I had 5 teeth extracted and the oral surgeon did an excellent job. I'm now on day three of recovery and healing very well with little to no pain aside from some swelling. The surgeon was skilled and made the experience much better than I expected. I would absolutely recommend and return to this doctor. The only reason I'm not giving five stars is because the receptionist was very rude, which affected the overall experience. read more

Dr. Simoncic and the Triad Oral Surgery team in High Point, NC are top-notch. From the reviews on Yelp! and other parts of the internet, you may get a different impression, but I am going to tell it like it really is and help you out. Keep in mind, I expect complete professionalism, patience, and inclusion in my care. I am hypervigilant about cleanliness and kindness to preserve my physical and emotional well-being and that of others. Therefore, I pay attention to EVERYTHING. Lol From the moment they open their doors, this office is busy with patients. I am sure this is because it is one of the few surgery centers around that accepts many forms of insurance, including Medicaid. Despite how busy this office appears, the lobby was clean and orderly, and the ambiance was as nice as any regular dental or medical office. It is in a well-appointed, modern building, with technology for scans and viewing. However, it could use a larger waiting room (since many patients were waiting along with me). There was a TV for viewing and reading materials. The patient room was clean and comfortable, obviously well prepared for the doctor to enter. I mentioned the office being a Surgery Center earlier. I think some people may confuse it with a regular doctor's office when they complain about wait times. This is a center that performs surgical procedures that require anesthesia and precision. If you were being treated, I am positive you would want the surgeon to take his time with you, too. The office is run professionally and in an organized manner. They even have access for patients to complete all paperwork online before their appointment. They remind you several times by phone and email about your appointment, and the staff are all great during the visit. I had a 12 pm appointment and was called back by 12:45 pm. Dr. Simoncic was a joy to meet. He explained my condition, educated me on the options, and discussed why he would take a less invasive approach for me. He also offered another treatment I had not considered, and I opted into it. I was out of the building by 2:15 pm after scans, seeing the doctor, and a final treatment plan consultation. My experience at Triad Oral Surgery was more than enjoyable, especially given that Dr. Simoncic is currently the only surgeon on staff. That's right. He is juggling all patients, and they are still managing a thriving surgical center. That is commendable. I would recommend this office to anyone needing oral surgery. read more

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first of all we waited 2 months for my granddaughter's procedure. it takes time busy schedules. However, booking my granddaughter's appointment I was not informed that a preapproval could be done for her Medicaid payments. So on the day of the procedure, I was hit with a $430 bill. I had no choice but to pay it of course or she would not have her procedure done. I have since contacted Medicaid and was told had a prior approval been done that would've been taken care of. Based on the information also for Medicaid for four wisdom, teeth extraction, and chain put on a tooth which was already out of the gum. Triad build $10,500 and received $2500 so basically that's a 20% payment on based on billing. However, when the $430 was billed and no payment was received then they expect the patient to pay the full $430. I would think being Medicaid that a fair amount that would be paid by Medicaid would've been the 20% which would be 82.50. I guess what I want everyone to know is if you to get a preapproval for Medicaid expect to be hit with a big bill when you walk in the door I was told I was left a message which I did not receive and did not get I'm not disputing the young lady who said she did however it wasn't on my phone. Also, the care that my granddaughter received was unimaginable. I was the driver. They had my name and number to call me when she was ready to go. However, when I glanced over my two hours later after arrival, my granddaughter was being wheeled out in the parking lot wheelchair. She was barely even awake from anesthesia and upset upset to say it was a long ride from . Therefore what I'd like to say to everyone who goes to try oral surgery be on top of things there I'm not saying the actual surgeon didn't do a good job. I believe he did however, I think everything else associated with this practice needs some tender, loving . read more

Guaranteed you will wait. Take something to do both in the waiting room and in the back. Staff is friendly and helpful. Doctor is nice and knowledgeable. So other than wait time it was a good visit. Work was done and when I needed to go back to have something looked at no problem. read more

