Called with an urgent request out of state, Patricia helped so much, got our company what we need,…read morehighly recommend

I used to love these guys till about a year ago. They started taking 45 minutes to an hour to get…read moreto me, it was frustrating but that was at least understandable. However the last few times I had used them they "forgot " or "no one wrote down my request for a taxi". Today was the last straw. My car broke down and I had to get a tow, when I called they said it would be 45 minutes till they got there. Fine. After about an hour, I called for an ETA (estimate time of arrival) and the lady who answered with no apology or anything said "We don't have anybody " and when I stated I've been waiting for 45-60 minutes for you guys, there was no sympathy/remorse for their lies/apology or anything. I'm done. I will never use them again. They just lost a customer who had hired them for over 5 years.

Fast and friendly service. I felt at ease and very safe. Will definitely recommend this company to…read moreall of my woman friends!!

This is by far the best cab company in Covington and the surrounding areas.very prompt service nice…read morerespectful drivers,clean vehicles overall good taxi service

Very wonderful service! Owner was very knowledgeable about how long it would take to get me to my…read moredestination & the rate was very fair, especially after riding in a newer, exceptionally clean van. He arrived early to pick me up, was very respectful, clean & nicely dressed, knew his way around very well, & got me to my destination early & even loaded & unloaded my baggage! All I can say is this business is exactly what it says it is...Fast, friendly, & professional! This will definately be my go to service for all my traveling needs! Thanks Eddy!

From the owner: Eddy's Prestige Transportation is proud to offer a variety of ground passenger transportation needs…read morefor any occasion. Whether you need transportation to or from airport, corporate events, weddings, corporate contracts, or just around town, we can get you there in a fast, friendly, and professional manner! Call us today!

They took excellent care of my parents. Very nice and professional customer service crew. We were…read morevery happy.

Well they just asked me how many people wanted to ride and it was a 45-minute wait So I'm waiting…read moreon them to call me back

Used this company twice today. Both drivers were safe, knowledgable of the area, and got me where…read moreI needed to go promptly. One car was like a Town Car, the other was a small van. Both were comfortable, recommended. I am glad it was not a rough, unsafe looking taxi cab. Would use again.

Originally from jersey and I'm willing to work with anyone but these ppl don't even answer and then…read morethey call you back asking "where are you" then they treat you as if you're the problem as they speak broken English and it's hard to understand through the phone. Terrible. Don't use them. Also was told someone was on the way to my location which, after standing for an hour, turned out to be a lie. I pray they get shutdown

From the owner: Transportation services catering the Lithonia area, Airport transportation, taxis, yellow cab, taxi…read moreservice, taxi cab, lithonia taxi, tranportation service, cab service, tucker taxi, stone mountain taxi, decatur taxi, clarkston taxi, east metro atlanta taxi. we serving all over dekalb, henry and gwinett county open 24/7 a day and dont forget to ask for discount when you call thx ance again for calling our company, safe driver, reliable Taxi Service serving including nearby areas.

I am absolutely disappointed with SafeRide for several reasons. The fact that their offices are not…read moreopen early enough to assist patients when a rideshare driver cancels a trip makes them completely unreliable. You literally have to wait until their office opens just to reschedule a ride, and by then, you've often already missed your appointment. I had booked a round-trip ride for my doctor's appointment on April 21st. My pickup was scheduled for 7:45 a.m. because I had a 9:00 a.m. appointment at Emory University Hospital. My driver was literally one minute away and on the corner when they suddenly canceled the trip without explanation. I had to wait an entire hour before SafeRide opened so I could notify them that the driver had canceled my ride. However, the app still showed that I had a return trip scheduled from Emory back home. Since I never made it to my appointment, I asked SafeRide to cancel the return trip so it would not be deducted from my account. I suppose because of a language barrier with the agent, who was an outsourced representative for SafeRide, they failed to credit the return ride back to my account, leaving me with an odd number of rides remaining. I only receive 24 rides per year through United Healthcare. I have called several times asking SafeRide to credit that ride back to my account, and every outsourced agent told me they would take care of it. Yet none of them actually did. As a result, I ended up with only one ride remaining on my account instead of two. When I requested an override so they could book a return ride for an upcoming appointment, they told me I had to contact United Healthcare for additional trips. I contacted United Healthcare, and they told me I had to contact SafeRide. So basically, I've been sent around the mulberry bush by both SafeRide and United Healthcare because no one seems to know what they're doing, and no one is willing to take responsibility for correcting a mistake that should have been resolved the very first time I called. I am exhausted with the customer service from both SafeRide and United Healthcare. Ninety percent of the time, you can't get a United States-based representative on the phone. Instead, you're connected to outsourced agents in other countries who often struggle with English, and even those who speak it well frequently fail to fully comprehend the conversation well enough to adequately assist you. This is not just frustrating, it is unacceptable. Patients who rely on transportation to receive medical care should not have to fight this hard over a ride that was never even used. I am tired of this.

I was very excited when I heard about this service. They said on their site, "Also available for…read moreout-patient medical and dental procedures." That was intriguing to me, because I live alone and have no one to pick me up after a medical procedure. But then I noticed that their hours only begin at 6:30 PM! No one has medical appointments at night! So what good is this service? Why would you announce that you even offer such a thing?