I have been to this facility more times than I can count as they offer so many different fields of medical care. I have visited here for dermatology, primary care, ear, nose, and throat, the lab, and other specialties as well. I have always found the staff to be very helpful in the facility is very easy to navigate once you've been there once or twice. They have great signage everywhere. Parking is super easy in the small lot or in the pretty large parking garage. while I haven't loved all of the medical advice from the doctors here, I do still think overall it is a really great facility and a well oiled machine. read more

call center in 2025 has very incompetent personnel, I've been trying to get an issue resolved and all I get are reps who say they will look into it, 2 times in 3weeks the same information was to be sent to Financial dept to look at issue, nothing back yet from that department, Rhina was first agent dealing with this, was told will get back to me by phone or email on any progress, so far nothing, I've called back twice, second agent said they will resend request, today both agent and supervisor haven't seen anything back. The first agent I spoke understood the least of any call agent I have dealt with at Trihealth over the past 3decades!! Trihealth doesn't seem to care, they have hired the worst of worst! total "idiots"!!!!!!!!! read more

I go to tri health on Anderson Ferry Rd. I have had pain in my right side of my back that radiates to the front. I've had it for over 3 months. I've been to my primary doctor a orthopedic doctor and now waiting on my insurance to approve therapy. My doctor won't give me anything for pain that actually helps. He says it's because I get Xanax and you can't get both. I know they have new rules on medicine but I do know he could give me something for awhile. I don't think they know what it's like to be in pain constantly. No one should have to suffer like this when there is help out there. An you know taking over the counter medicine 4 or 5 times a day can not be good for your health. read more

This is a review specifically for the Tri Health Medical Weight Loss Program. I was referred by my primary. I signed up, you are required to sign up for 4 sessions to begin the program. The first one being a free online class. I attended and signed in and was greeted by my name. When I went to double check my next appointment, they had all been cancelled due to a "no show" for the on line class and I had to reschedule them all again. I filled out lengthy online paper work for preregistration. When I arrived at my second appointment with a dietician, the office staff seemed not to understand how to enter my new insurance card info and asked me to fill out the same pages of information on paper that I had already completed on line. I explained that I had already completed it. The dietician was harried and late to the appointment, and had not reviewed the pages of info that I had submitted and said she wasn't good at using the computer to access the patient info. She then asked me the same questions and wrote down the answers on paper. I received a bill after the appointment that indicated I was self pay (remember the issue with the desk personnel?) . The bill indicated that I owed a self pay amount. Mychart also had indication of a no-show despite my calls and in-person verification of my attendance. Many excuses were made for the multiple incompetencies. In the end, I decided that the program was disorganized and unprofessional and sought care elsewhere. I have used TriHealth for all my other health needs and have never experienced such incompetency. read more

This was my first visit to TriHealth Clifton. From reception to the parking lot, the staff was courteous, efficient, and professional. I got good care from my physician, and I was well-informed about current procedures by them, and future requirements expected of me. My phlebotomist was "Maureen", and, even though my veins were not easy to locate, nailed my median cubital on the first try. In the end, I got the treatment I needed, my questions got answered, and I know both what to do, and what will happen from here. Health care workers have difficult and demanding jobs, so I am delighted to have this chance to thank the people who did a great job for me. Even if Maureen would have had to stick me a second, or even a third time. Because problematic anatomy can still result in good patient care. Just saying. read more

6 hours and counting in the er waiting room and still haven't been seen. Staff are rude and inappropriate when you try to inquire why everyone before you and after you have come and gone. For the last two hours we've been told we're next while they call other names and take people back who've come in in the last two hours. Mentally I'll do not get treatment unless they raise a ruckus and get tackled by 10 officers after yelling in pain for 4 hours. Skip it and suffer. read more

This place tries to rob your money, period. I visited this place for the first time for a preventative care visit and they charged me twice for a physician office visit. When I enquired (which is basically a series of hour long waits and calls back and forth), they said it is because I an a new patient. MAde no sense. read more

I had an appointment with an endocrinologist for the first time in my life. I chose this location because it is close to my house. I called Trihealth the day before to get some verbal directions so I would not have any problems the next morning. The woman I talked to was very friendly and provided me with what sounded like good information. Upon arriving at the parking garage that morning and exiting my car I could not immediately locate an elevator. About a minute later I saw the elevator around the corner and took it to the 6th floor. I had not seen any signs where I parked indicating the elevator location. There was an attractive wide open lobby with a service counter. I saw the other elevator across the lobby as I exited my elevator but asked for assistance at the counter to confirm where to go next. The second elevator took me to the 8th floor. I checked in with the office staff and then I sat down to wait. Less than 10 minutes later my name was called by another associate directing me to the back to an exam room. Another associate came in to greet me, take my blood pressure and have me fill out a short checklist of any possible recent symptoms Less than five minutes later Doctor Klam came into the room & introduced himself. He then asked me even more questions about my recent health and reviewed my chart with me. He told me about the need for another blood draw to be done on the 6th floor and the plan to possibly put me back on the non-generic version of the medication that I briefly had taken. I was told I would be contacted when the test results were ready. During my session the doctor was friendly and professional and I felt cared about. I am now taking the medication and have a follow-up appointment. All the associates that I interacted with here were friendly and professional. I hope that no one needs to see the doctor but if you need one I can recommend Doctor Klam and this office. Until next time be kind to each other. #trihealth read more

See all

I needed a new doctor and decided to give Tri-health a try. Appointment scheduling was fast and easy, the office staff were nice. Found my new doctor! ************************** ************************** ************************** **************************v read more

staff is very rude and disrespectful. today will be my childs last visit at this location! i had an issue previous to this one with a nurse being rude to my mother last time she took my daughter to her appointment , so we have been taking her to the finneytown location seeing how the staff there are much more respectful. so today i tried to make an appointment for my child at the finneytown location and because he provider is originally at the clifton location she has to be seen there due to a rule change that went into effect on october third. so i call clifton location to see what we can do to get my child an appointment only for a rude staff member to be a "smart alec' and ending up hanging up on me when i ask to speak to a supervisor..... so i call back and wait for 30 mins before mrs. cheryl answered the phone and was very polite , respectfuland empathetic to my situation and helped me . she did her job (and did it well)by trying everything that she could to help my childs needs and for some reason she was able to find a doctor to see my child today imagine that , if the other lady liked her job and did her job instead of being nasty to others then she would have probably been able to do the same thing that mrs cheryl was able to do. im only assuming that they had the same training and such, but what do i know . shout out to mrs. cheryl at trihealth for enjoying your job and being able to empathize with others . read more