Dr. Stefan J. Simoncic was unprofessional and lacked proper hygiene. Definitely need to invest in proper sanitation training due to him coughing in the fist of his glove and then PROCEEDS to go into my mouth and also did NOT have a mask on and exhaled into my mouth... I don't usually leave reviews or complain so if i'm writing this, that says something. To top it off: I waited 2.5hrs in the room for my "biopsy" just to be told I have to pay $400 for a 3D Scan. read more

The office help was terrible, they would not file my insurance claim like it was supposed to be filed after the hospital told them to file it under my medical insurance, so it cost $3,200.00 to have 3 teeth pulled, read more

Let's do a positive to shed some light!! My daughter was seen yesterday to have wisdom teeth out (plus 3 more removed ). The wait was like 3- 3.5 hrs, however, lemme tell ya....it was WELL WORTH IT!! This is what she says...the nurses were extremely good to her. The dr HIMSELF rubbed her head and reassured her it was gonna be ok, and she was ok. THAT alone melts my heart as her mother!!! So compassionate! That really helped her anxiety. Now, the wait....their was a complication with another patient. Some were getting impatient, including me honestly, however patience is a virtue. Question....what if it was your loved one? I would want the same care for mine....wouldn't you? Thank you guys for such wonderful care for my daughter!! YOU GUYS ARE SO APPRECIATED!! read more

My nephew arrived 15min prior to appointment time of 10am. They took x-rays and he waited in waiting room for 2 hours before he was called back. Drivers were forced to sit outside. My sister drove him. She is diabetic, and sugar got dangerously low. The surgeon's office has a sign that states wait times are 2-4 hours, but drivers must stay the entire time. This info should have been given prior to the day of surgery, so patients can prepare. After putting in his IV, he waited another 1hr 45min. When the doctor came in, he was rushed and did not speak to his patient at all. Did not introduce himself or give my nephew any idea that he was being put to sleep. He had no opportunity to ask questions, at all. This caused my nephew to be very upset after the surgery was performed. They only prescribed Ibuprofen for surgical removal of wisdom teeth (I can't even imagine) and said nothing to him before sending him home. They sent his prescription to the wrong pharmacy, which caused my sister to drive even further before getting the two of them home. One who is severely disabled and one who just had surgery for the FIRST time and felt completely traumatized. My sister said it felt like a tooth factory or something, they way they treated their patients. They told my sister they only had one doctor available that day. This may be one of the only places that accepts Medicaid, but there's no excuse for treating patients this way or overbooking patients. That is risky and I would never use a place like this for my children, elderly, or disabled family members. read more

The doctors here are butchers. You would be better off with a pair of pliers at home to remove your teeth. Seem intentional the way they jammed the needle in the back of my hand too . It sucked bad . I woke up beat up and they do not close the wounds guys so now I have huge empty sockets were my teeth were . Horrible experience. read more

I was seen and they extracted all of my teeth at once and I was 25 years old. The immediate denture wouldn't fit so they threw in my lap, and they wheeled me out. Nobody discussed mental health or any issues that could come . I've lost all bone in my jaws from doing so many at Once and they had no concern fot me later they wanted the money and was done. read more

Man that works there that name starts with a s so if you used to refer to him as any kind of medical professional definitely needs help mentally because he can't be critiqued and you can't call your regular dentist because you have questions that he doesn't know what he's doing!! read more

