Zero people to speak to about it on the weekend. The department you call just hangs up on you over…read more11 times. Guess services isn't open. Zero management able to talk and if you complain I'm just these is like every other fast food restaurant where they will just spit in your food. Common Cincinnati behavior all around. Absolute garbage food for the patients. The doctors and staff eat well but when it comes to food delivered to patients it's absolute garbage. Spoil warm milk and burnt pizza and good luck having a warm or toasted bagel they just give it to you straight from the bag.

I had an issue recently with a resident under their supervision by the name of Dr. Tedroy Jackson…read more Recently, I had a friend under his care and I went to go visit her. When I met Tedroy, I mentioned that I have a niece applying to medical school (or residency, I'm not sure how it works). With his permission, I gave my niece Tedroy's social media account, LinkedIn maybe, and the two connected. I thought everything was ok until I recently spoke with my niece. Over the course of a month, Tedroy Jackson lorded his position as a resident over my niece. He demanded her attention and would threaten her application if she hesitated. Unfortunately, my niece does not want to bring this matter to the attention of the hospital out of fear that it would affect her application. So, I am asking that someone interject and control Dr. Tedroy Jackson. His actions are unprofessional and threatening. I expect more from those who represent the name of Christ.

l0/l0 It's never good to be in the hospital. This was not a bad place to stay. Professional staff…read moreand care is l00%. - Kennedy Gbenedio

Grandmother went into the ER for a stroke. She got one single meal from the hospital over a stay of…read more5 days. We sat on the line for food for 45 minutes to no response, just to get told they changed the meal plan that day and nothing could be done. Even after that day she received no food from the hospital, we had to bring in food every time (just to get questioned). She passed her swallow test a half dozen times and still wasn't allowed solid food except for the first day when they gave her a full breakfast. Asked important questions many times (like if we can sit her up and feed her) to be told "we'll be back in a bit" and the nurse never came back. Multiple times my grandma herself, still recovering from a stroke, had to tell the nurses what the doctors said, which would clearly tell you nobody has any idea what's going on at this hospital. They botched her spinal tap and left her in agonizing pain for hours overnight and we had to call the nurses more than once to ask for painkillers. We got almost no updates about any step of her care and I had to ask her multiple times for basic information that should be provided to a family. A nurse also gave her a shot in the wrong place (her arm instead of her stomach) which left the specialist team appalled, and her arm almost unusable. On the last day, the nurse giving her a stroke exam literally threw her limbs around, violently tugging on the arm that she said was in pain repeatedly. At the same time she was nearly yelling at my grandmother to relax her arms which she was unable to do. This went on for 15 minutes. This is all not even mentioning the many times we were lied to or given otherwise incorrect information. If someone goes here and are not completely lucid and able to advocate for themselves firmly, the medical team will do what they want and leave them in pain without any assistance for hours. The nurses are usually pretty nice, but so understaffed that they repeatedly forget or omit basic care and comfort. As mentioned, we were told multiple times we'd get updates on what we can and cannot do, just for the nurses to not return. The only real compassion came from medical students. Lastly, visiting in the ER is hit or miss. Sometimes you'll be let back in 5 minutes if you have already entered, other times you'll wait upwards of 2 hours. Third day I was let in in under 10 minutes. I went out for coffee after a half hour and had my visitor badge still on. I went to get let back in and had to wait 2 hours just to "confirm with the nurse". All of that is not to mention the abusive and inhumane treatment of people begging for help in the ER lobby I saw. A man doubled over in pain sitting in a chair, unable to talk, had to be noticed by the police manning the metal detector and put in a wheelchair by them instead of the actual medical personnel. As expected, as soon as they got him over to help the nurse began interrogating him for his name rather than assessing his condition while he was nearly falling out of the chair and only able to grunt, while grasping his stomach tightly and struggling to breathe normally. All of this is specific to the ER, so you must keep that in mind. In all honesty if you have a serious medical emergency, you'd probably be better off staying home and booking an appointment for your regular doctor than going to UC health's "emergency" room.

I had a hip MRI done at Mercy on Navarre. the staff was great would rate a 5. The readout however a…read moreZERO. I had to call my dr after a week and he asked for it to be expedited well within 20 min I had it and I had been walking around on a broken hip The whole time. What were they doing sitting on the readout since they were able to get it when dr asked. Again readout rated 0 Zero staff 5

