 23, 2026, my father was scheduled for transfer after being accepted for admission. Based on that commitment, we gave up a confirmed spot at another facility. At the last minute, we were informed that Montereau could no longer accept him because they chose to prioritize an internal patient. This left us scrambling with no placement and created unnecessary stress and risk for our family member. I understand that capacity and priorities can change, but once a patient is accepted and a transfer is scheduled, families rely on that commitment to make critical care decisions. I would strongly encourage better communication and more responsible admission practices to avoid putting other families in this situation. This experience raises serious concerns about reliability and how external patients are prioritized versus internal ones.

I lost my mother from Alzheimers after being neglected and abused by this facility and their long…read moreterm care group, Incare. my dad continued to live in his home there independently after my mother passed. Prices kept going up while food and other services got increasingly worse. No one came to fix things wrong at his home including flooding in the house every time it rained. We lost my dad in Jan. of 26 due to illness. After being at St. Francis, Covenant told us they would take my dad for rehab. They even sent me a confirmation and room number. The next day they backed out because a higher up told the social worker they didn't like my dad and voided it all. This was done to my dad as a member of their "community" out of spite. Since there were no other options for rehab, we lost him a few weeks later. Please find another facility for your loved one or yourself, don't be fooled by how this place looks on the outside.

Beautiful place with very friendly staff. The meals are wonderful. Really enjoying water aerobics…read moreand the other exercise classes.

I toured Burgundy place a few weeks ago and will be moving my mom into her apartment in September…read more The staff were so helpful and kind. I wish I was moving in with her! Beautiful place.

My dad stays there and I am very pleased with this senior living facility. The staff is always…read morehelpful and friendly.

Re: CCWH IN Tulsa, Oklahoma…read more I wouldn't board my dog here. My mother's apartment became infested with BEDBUGS at least a year after she moved in. My mother was forced to pay $1000 for bedbug treatment; the bedbugs came back (another $1000 treatment), which is understandable since the housekeepers use the same vacuum cleaner going from apartment to apartment, and bedbugs live in the walls & carpet. The general manager insists on blaming my mother for the infestation. It's illogical. This is the only bedbug issue she's had in her entire 94 years. My mother spoke of other people on her floor having bedbug problems too. There is a tiny clause hidden in the leasing agreement (which is 45 pages long) releasing CCWH from responsibility for bedbugs. How convenient...Reminds me of a Slum Lord. Because of this, my mother moved out as quickly as possible due to bedbug bites. All her furnishings/personal items were left due to the high probability of the infestation traveling to a new locale. All of her personal items, including treasured family photos & heirlooms had to be left for trash. When mom left, CCWH was given short notice, less than the required 60 days because she was getting bit by the bedbugs. CCWH has now turned this over to a collection agency. They are seeking $16,000 which is more than 4 times the monthly rate! We requested arbitration 2 months ago as required by CCWH lease. The request was ignored by CCWH. On a side-note, mom paid $900 (CCWH price) to get her balcony screened in. She was then not allowed to use the screened in balcony as it was considered unsafe. CCWH locked the balcony door from the inside of her apartment so she couldn't even open the door for fresh air. The weekend mom moved into the apartment, the lady above mom overran her bathroom sink because couldn't turn the water off. The water came through the ceiling and ruined all the Sheetrock in mom's bathroom. It took 10 days to fix the problem; mom couldn't use her own bathroom in the apartment! Mom is now forced to hire an attorney to handle this issue. Look elsewhere.

I have three family members that live here. One has lived in a one-bedroom apartment for 10 years…read more The other two have one of the cottages and have been here for about four years. I am desperately trying to get another family member to move in here. The staff is amazing as are the activities and day trips. They remodeled the common areas within the last two years and it looks amazing. I really can't exaggerate on the staff, especially Amy (in sales). I would recommend this if you're looking for independent senior living for a loved one. (Fairly reasonable, too!) (The only issues I hear about is that the food is sometimes too institutional.)

We come here to enjoy the entertainment for various events, the residents here love it and everyone…read moregets involved.

From the owner: Centrally located close to Creek Turnpike, Town Village Tulsa is a "cruise ship on land" with all…read moreof the amenities for rewarding Independent Living. Embrace our senior living lifestyle and enjoy a wide variety of entertainment, parties, outings, and community activities every day.

Would not recommend the Bellarose facility in Tulsa Oklahoma. Don't be fooled by the sales pitch…read moreand pretty building. My mother lived here for about 14 months before passing away 2 months ago. Moving in and out was/has been a nightmare. When we moved into, we gave them 5 weeks to get her room ready after we signed the contract and paid, and absolutely nothing was done in that time. Getting her in to see the nursing director for intake was ridiculous. We ended up putting her into a different room than we originally signed for - two weeks after she was supposed to move in. And we were charged for rent for the whole time. In addition, the previous maintenance director was stealing from residents for years before they fired him, and he was only caught because a resident set up a camera and caught him. Nursing directors have come and gone, and no one seems to want to take responsibility for prescriptions. There were many occasions where my mother was without her daily meds because they hadn't been reordered. My mother passed away on March 25th unexpectedly and now the business office is trying to charge us for food and rent for the entire month after she passed. It took multiple calls to even get the business director to look into the ledger to find their mistake. 2 months later and we are still fighting late fees, wrong move out (death) dates, and all I get for an answer is "that is what corporate told me". When I ask to talk to corporate, I am not given a number and am told this company just bought several new facilities and she is not answering the phone while traveling. I am still waiting for a response and resolution. If we had to do it over again, we would choose a completely different group of facilities. Dealing with this mess of a company while grieving the loss of my mom has been exhausting and painful. There were a few positives: The activities director is wonderful and some of the nursing staff really go above and beyond. Other residents were wonderful and sweet as well.

TERRIBLE place to work. The other bad reviews are 100% correct…read more Management would not allow me to do my online onboarding at work like they said and instead, told me i had to do it all off the clock at home for FREE. My life at home is hectic and i was unable to enroll in benefits because of this. Everyone gossips about each other when they're not around, including management and there is no team effort - just a toxic, free-for-all atmosphere. We never have the equipment or ingredients to to our jobs properly and nothing is ever done to resolve that. There is a lot of noticeable favoritism within the company and you will receive contradicting information and orders from various levels of management. There is a reason for high turnover rates here and it isn't because employees are lazy. I wouldn't let these people watch my dogs.

The worse place to work for the E.D will talk to you crazy and when you talk crazy back to her she…read morewill fire you funny thank goodness my client and attorney were on my other phone hearing her speak to me in such a manner! The employee's that are there will talk to you as such as well to a new employee that is trying to learn so you ask questions and they will get upset of the training was up to par alot of questions would not be asked the med aids are clueless about giving prn's meds on hold that should not be on hold because they are too lazy to go check the med room and communicate with the D.O.N when I said something about weed smoke one of the trainers said that's what they do on weekends! Smh this termination was a blessing! I pray for the residents. P.s the one start rating is even too much!

Excellent facility. Being only one story makes it so easy for everyone to get around. Staff is…read moreattentive, responsive, and they treat people like family. I'd put my own mother there when the time comes.

Felt really fortunate to get my mom into skilled nursing here. Staff were great and the focus on…read morephysical therapy and occupational therapy really made a huge difference getting mom back home, and keeping her there, compared to other times she'd been discharged from the hospital.

Their physical therapy department is awesome. Many therapists available to help us work out without…read morehurting ourselves. Very upbeat and positive. The nurses and medical technicians are attentive. Even the night crew are positive and helpful. Been here 3 weeks and almost ready to go home.