Triad Oral Surgery - Oral Surgeons Near Me - High Point, North Carolina

I promise I can't make this stuff up. Our first appt today at Triad Oral Surgery was originally at 9 am and 2 days ago they text me that it was at noon. So we arrived today at 11:45 am and sat in the car until 4 pm. I went in and nicely asked was Dakota still being seen today or what was the plan for his surgery. The lady said she didn't have any idea and the doctor hadn't started to reachedule. She said if I wanted to reschedule I could but it would be in October. I told her we would wait a little longer. Before I got that sentence all the way out of my mouth they came out and called him back. So at 4:10 pm he was in a room signing paperwork, hooked up to BP machine and pulsox and going over home instructions and got the care package for cleaning to take home. We sat from 4:10 until 5:45 before anyone came back in the room. She had a funny look on her face and called so.eone else over to the room that then came in and told us the doctor would not be able to do the surgery today because he had an emergency at the hospital. I told Dakota in the loudest voice I could to get up and he ripped all the equipment off and I turned and told the other man he better hope he doesn't bill insurance for any of today. He assured me he wouldn't and had the nerve to ask me if I wanted to reschedule. I told him absolutely not....this place is a slaughter house. Then I went to my car and instantly I thought of the fear they put Dakota through 2 different (last month and this month) times. I turned back around and stormed back into the managers office and told them how I felt. This is the part I have to ask for forgiveness because of what I said and how I said it. I am so sick of the way he gets treated. I am so sick of taking crap. I am so sick of people not wanting to do their job. I am tired of being nice....nice gets you nowhere in this world of evil. Rant over!!! Do not ever go to Triad Oral Surgery High Point. Slaughter House. I would give them negative star review of I could read more

My appointment was at 9 this morning and I was just a few minutes late due to having to travel! At 9:43 they had me back and I was out of there at 11! All the staff front desk lady's very nice and very well mannered! I even call after my appointment and had a few questions they help me! And was super nice about everything I would recommend them to everyone! read more

If you have time for endless hours waiting...seriously 2 hours before being seem. And this is the 3rd time doing this with our Mom. Today is follow up, they took her back to a second waiting area and yet to be seen...1 1/2 hours and counting. The waiting room is always overly packed..last visit Mom stayed inside and we sat in the car since it was standing room only. What type of decent doctors do this?? There are plenty of good Oral Surgeons in the triad. Go someone else please! read more

The waiting room is packed...took my mother for her appointment and she sat for almost two hours before they even took her back. For 13,000.00 this Dr group is greedy has heck...packed and stack their patients while everyone sits in the parking lot. Don't got there, terrible place. read more

My niece was to have a procedure here, today. I was on the phone with her and her Mother, as I overheard the front desk personnel be rude and dismissive about them having to drive over an hour, just to find out that they did not practice their due diligence with communication with the insurance company. The waiting room was packed. After being there for over 5 hours, she was FINALLY called to the back. She was prepped, IV and all, when the surgeon Dr Simincic, decided that he didn't like the 1 Star review that my sister gave them, and directed them to leave. As far as what could improve?? Try EVERYTHING. I feel for the few decent people who are stuck working with such unprofessional trash. read more

Not a great experience. They get you in and out like an assembly line. I had complications from my surgery and the tooth broke when he pulled it. (I was awake for the procedure). Highly recommended you look elsewhere unless its an extreme emergency. read more

After reading all this review, I near cancelled my daughter's appointment. But thanks God - I didn't. Overall we had great experience ( as we can on oral surgery). My daughter with extremely high anxiety felt there comfortable and treated as a queen . Front office was little to busy and lady behind the desk looked overwhelmed, but she did what she needed to do and was polite . Back office experience was excellent!It started with Jessica who took us back and explained procedures and after care instructions. We met 3 more staff members - before Dr. Stefan Simoncic. Every one was very nice , knowledgeable , I felt that my daughter in good hands of this team. Our appointment was at 10 am we arrived 15 minutes earlier, did all paperwork there , I can't tell how long we was waiting before called back , but we was in a office total about 2.5 hours . (When we scheduled they told us we can be there 2-4 hours ) I felt that - process very well organized and staff worked great together as a team. Thank you everyone who was involved in care of my daughter today . She is doing great, following aftercare instructions ( was explained to us and giving written copy) . I would give 5 star and recommend to anyone who needs dental care they provide. Thank you all !!!! read more

