We have had Lakes Area Professional cleans the carpets for our Rentals for many years. They are…read morePunctual, Professional and really do a great job at a reasonable price. We just love the Lakes Area Team and look forward to doing business with them for years to come!

From the owner: Don't have time to thoroughly clean your carpets or floors yourself? Lakes Area Professional Carpet…read moreCare is based in southwestern Missouri and works to provide the best residential and commercial carpet cleaning service in the area. Located in the city of Branson, they are trained in up-to-date techniques and use high-quality cleaners that will leave your home dirt-free and pristine. As a family owned and operated business, their team understands how vital it is to have a carpet cleaning company you can depend on. Unlike other local companies, each member of their team is a trained cleaning professional dedicated to providing the best possible customer service. With more than 28 years of industry experience, customers can rest easy knowing they will receive fast and efficient results, with honest and upfront pricing. Beyond the removal of unsightly stains and dirt, their team is committed to making your home a safer place to be. Unbeknownst to many property owners, some stains are accompanied by allergens, bacteria, mold spores, and other hazardous substances that get trapped within the layers of your carpets. At Lakes Area Professional Carpet Care, they use a unique carpet cleaning method that penetrates deep into carpets, removing any unwanted debris without releasing harsh chemicals into the air...

Good work, deep cleaned our RV. Detailed interior of our car. We use her services monthly for our…read morehouse. Always friendly and respectful. 5 stars

Terrible experience with Hannah. I met with her to go over expectations and hired her to do a deep…read moreclean. The first guest after her cleaning complained about cleanliness. I gave her the benefit of the doubt and chalked it up to a mistake or an overcritical guest. I again talked about our expectations with her. Once that guest checked out, in the Turno app that we use, she marked the job as started at 8am in the morning and finished at 8am-this is before guests even check out. She did this to initiate payment. I noticed that she did not actually start the cleaning until late in the evening. I let her know that she needed to have cleanings completed by 4pm to allow for same day turns and not to prematurely mark the job complete in Turno. She said she understood. The next guest contacted me immediately to share pics of a fridge full of mess and and unloaded dishwasher. After that guest checked out, I asked her if the cleaning had been completed earlier that day (it was later in the evening again). She lied and said it had, but my security camera and door logs showed no one entering. When I brought that up, she said she would go clean later that night. I told her we were done. The guest with the messy fridge also messaged me to let me know about many other cleanliness issues. It appears that Hannah didn't do a deep clean or even a regular, typical clean. I have uploaded screenshots of the guests' feedback along with a screenshot of how she marked the job started and cleaned at 8:21am.

First off, I don't even want to give a star but have to so I can post a review…read more I called Table Rock Restoration when my air conditioner backed up in my basement. I had numerous issues with how they handled that incident; took several days to get estimate, lack of communication, lied, etc. The next week by toilet backed up but I was already committed to them. (I thought I could get these two issues combined with my insurance company.) The second incident - five days later - my toilet and shower backed up it; it was considered gray water so everything had to be torn out. I felt as professionals they should have realized that during the first incident as they were draining the dehumidifier in my downstairs toilet and the basement got wetter because the toilet backed up (as their meter readings would have showed but they mysteriously lost them). I felt since this was their job and specialty that they should have recognized when it got wetter that there was a problem and the second incident would have been avoided. Regardless work had to be done. Since I was out of pocket for the first incident and had a $1500 deductible for the second one I decided to do some of the work myself and they did some. When we got closer to finishing the basement I told them I needed them to do the trimwork as I was new to using a miter saw. They did not include it in the quote and I didn't notice it. My fault! I should not assumed they listened. The main thing is they put my $700 vanity in crooked. My house is older and the walls aren't plumb but instead of calling me (remember there is no trimwork up) they pushed it up to the back wall (which would be hidden with a mirror) and left a huge gap on the side wall. But as I learned today that is my fault. Not only did they do this, but they ruined my sliding glass door security bar, dented my screen door (will have to replace), the master drywaller left holes in the drywall and crap on the floor and in my shower (my guy who tiled charged me extra because he had to clean up) and I was told that I need to order a new piece of countertop to make their mistake look right. Was made an offer for them to come in and fix the drywall but refused. I do NOT want them in my home again. So to fix their mistakes I will have to spend around $150 - $200 of my own money - this is not insurance related. They did not apologize (which is my main thing) nor did they reduce their bill. Will not recommend them again and absolutely won't use them again.

