Cleanest spot I've found around town for laundry!! Always smells good and is well maintained. They…read morejust put in new XL washers along with larger blue laundry baskets for transporting your laundry. Staff was cleaning and mopping the grounds when I arrived in the morning and she was very welcoming. To use machines you just put in money into a washing card using their machines that are near the ATM. Great spot worth the money!!

shout out o Tommy who help me though the process. I have not been to a laundromat in over 20 years…read more She was so kind.

Rude customer service. Woman who says just works there appa is "co owner". Doesn't let you finish…read moreyour laundry even though we did it BEFORE their "last load" call. Had to leave with wet clothes and go to another est to finish my laundry. Won't let you finish your laundry you paid for.

The building, washers, dryers are never clean. Alot of them usually small like cigarettes or cat…read morepee. I've been going for a couple years out of convenience, the old lady there never says hi until they got a bad review about not greeting people. She has completely ignored me and welcomed people coming in behind me. A company has been coming in the last two summers now, days at a time with a van filled of bedding and does not save any washers/ dryers for the locals.

My three or perhaps 4 dry-cleaning / wash & shirt pressing experiences here have been fine, with…read morethe work done earlier than originally promised on the last two. Despite appearing somewhat understaffed and harried, everyone has been courteous and competent in meeting my limited needs. As of 9/4/2025, this is the LAST dry cleaners in the city of Jacksonville. The coin laundry side has been closed for some time but the dry cleaners remains open for limited days and hours and the building and business are for sale because "they can't find anyone to work". I'd guess the unspoken part is "for what we pay", but still . . . from a half-dozen dry cleaners in town to one, but they ARE OPEN.* *Other than on-base, Model Cleaners from Wallace apparently has store about 4 miles out of Jacksonville off 258 at 100 Fall Creek Drive. I've not seen it, but the address shows it's in the little 5 storefront building that also houses Patriot Blinds. The only other I know of, Squeaky Cleaners on Country Club Road, is not accepting new business as they are closing soon due to the owner's retirement.

Best cleaners in Jacksonville Light starch on my husbands…read morewhite shirt looked wonderful. Highly recommend

This laundromat has been opened since May 2020. I was very impressed on how clean this laundromat…read morewas! It was air conditioned so it was very pleasant inside. The washers were $4, speed washers $5, and dryers were .25/5 min. There was one hiccup while I was there. I used their change machine to get quarters, and did not get all the quarters back owed me. I called the number posted on the door for problems, and the guy said he would send someone out there. He got there within 15 minutes!! He verified the problem, and gave me the quarters owed me. Also, as a single woman I felt safe there bc there were security cameras onboard, and a decent amount of traffic outside the laundromat. Another benefit was that if I had gotten hungry, there were 2 eateries in the mall that the laundromat was located. I highly recommend this laundromat!!

Nice & clean. Every machine seem to be working properly. Bathrooms were also clean and had toilet…read moretissue & paper towels. They also leave out bottles of sanitizer solution to clean your station before use. I hate going to wash clothes anywhere but this laundromat made it a more pleasant experience than I usually have at any other laundry mat. Thanks so much.

Only one star for the convenience of the machines that were working. Quick and easy to use. I can…read morenot stress enough the shambles this facility is in. Remove non functional equipment. Ridiculous! Not family friendly at all. Update and upgrade completely. This community deserves a much better facility than the owners are providing. The old unused equipment and hazardous construction materials along with customers bundle orders stacked on the floor is atrocious. Be better, do better, receive better.

Lot machines and there were broken, but the owner didn't seem to be interesting in keeping the…read moreplace and good maintenance service

if I could leave 0 stars I would. I've been coming to the laundromat on and off for 2/3 years now…read moreeach time I put on my headphones and start a load of laundry go run errands and then come back to bring it home and dry in the sun. Today was the worst experience. Came in to do laundry and the cleaning lady hovered over me, asking me if it was pet stuff. I told her no it was blankets and moved on to the next load, also blankets. I recently deep cleaned my home and decided to donate blankets I found but wanted to clean them first. By the time I came back to start my personal laundry, clothes, sheets, towls, etc she was waiting for me to take the blankets out again telling me no pet stuff I reiterated it was blankets and continued. She brought me over and showed me the washer as if I would see something there..... telling me no pet stuff. I grabbed the rest of my blankets and left. Came back to get the rest of my laundry she was again waiting for me. I told her I was there for my laundry and I'd leave and not come back. She demanded to watch me pull out my personal laundry claiming that it was pet stuff, did the same thing with my sheets and personal blankets. She iterated again no pets. I commented back no blankets got it, she continued to berate me as I walked out. Multiple other customers asked me if I was ok, that she was being excessively rude to me. I will never come back to this laundromat ever again. In my opinion she needs to be fired.

Lady at the laundromat said I can't have a baby in a stroller inside and to leave my baby's in the…read morecar to put in laundry terrible service

I live on a boat and while cruising, I try to find good laundromats along the way. So someone…read morerecommended Broad St. I walked in and was greeted by a very nice lady who explained all their services. I was very impressed with the bright and clean interior. The prices seemed very reasonable. I actually took the wash and fold service which allowed me to do some errands. I was texted a few hours later that my load was ready to be picked up. Great quality service and packed in cardboard paper instead of plastic. This is one of my many great experiences in New Bern and I will be sure to spread the good word. Thanks

Efficiency, clean, dryers are hot and dry on time. Would recommend to others for sure.read more

I dropped my laundry for a wash and fold The place was…read moreamazingly clean. The lady who helped me was completely on point. The price was fantastic for 10lbs Would drop and go again anytime. The drive was close to where I was staying as well

I was extremely happy with the service, result and how quickly the turnaround was. Price was…read morereasonable It was for the washing of a king size comforter. I will use them again

This review is for the laundromat, that is next to the cleaners. We were traveling in the area and…read moreused this business. Since the last reviews, several years old, the owners have made significant improvements. We were very pleased with the cleanliness and and efficiency of the machines. We experienced no problems, the workers were pleasant and helpful. This location was recommended by residents of the area. We'd stop again if we were in the area. Thank you for having such a pleasant place to do our laundry.

This review is about the laundromat. The same people own the dry cleaners and the laundromat - both…read moreare located directly next to each other. Machines are ALWAYS broken down and it seems to take an excessively long time to get them fixed. It took them about a month or so to get a new coin machine. Today, on a day that is 86 degrees, the A/C is broken. Quite simply, it is apparent the owners do not reinvest money into this business. It's almost as if they're content to just run it into the ground. A shame because many members of the community rely on this laundromat. Hopefully they will improve their business practices and improve their business. P.S. I used their dry cleaning services twice. Never again. Heavy starch is like no starch when you get your dress shirts back.