Hi worst selection ever if your on ssi or ssdi 250 for the visit and 50 for the state fee sucks…read morebecause I only getb440 a month out of 803 a month so when I get 60 a week and 140 at the beginning of the month so they lie and want all your money I would just stick to rec prices for that and the guy mark was rude and demanding I give all my money for a card so yeah never had a card so this one experience is probably going to ruin my chances at trying ever again and when Illinois can legally get away with source of income discrimination I see why they don't care they want your money and I was rude because I do into others as they do me mark was demanding that I give all my money I know at free but damn I can't afford 250 plus 50 when I only get 440 a month out of 803 so thanks a lot and they probably don't take payment plans when source of income discrimination is legal in this state because don't care if you make 9,636 a year if they want there money they don't care about your source of income they want your money

From the owner: Our mission is to provide an alternative, natural way of healing, without using industrialized…read morepharmaceuticals. We offer a variety of cannabis services to address illnesses and injuries. Every treatment plan is customized to meet the needs of the individual patient.

**PSA**: Lori (the lady running this so-called company) is…read morescamming everyone. A little over an hour ago, I went to the office location here in my town directly after getting off the phone with her. It is in a building with multiple different businesses. So I went into the first one and asked about MCCO. The gentleman told me they moved out years ago and that, in his opinion, it did not seem like a lawful company from the things he saw and heard. Lori is a scam artist. I called her today in regard to a legal matter. I have to have a document signed (the 2nd and LAST one) by the prescribing physician, which mind you is not her. It is simply a document stating I am stable in the cannabis program, and all that is required is the physician's signature. The only other one was signed in 2022 by the doctor, and at this time, Lori was trying to convince me that I had to pay $250 for it. Fortunately, I made it clear that that was absolutely unnecessary and wrong, and I was able to get it signed. Today was quite the opposite experience. I am finally able to complete my legal matter, and the other form signed by the doctor is now expired as it is from 2022, so it cannot be reused, I need an updated one) She immediately copped an attitude with me when I explained everything, and without any hesitation, she refused to assist me. I have all of the proof on my end and would be more than happy to provide that with no problem. I have NEVER been spoken to so unprofessionally by an employee. The last thing she said to me was, "I let you have the other for free, I'm not doing shit for you!!" And hung up the phone. I am currently getting the police involved, and I am writing this SINCERE post to try my best at warning people. If anyone has any further information or experiences, feel free to leave a comment.

My Son's experience: Do not use this company for your…read moremedical license. I am a college student, paying my own way, 19, with PTSD. I signed up, paid for my certification and 3 year license. Received my 3 year medicinal license in Nov. of 24. In October of 25 I got a call unexpectedly asking for $125 to schedule an appointment to meet with the Dr again. I told her I paid for a 3 year license and was already certified by her Dr. She said I have to pay and have an appointment every year or they would notify the state they are no longer certifying my license. This sounded like a scam, everyone I talked to before I got my license said it was one dr appointment and then I would have my license for 3 years. After some back and forth she lowered the appointment price to $100 and then later she dropped it to $90. This made me think this was definitely a scam. I said I was willing to meet with the Dr. again but I would not pay anymore than what I paid when I got my license. Extra appointments and costs were not discussed when I originally agreed and the phone call was very sketchy. She said she would tell the Dr. A couple days later I got a letter from the state saying they pulled my medical license because my provider puled their certification. I called Medical Cannabis Outreach and talked to the owner. It is their policy to charge their patients every year for an evaluation whether their license is 3 years or 1 year. They pulled my certification after one phone call where I wouldn't pay $100 on the spot. I now do not have access to medicine I use to treat my PTSD/anxiety/depression. I'm 19 so no recreational marijuana to fall back on. The owner said I should find a different provider. I had to find a new provider (illinoiscannabis.org), recertify my 3 year license, and repay for both after Medical Cannabis Outreach cost me my 3 year medicinal license less than 1 year into my certification.

Excellent Customer Service ; ) Bud tenders helpful…read more With a Eager To meet Demand Sleepy or Get it to Go ! "-"

Great staff that always are friendly and helpful. Their prices are expensive and the state tax…read moresucks. Other than that, they have people that will pretty much help you pick a strain for whatever need you have.

I want to retract my review from June 26th. Everything that I wrote was the absolute truth…read more However Jen the Director of Operations has made this wrong---RIGHT. Her professionalism in the way that she came in addressed the matter; she went above and beyond what I was hoping for as an outcome; and its a story that I share with others regarding GREAT CUSTOMER SERVICE. It was based on respect. she respected me and my issues and I respected her and her heartfelt sincere apology for the service that I received. If I could give more than 5-stars... I would

From the owner: Providing the Heights with quality cannabis products at a competitive price. Let us help you find…read morewhat you need - visit our menu online or place an order for pick up!

I have nothing but good things to say about NuEra in East Peoria and the people that work there…read more This is a trying time in all our lives but they seem to make the selection and delivery of their product seem easy. Laura, in East Peoria, is knowledgeable and fun to work with. Stop by and see what I am talking about. Paul C.

never even got to the counter to be helped A busy Friday…read morenight and only one clerk working while others seemed to be hanging out. The med patients get to go ahead of you in line. it was a steady parade of med patients coming while my line never moved once in 15 minute. I was at another store making my purchase by the time they would have gotten to me. yes I left.

Always good. Revelitivly quick wait time. Been going to the Milan Illinois location since it first…read moreopened.

I don't understand the negative comments at all. The only problem I have ever had was when they are…read moreout of a particular strain I am looking for. That, however, is based on the suppliers and the availability of said product and is out of the control of the retailer. Some people complain that the lines are too long. OK. Think about that for a minute. They are RIGHT NEXT DOOR to another vendor, whose lot is never full. 90% of the traffic in that area go to NTI. Must be good if it's worth the wait. Also, their customer appreciation events and loyalty cards are better than anybody else's. I've been to them all. They are all good; NTI is just better.

Thank so much Susie for helping me. This place will help you find what you need when it comes to…read moreMedical Marijuana. These guys will go out of their way to help you get your card.

Best dispensary I've been to by far in Illinois!! They have…read morethe best menu and options and some of the nicest staff and security. Definitely worth the hour drive I make twice a week You guys ROCK!!! Thank you

Quality is horrible you would be better off driving 3 hours to Michigan cause this premium flower…read moreis horrible