I needed to use Mercy Health's emergency room last week, due to a cut on my finger late at night…read morethat was just bad enough for stitches. Overall, I was very impressed with this clean and caring facility. I expected chaos, crowded misery and a long wait (isn't that the conventional view of a hospital waiting room?) Instead I found great signage so the ER was easy to find, ample convenient parking, and a friendly receptionist who was patient, cheerful, and helpful. Seriously -- she talked to me above and beyond just getting me checked in, and just radiated kindness! They don't take your insurance information at the front door, which was a surprise. She asked just enough about me to get me checked in. Then she called for a med tech to immediately get me stabilized so I could wait comfortably -- which meant cleaning up my finger, & giving me a gauze pad and instructions on how to keep the pressure on the wound. I was told it was "medium busy," -- I'm guessing the wait was about 30 minutes, in a very clean, bright room, which easy access to bathrooms, a vending machine, and my car, if needed. The doctor who called me in was careful and efficient -- she examined the finger, and said what I already believed -- it wasn't too deep & hadn't cut any tendons, but did need stitches. She had a good "bedside manner," asking if I needed to lay down, concerned I might faint at the procedure (no, I was fine, but thank you for being concerned). She explained that the lidocaine shot directly on the finger was going to hurt and sting, and yes it did. She stopped to ask if I was okay -- I was being pretty verbal about the pain and waving the uninjured hand around. When I told her I was okay, that this was how I was coping with the pain, she quickly understood and complimented me on it. The stitching went quickly from there. She cleaned up, and stated that she'd send the nurse in to "dress your wound." That nurse was my only real complaint. She took a long time arriving -- the longest wait I'd had all evening, at a time when I was pretty much done and ready to leave. The "dressing" was a simple butterfly band-aid, that didn't fit that well. I had to put on a much more secure "dressing" on it myself when I got home. And gave me a tetanus shot that really hurt and was too high up on my arm (my experience with the last 5 years of vaccinations is that they most often don't hurt when a skilled person is doing it). However, she too was very friendly, and was the most relaxed and chatty of them all, showing real interest in me that seemed genuine. Then someone came in to get my insurance information and talk about payments. When I asked, she explained that they wait until the end to prevent any delays in getting patients' emergencies treated. Definitely have a lot of respect for that approach. So except for a few concerns about the one nurse, all the staff's procedures seemed designed to get you cared for as quickly and comfortably as possible. And it succeeded -- I was there for 90 minutes in all, which has to be a record for emergency rooms, and in the meantime encountered friendly, helpful and competent professionals!

We've always had great experiences with birth and postpartum at Good Sam through the midwives. The…read morebrownies are also AMAZING and I highly recommend getting one for every meal if you are delivering here (and the chocolate cake). I get excited for the hospital food when here haha.

Good Sam hospital staff in the Emergency department are rude especially that male intake nurse on…read morestaff at 2am Tuesday morning. The staff does more socializing than attending to patients. I once thought this to be a great place for care but in recent years they have gone down hill. I find them to be un professional and lack bedside decorum. The emergency waiting room is nasty and never clean. Not only are they un professional they play favorites. Especially if you are a certain hue. Goodsam you emergency room suck and whom ever is in charge needs to reconsider how that place is run because it is poorly managed.

I went to the ER with severe kidney pain on my right side. I was shaking, sweating, and throwing…read moreup. My blood pressure was 187/117. They put me in a room but didn't give me any pain medication or start an IV. I just lay there groaning in pain for a while. Eventually the pain started to ease on its own when the kidney stone moved. Only then did a nurse remember I was there and try to start an IV. She stuck me multiple times, missed the veins, and ended up filling my arm with IV fluid. After that whole mess, a guy pushing a cart came around asking if I wanted to pay my bill. I have no hope left for this hospital or its standards. Save yourself the trouble and go to a different ER.

Ugh yuck not going back here ever again...not a good experience! Do not recommend. The…read moreadministrative staff are pretty useless.

Very nice Nurses and Doctors and techs Food is excellent…read more Nice clean hospital They care about us Will stay again if needed

I've always loved try health been very happy with them. Most of my doctors are from TriHealth is…read morevery close and convenient the hours are always great

I got very bad experience here last night Christian Garson…read moreis a piece of shit of PCA He was very rude, making fun and laughing at my 3 and half boy most of the whole time while he working on him. How come you work at the public as the hospital and acting like you're jerk like this!!!

I've had to take my 12 year old to the er a few times and both of my daughters see Dr Alexis (teen…read morehealth dr) Everyone has always been very sweet and knowledgeable. I wont take my kids anywhere else .

I ended up in Jewish after an emergency event. The staff was top notch! They were kind,…read morecompassionate and respectful to my needs and wishes. The facilities were clean and the technology is state of the art. I can't recommend them enough.

I have gone to B North for ER needs. My last visit with right side pain resulted in a nine hour…read morewait, rude staff and the fact they filled me full of morphine and sent me home without a second thought even though I was there alone. I went to Jewish Saturday because of severe shoulder pain. From the front desk to discharge everyone was kind and helpful. I was checked on often and never had to wait for anything. I am so very grateful for the care I received. I was home in just a couple hours. Thank you Jewish Hospital staff

I had a 2.5 week stay recently, due to an issue with my left leg. They helped me get my leg on its…read moreway to being healed, (although it is not 100% healed now, but I'm working on it). They hooked me up with wound care on the fourth floor, to make sure that my leg doesn't slide back in to what it looked like when I arrived at the hospital on June 12, 2019. The whole experience has been good. What else is interesting is that I've been at this hospital so much between my husband being there for his medical issues and my own, some of the staff now recognizes me when I come in to the hospital. I'm almost surprised that my husband and I don't have our own reserved room and parking spot! Ha!

terrible quality of care. unsafely discharged my loved one with medical needs not being met, no…read moredischarge plans discussed, forced him into signing his discharge documents. They do not have any compassion for their patients and it shows.