I am this biggest sissy when it comes to going to the dentist. This place was "The Best" place for sissy's like me. I had to have a bad back tooth pulled. Well, it was over before I knew it. I had a gal on both sides of me holding my hands, the numbing stuff was fabulous, the whole place was just the best! I would definitely go back to this place for any dental surgery. The dentist and staff were the best! Oh yeah, today is my birthday and they sent me the cutest birthday greeting. read more

I haven't even been seen by the doctor yet. this review is simply due to his rudeness. I was speaking with a receptionist about rescheduling for a morning appointment. I have heard more than one patient state they have been waiting here for more than four hours. I already wasn't feeling well and the dentist interrupted my conversation with the receptionist over the headset and told her if I do not want to wait I will not be able to resch my appointment. They take medicaid and used that as a reason for the high wait time. Just wondering what excuse is possible for a rude dentist who interrupts conversations when he should be focused on his patients. Maybe the wait time wouldn't be as high. read more

Triad Oral Surgery - Waiting room - Oral Surgeons Near Me - High Point, North Carolina

DO. NOT. HAVE. ANY. WORK. DONE. AT. THIS. FACILITY. We waited an 2 hrs and 45 minutes to have my daughter's procedure. After she had her IV put in she FAINTED and they went right on with the surgery moments later like it never happened. She was visibly scared and her blood pressure dropped down to 60/40 and no one even made an attempt to comfort her. They kicked me out of the room and went on with the surgery to get her out as fast as they could. After surgically removing *8* teeth, INCLUDING her wisdom teeth, they refused to prescribe any pain medication. I had to call her pediatrician and have them help me advocate for her. Everyone at this practice should be ashamed of themselves and review their Hippocratic Oath. read more

Honestly, and with utmost respect, I am not familiar with the work of the entire medical staff - because - I left before any procedures were performed on my cavity. Importantly, the reason I left is because I feel the staff lured me in and obtained a "consultation fee", but didn't tell me the actual procedure fees until I sat in the dental chair. Now, that would have been fine, had I not asked when I made the appointment, for the total costs. Be aware - and this may be the practice of all dental firms - that the quotes rendered to clients at this particular office's check-in are not the same as the ones in the treatment area, AND, there is no payment plan, according to the back billing person. I was very disappointed because those who registered me and those in the back don't communicate. It was betrayal to me. read more

If I could give no stars I would! I had a horrible experience! Their waiting room is tiny and they overcrowd their schedule to pack in as many patients as possible. They refuse to listen to their patients about the care they need and expect! They were uncaring about the amount of pain I was in 5 days after my wisdom tooth removal when I came in complaining of pain! They had me wait 2 and a half hours just to rush me and they kept trying to numb and irrigate the wrong side of my mouth! I had a horrible experience and will not be returning here! Do NOT go here if you don't like dentists! I also left that office crying and shaking uncontrollably and the surgeon there didn't care a bit! He doesn't care about what you have to say or if your in pain! I was traumatized by the end of it! read more

Had a great visit. No complications or issues. Only thing that can be improved is the attitude of the staff out front. They didn't exactly seem so welcoming to a new patient. But it was early so I'll let it slide. Other than that I was in and out of there no issues. Prescriptions were sent in to the pharmacy in a timely manner so no issues there either. Dr Stefan is very blunt and straightforward so if you don't like someone telling you how it is I don't recommend this place for you. But I do highly recommend them if you want excellent patient care! Had 6 teeth extracted, 4 of which were my wisdom teeth. read more

Triad Oral Surgery - Oral Surgeons Near Me - High Point, North Carolina

Listen to the comments this is the worst place to go the nurses are great but the surgeon himself is rushy, rude and rough and does not care about anything you have to say he cares about getting you out that's all, Do not go read more

