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    Tri-County Veterinary Services

    5.0 (1 review)

    Services - Tri-County Veterinary Services

    Pet physical or wellness exam

    Pet vaccinations

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    10 years ago

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    Thompson Animal Medical Center - Reptile Wellness Exam

    Thompson Animal Medical Center

    (12 reviews)

    Do not take your pets to Thompson Animal Medical Center at 4540 Mormon Coulee Road, La Crosse, WI!…read moreThey are negligent and incredibly unprofessional. I took my dog there in April when she became sick. When I brought her there, they told me that she was in such bad shape, that they couldn't send her home with me. They said they could either keep her overnight for observation or that I could take her to a more expensive veterinary clinic in Madison or the Twin Cities. They said they thought that her CT scans showed an intestinal obstruction. However, the next day, they called and said that she was better, that she didn't have an obstruction. They said they did a second CT scan in the morning and used AI to look at the images to determine if there was anything to be concerned about. I believe should have been done when the did the first set of CT scans, since it could have confirmed immediately that there wasn't an obstruction and that they needed to pay attention to her labs results (these will be mentioned farther down). They told me she just had an upset stomach and that she'd recover. She didn't. She died shortly after they sent her home. I've been requesting her lab results from that visit and I just got them, along with the note that they would not be communicating with me further. As if I was being unreasonable for asking for them. Her test results indicated that she never had an obstruction, but that she actually had a bacterial infection that was causing her liver to fail. Every test result of her liver enzymes indicated this and they ignored them, for some reason. Her bilirubin levels were extremely high, 3 times the normal range, and they did nothing about it! They also lied in the records that they finally gave me. They stated that she was in no visible distress when I brought her in, when she actually was in distress. So much distress, that the vet and vet tech commented on it, since they had met her before and knew she wasn't acting normal. They also stated that her mucous membranes were pink and moist when she was brought in and when she was released, which is another lie. Her white gums were one of the reasons I knew she was sick and brought her to the vet. And this was another thing the vet noticed and commented on. They are unscrupulous, negligent, unprofessional, and liars. They only care about money, they don't give a dam* about your pets or you. If your fur-baby gets sick, take them to VCA Sand Lake Animal Hospital.

    Dr Jake killed my Shih tzu by misdiagnosing her. she had a cancerous tumor in her throat. By the…read moretime I took her to another vet it was too late. they found the tumor with a simple X-ray. Dr Jake never even took an X-ray. Do not trust Dr Jake

    La Crosse Veterinary Clinic

    La Crosse Veterinary Clinic

    (7 reviews)

    Don't listen to the ancient reviews on this site. I've only been going here for 20 years and…read morethey've been nothing but kind and professional. I've brought cats and dogs here and received the appropriate care they needed. I currently have 3 precious Pom babies who get their teeth cleaned and medical care here. They've caught medical issues before they've become serious and provided care that worked. I personally recommend Dr Skime. She's a wonderful vet who I can tell truly cares about her work. If your complaint is about the price, then perhaps you shouldn't be taking on being a pet owner in the first place. Healthcare is expensive, period. Sure, I wish it wasn't so expensive but trust me, they're not taking you for a ride. Vets and their clinics have to work much harder than a hospital or clinics meant for people.

    We initially had a very good and pleasant experience with La Crosse Veterinary Clinic. They were…read morekind and considerate and aided with our dogs "white coat syndrome". However, we had a recent couple of experiences that is making us question whether this is where we should continue bringing our pups for the continuity of their care. We dropped our dog off and paid $500+ for vaccinations, an exam and urine culture at a single visit. After picking up our pup, we received a phone call stating they had administered the WRONG vaccination. (How this was overlooked, is unsettling.) They refunded the money and did not offer the correct vaccination free of charge. I am a doctor so I also work in the medical field and not only is it unacceptable to administer the wrong vaccination but it is even more disheartening that they did not do anything about the inconvenience of having to take off more time from work, to bring my dog in again only to receive a vaccination that she should have received initially. In addition, we brought our other dog in a few days ago and we were never told, even after my husband asked the tech about the results from the urine culture (which he left and realized he never received), that we have a prescription on file due to positive results. We left a second time, only to find out that we have to return again to retrieve the medication that we could have already picked up and could have been administering these past few weeks. Additionally, we will need to take off more time from work to bring her in AGAIN to have the culture retested. Although, I did anticipate the need to re-culture her, the frustrating part is that we could have done this a few days ago when our last dog was there for an appointment. As I mentioned, I work in the medical field and understand mistakes happen, but when a mistake occurs on behalf of the practice (multiple times) and when we are losing significant amounts of money so we can take off work to re-visit the vet, it becomes very upsetting, especially when we feel nothing has been done on their behalf to compensate for the amount of time and expense it will cost us due to their miscommunication and mistakes. If you chose to bring you pet here, you will need to stay on top of everything as this clinic seems to let multiple important issues fall through the cracks.

    Onalaska Animal Hospital

    Onalaska Animal Hospital

    (4 reviews)

    We had the pleasure of Dr. Macon taking care of both our cats for the first time recently. I cannot…read moreexpress what an absolute treasure he is. He was thorough, polite, informative, and had the best demeanor. Thank Dr. Macon for providing exceptional care.

    If you don't want to read the full story below, just know our new client visit was cursory at best…read moreand failed to diagnose our dog's parasitic infections. They seemed unwilling to acknowledge their scope of practice could be enhanced. Disappointing vet visit and worse customer service. We took our new rescue dog here because it's closer to home than our previous vet. When we first called to get an appointment, no one answered in the middle of the week in the middle of the day. I left a message, but got no answer. I called again and we got an appointment set up. When we arrived, the service was very friendly. For a new client appointment, it wasn't very thorough. Dr. Buley did not examine our dogs teeth, paws, rear, or ears, and did not request a stool sample. Our dog moved away as the vet touched her, and she didn't try to examine her more. We left dissatisfied, having paid $150 for a vet to have baby talk with our dog. We then took our dog to another vet, which diagnosed her with two types of parasites, which were successfully treated. I called back here to try to get a refund, because the vet visit was not cheap, and to let them know that their exam was not up to par so others wouldn't have the same experience. Again, I had to leave a message and call back later. After speaking with the front desk people, they said that they would talk with the owner about issuing a refund, which I understood. A week or so goes by, and no call or email from the owner about a refund or discussion about the appointment. I call again, and have to leave a message. When they did call back, they did not acknowledge that the exam should have been more thorough, nor did they seem interested in our concerns about the visit. Very disappointed!!!

    Tri-County Veterinary Services - vet - Updated May 2026

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