We had work done as a "restoration" by these "professionals". They did a horrible job. The hardwood…read moreflooring has waves in it because the lack of new subfloor plywood. The guest shower wasn't assembled correctly so a simple push on a panel has it separate from the other. The grout in the bathroom tile is chipping away after two months of use. No caulking was applied around bathroom fixtures so any water would seep directly into floor. The fans in bathroom that pull moisture out are directed into the attic so the wet air is collected by the insulation. The list goes on and on. Sometimes a business should stick to what they're good at. i.e. wet vacuuming carpet, cleanup ect. Leave the home remodeling\restoration to the real professionals. We ABSOLUTELY would NOT recommend this company for these services. Period

Not good work. I think I irritated the lead technician by declining all the various add-on…read morechemicals. He was selling and the buddy technician was just in the corner smirking. I don't think he used even any detergent at all after that. And they don't charge by square foot but by "area" and "area" can be as little as the carpet in a short hallway with no obtructions.

They arrived on time. Called first as we requested. We were told right away our living room was…read moreoversized and did try to up sale services which is part of the job. We chose some and didn't others but no hard sell. In fact they demonstrated a knowledge of how each could benefit keeping our carpets clean. Completed in a short time but was a well done job. Carpet looked new when done. Personable and professional definitely will use this company again.

The friendly staff at Chem-Dry made our carpet look new! Thanks Guys! This was the second time we…read morehave used them and they did a great job both times! You will not be disappointed.

From the owner: All Seasons Chem-Dry provides professional carpet cleaning, upholstery cleaning, and leather…read morerenewal for Springfield and the surround areas since 1991. We believe in providing reliable and efficient services for our customers. Our focus is to leave your home drier, healthier and cleaner. We specialize in using a hot carbon extraction process that uses less water than most of our competitors. Contact us today so that we can make your carpets look like new again.

They had very poor communication with us. Seemed like they didn't know what they were doing and…read morewith the name you expected better! They don't even answer their phone after they realize they messed up. Do not use this company!

Tim just finished cleaning my carpets and oh boy what a great job they did. They made my old dirty…read morecarpet look brand new again. I can't say enough about how informative they were about the process of cleaning with oxi fresh.

Great cleaning service. Amazing company! Great customer service and the service provided was top…read morenotch!!!

Anyone needing a family locally owned carpet cleaning service in the 417 area needs to give Steam…read moreMaster a call. Showed up on time and provided a detailed carpet cleaning which made all of our rooms smell super awesome and so clean we almost don't want to ever walk on the floors again...but we will...because having your carpets professionally cleaned doesn't have to cost a fortune. We will be repeat customers for life!

Update 7-5-24, still no refund and no communication given. But I have been blocked on Facebook…read more We wanted our blinds cleaned after our house was renovated. We had some dog smudges in the bottom corners of our cellular shades from them peeking their heads out the window. We were so excited for our house to look and feel refreshed. Cody brought our shades back after construction finished. They were black. (See picture.) Our top rail has a giant scrape across the top. (See picture.) one blind came back with a broken spring. Cody stood by his work, said he would clean them again, and he would contact Bali about the broken spring. And although it was not an ideal solution, he offered to find a paint to match our rail and touch it up. We agreed. Cody was anything but careful with our blinds when he was removing them from our windows. His hands were dirty. He threw them into his van without using blankets. Again, I was nervous but trusted the professional. We got our blinds back May 28, he installed them, again with dirty hands. It didn't take long before we realized our blinds were damaged. Every single blind is scraped and dented. (See pictures.) There are black finger prints on the shades. Cody offered to paint our blind rails but because every blind would be painted, we told him that we didn't feel good about that. He said he would check with Bali about replacing the bottom rails. We have called, we have texted, we have sent his business messages on Facebook. Cody has not called back, he has not texted back, but he responded on messenger saying we would get a refund. $309. He didn't tell us how or when we would get the refund. He also has not followed up on solutions for our damaged blinds. We are still waiting... We are completely disappointed in the service he provided, lack of communication, and are now stuck with damaged and dirty blinds. If we could turn back time, I would have never worried about the minimal dog smudges... I do not recommend 417 Cleaning Connection.l

Cody is the best at cleaning anything, we have him come to are store and clean the furniture and…read morecarpets and he does the best job ever, he is very personable and kind and he treats you with the uttmost respect, would recommend him to anybody