Consistency of quality care, providing professional physical therapy and a very experienced team of…read moretherapist

My reason for giving them one star: Major billing issues…read morefor patients with Blue Cross. Resilient charged my wife more than what we should have paid (according to our EOB) and required that she pay money up front. My wife had met her deductible and should have been charged $12 (20% of $60 allowed). Instead, they made her pay $72. They did this twice. When I noticed the EOB said we should have paid $12 (instead of $72 they charged us), I called them. Resilient said Blue Cross cut their payments and they are charging patients extra to make up the lost income. I told them that this is not allowed and Resilient responded that it was. If you are a patient of Resilient and use Blue Cross insurance, you should check your EOBs and make sure that you haven't paid them more than what Blue Cross says you should. If you did, don't waste time calling Resilient. Call Blue Cross.

This facility was recommended highly so I called with some questions. The lady would answered the…read morephone was so rude, it really put me off. She cut me off mid-question to ask about our insurance and whether it was in network (I've never had someone make me call to find this out). Every question I had was met with negativity and/or something I needed to do before making an appointment. She honestly acted like I was bothering her. I doubt highly we will pursue an appointment.

Repeat customers - this time my wife for consultation regarding surgery for her broken leg. Dr…read moreArthur and staff are absolutely wonderful and have provided the very best care we could ask for.

I fell and broke my collarbone last week. I had an appointment with Dr Arthur on Monday and he did…read moresurgery on Tuesday. The care I received from the doctor part and the surgery center was amazing. I've never seen such a group of competent, compassionate and capable medical group. Even the lady at the volunteer desk offered to help me when I expressed a need to go to the restroom since my arm was in a sling. She reflected the culture of the entire staff. I have never felt more cared for than at this medical facility. The facility is only a few years old and very clean. If you are in need of any type of care done at this facility, I highly recommend them.

He took care of me. He was nice and thorough. Couldn't ask for better care. His support staff were…read moregreat as well

They advertise "Walk-ins" are welcome, however I beg the differ. Receptionist ask upon arrival if I…read morehad an appointment and I informed her that I was a walk-in. She directed me to the kiosk where I entered all my info, to include insurance. I waited over an hour and she called me up and informed me that I could not be seen as a walk-in on the first visit. What a waste of time!!!

I had my USCIS medical exam done in early February, and I truly cannot recommend this civil…read moresurgeon's office enough. 1. The price is very reasonable compared to other offices in the Nashville area, which immediately put me at ease. 2. Dr. Steve Samudrala is incredibly kind and professional. He treated me like a regular patient, not "just an immigrant going through paperwork." He genuinely cared about my well‑being and even took time to give me thoughtful advice about some health conditions I have. That meant a lot to me. 3. The immigration team is absolutely amazing. Morgan scheduled my appointment over the phone and was so nice and patient -- she made me feel much better about what can be a very intimidating process. Amber is such a wonderful woman. She turned what could have been a boring and stressful immigration medical procedure into a great experience. On the day of my exam, I actually made two mistakes on my paperwork (completely my fault -- I misspelled my name first, then added an extra number to my passport number ). I can laugh about it now, but at the time I was overwhelmed with work, life, and immigration stress. Amber and another newer team member helped me redo my paperwork twice without any frustration, only kindness and support. They truly saved my day and made everything so pleasant. My USCIS application has now been submitted for about a month, and I'm very grateful I chose this office. Thank you to Dr. Samudrala, Amber, Morgan, and the entire team for making such an important step in my immigration journey a positive and supportive experience. I truly appreciate you all.

Best doctor in the area! Always willing to listen to your concerns and not fast to just give you a…read morepill.

I have been a patient of Dr. Sills for around 10 years. She worked with Maury Regional at that…read moretime. I have followed Dr. Sills wherever she's gone and I would follow her to the moon and back if I had to (although I'm pretty sure she's staying put for a long time). I love the personal care she gives everyone in our family. I actually have great health insurance but I prefer Dr. Sills and her method so much more. She is always accessible by email and she takes her time with you at every visit. You are never a number and you are never waiting with a billion other people that are sick and contagious. Try her. You absolutely won't regret it.

Walked in to no receptionist. 5-10 minutes of standing around when the X-ray tech finally came out…read moreto greet me. After a few minutes of chatting about why I was there, he took me back for X-rays. After taking the x-rays, he talks with the Dr. and then tells me that because of "software issues" the he can't show/message the Dr. my x-rays...the x-rays are unviewable. Dr. finally comes in to discuss the issues I was having with my knee. After a 10 minute discussion, I am given a referral to a different imaging facility to get the x-rays done again. $264. Two Hundred and Sixty Four Dollars...for?

The absolute best Ortho place ever!!! I've been a patient…read morefor the past decade as I've lived in Spring Hill my whole life. I've been here since before they relocated. Nothing but nice things to say for this facility, really kind educated staff. Very patient and kind. I seriously wanted to hug my doctor, I believe Brian. Thanks all.

Was in town for a high school graduation and had to come here because of a bad cough and fever…read more Very nice, modern facility with a welcoming lobby. Very easy to make an appointment on line. Arrived a few minutes late but was not an issue. Receptionists were very nice and informative. Got in to a patient's room within 5 minutes of checking in and completing two pages of paperwork. The nurse practitioner was very thorough and took down my symptoms and history. Dr Bloom came in about 20 minutes later. He was informative, pleasant, and thorough. Prescribed a decongestant and gave a recommendation on a OTC expectorant to take. Very happy overall with the experience.

Physicians Urgent Care Franklin. Is there "zero" stars?…read more What happened to this group/office? They used to be so good, the dr's there were awesome. Now, all that looks to be long gone. I can chat gpt my own symptoms, thank you very much, and save $75 rather than have them do it. Not a huge confidence booster in their "expertise" when they say they have to put my symptoms in the system to see what it could be. Maybe, you can ask diagnostic type questions instead of "did you take any advil or tylenol?" The medical field has done way downhill if this is the future.

Am 66 with cervical neck degeneration and upper back issues. Over the past year and a half, Dr…read more Mason has gotten me pain free and more mobile than I've been in YEARS. I highly recommend his holistic approach and healing hands to anyone in pain that wants a healthy spine and daily mobility without a pharmaceutical approach! CClark - Franklin, TN

I went not this office in horrible pain! I had visited a different chiropractic office that…read moremisdiagnosed my pain, so I was very guarded. Well, they took care of me. I mean amazing care. They did X-rays and a full exam and showed me everything that was wrong (and right) about my spine. Gave me a full treatment plan. Set up everything through my insurance. Gave me several treatment plans. I started treatments a couple weeks ago. Two a week. I'm still in some pain, but have already found so much relief. I'm so glad I took a chance on this office! I wish there was a way to give a gold star above the 5 stars.