So I recently was referred to this place for my child to have a removal done not knowing that it was this place.....lmao there is no way in hell I would take my child to them and her I go to checking the reviews and I see my own review. Now what do I see lol....so you know that's a no but to see the reviews that follow after mines is what put the icing on the cake. Because instead of them. Getting better at taking care of the patients that sent too them they're getting worse. So it's obvious they only care about they money. Can wait to see them on the news because of how they did someone and are being sued. Justice will be served soon at the rate they going! read more

I was referred to this practice via my dentist and I had to wait a few months to get an appointment but don't believe all of the bad reviews online. My appointment was at 10am, my husband and I arrived a few minutes before. I recommend doing all of your paperwork online, prior to your appointment. It can all be accessed online via their website. The lady at the front was so lovely and personable. Here are a few things to know before heading to your appointment: make sure your driver has food and drink while you wait, remove all of your jewelry, and if you have nail polish or fake nails, remove them from your index finger.I like to be prepared, so I called and asked ahead of time and asked. The wait may be long, they are a very busy practice. We did wait three hours before I was seen but as soon as Maddie gave me an X-ray, she took me to a room right after. I felt as if all of the staff was very personable and they advised you of everything that was going to happen. The nurse who put in my IV was the best, I didn't even feel him stick me and he had to use my hand(which was my veins fault), The doctor came in soon after with two nurses and they were very nice as well. The doctor talked to me and asked did I have any questions and then we were off to the races! I woke up soon after and I would say it took about 30 minutes, if that. I would recommend this facility to anyone. Just be prepared to wait and I recommend waiting in your car, they will call you when they are ready for you. I admit I am not afraid of dentist but if you are there is nothing to fear. The four star rating is just based on the wait time. Thank you Triad Oral Surgery! read more

My sibling was sent here by his orthodontist to get teeth pulled out. His first appointment time was changed--not a biggie, but once we got there, we waited over an hour while I was doing paper work, and they were prepping him just to tell us the doctor wasn't even there today. He got scheduled for another day, got there before 2 p.m.; it's currently 4 p.m., and we are still waiting. Another lady beside us said her son's appointment was at 12; he got called in at 3 p.m. If the purpose of an appointment is meeting at a SPECIFIC time, why are we waiting this long, and why schedule a lot of people on the same day which takes hours to be called on, pretty ridiculous to me read more

If you value your time save yourself the stress and keep looking! I had a 1pm appt and wasn't taken back till 4pm.... Every time I talked to the front desk they just told me everyone has a 2-4hr wait after check in. I couldn't eat 8hrs leading up to my appt and by the time I was called back I had not eaten for over 15hrs... There were so many people in the waiting room we had to wait the whole afternoon in the parking lot full of other patients waiting. My partner was not notified that my surgery was finished and looked over to the nurse just standing outside the car with me and when he asked about my medication she got frustrated and said she'd call him and went back into the office. The staff that did my x-rays and prepared me for surgery were amazing and very apologetic for the wait and one lady at the front desk actually told me I was the next surgery when I went into the office again to ask for a time bc I wasn't feeling well. This was definitely the worst experience I've ever had with a medical office but I do appreciate the staff that took good care of me. read more

This place doesn't care about pain I can't take ibuprofen after 3 teeth extractions due to medical condition i can't take ibuprofen they wouldnt give me any pain meds! So ridiculous im in pain can't function and Dr Cross won't give nothing for pain even tho I cannot take ibuprofen. That is so unacceptable!!! Nevrr eill I go here again. Do not recommend I waited 3 hours before I was even called back my appt was 11 didnt get back until after 2! They pack too many people in one day way to many. People lined up outside! Thats beyond ridiculous schedule so many people in one day. Making people wait 4 -6 hours before being seen. I should have been given lortabs or something Tylenol 3 or something but no nothing. Plain Tylenol isnt doing nothing for pain. This place is a joke read more

They are not friendly. Doctor doesn't even introduce his self. He was very rough. Do not recommend at all. If I could I would give negative stars. read more

Triad Oral Surgery - This is what I looked like from getting two small bones on top of mouth filed down. - Oral Surgeons Near Me - High Point, North Carolina

I wouldn't recommend this to anyone. Our appointment was at 7 am and we have sat in a room since 7:45. Not even seen the dr. Yet. Keep being told it won't be to much longer. There is one dr. They way over schedule and you sit waiting for hours. Never use this facility. read more

A caring team provided the best service experience for a tooth extraction as I could have imagined. The office is busy and there are many people waiting for their loved ones but I have zero complaints. In fact, I thought everyone was extremely professional and friendly and would not hesitate to recommend the team. One note is that the rooms are cold so wear layers. read more

If I could give -stars I absolutely would. Worst experience followed by weeks of immense pain. The most unprofessional worst experience of my life. read more

AVOID. There are other, honest, dentists in the Triad. We began receiving incorrect bills in Dec 2020 from this practice for what they claim was a "Failed Appointment" , in April of 2019, at another dentist's office in CARY. $420.00. They are claiming we owe them - an office we have no relationship with - $420.00 for a visit we canceled ahead of the appointment date at an entirely different office in an entirely different city. The bill includes a statement claiming that Dr. Stefan Simoncic owned the Cary practice at the time that we went there and that "All Balances Belong to Dr. Stefan Simoncic". This seems like a scam and I would not trust a physician that would pull a scam like this. Be aware and do not trust this office. read more

I do not recommend this place at all. My sister had an appointment at 2pm was told by receptionist to be there 15 minutes prior to the set appointment time. Here it is 3:30 and we still have yet to be seen. When asked about this the reply was we tell everyone from start to finish 2-4 hrs. So we shall see how much longer we sit just to be seen. Not to mention the waiting area only has 12 seats and for the amount of people booked at one time is ridiculous. When we came in there was no where to sit so we stood until a seat came available. Completely unprofessional ladies at the front desk laugh and geeking over people complaining from waiting to be seen when an appointment had to be SET AND ASKED TO BE HERE EARLIER THAN THE APPOINTMENT TIME. Poor time management to a T! Not to mention a man came in after us got seen and left all BEFORE my sister was ever seen. read more

Outstanding care.Would not think of going to another dental surgeon.My medical condition is very complicated and having excellent dental care is imperative. read more

Doctor was amazing, I barley had any pain when I got home. I had 11 teeth removed at one time and I was surprised that the pain wasn't worse. I didn't remember a thing. Nurses was so attentive and very nice. I had no problem getting pain medicine or my antibiotics..I also got some great mouth wash. I'm so excited about getting my new teeth. Thanks to such a great surgeon and his team...thank you. read more

I wrote a pretty detailed review on Google reviews, but this place was absolutely amazing. I had no issues, I just went 3/24/23. All post op info was gone over during pre op. Everything was explained to me before being sedated. I have no pain other then the expected pain your going to have after having teeth removed. If you don't follow the instructions they give you, you will get a Dr socket or infection. They don't treat medicaid patients badly as I have medicaid and was no treated badly like everyone claims they treat .edicaid patients. If you drink alchol or smoke or drink through a straw aftre tour surgery before you are supposed to that is your own fault if it causes an adverse issue. They even perscribe antibiotics to prevent you from getting an infection along with a special mouth was to help prevent infection. I will recommened this place to anyone that needs teeth pulled and has high anxiety like myself.​ read more

I am shocked by some of these reviews, and sad to read about so many bad experiences. I have had my share of dental trauma and I know how much is sucks. :( BUT I also have to say that when I took my oldest child to this office for two separate procedures, it all went quite well. He had been very nervous but even to this days how easy they both were looking back. The doctor is direct and not the warmest BUT he took the time to answer my questions without hesitation. And I asked many! He was operating on my kid after-all! He just doesn't have a "take my time friendly guy" manner. The other staff we all very kind and helpful. The coffee in the waiting room was a nice treat. I gave it 4 stars because the wait can realllllyy be crazy long and annoying! But otherwise we've had nothing but pleasant experiences with this office. read more