Our garage door broke. My car was trapped inside. The door had a sticker on the inside from when it…read morewas installed. The phone was answered by a VERY courteous lady who said she could have someone out in under four hours! She gave me a good idea of the charges if it was what it appeared to be (broken pulley cable). I was thrilled and booked the appointment. A very kind and professional young man called me a bit earlier than expected and said he was on his way. He arrived and was considerate of our home. He diagnosed the problem in under one minute and said it would take him the minimum billable time to fix. He also found a broken hinge and I said to fix it and he lubricated the tracks. He fixed everything flawlessly and even happily answered the questions I had about a replacement door opener. The bill was LESS than expected! This was beyond optimal for an unexpected repair. I could not be happier.

Car stuck in garage due to broken spring at 9:00 am and off to work by 11:30 am. The technician…read morethat arrived was efficient, professional and polite. Great service and I highly recommend Overdoors of Illinois!

I needed service a.s.a.p. for the drive rail of our Chamberlain opener. The bolts were never driven…read moreinto the wall properly, and the entire rail was detaching. Chandler arrived within a couple hours of my call, and anchored the rail to a thick board that provided the proper support for all the bolts. He also adjusted the chain and realigned the opener settings for the door. It's now quieter than ever, seals properly when it closes, the rail is solid and the fix looks professionally done. For the amount of time and work, I felt the cost for labor was reasonable and a good value.

Excellent customer service from Mary who answered the phone as well as numerous questions I had…read more Chandler who came out to service my door! Polite, knowledgeable and prompt service!!!!

After much deliberation, we decided to replace all the windows on the lower level of our house…read more Knowing absolutely nothing about windows, we opened up the yellow pages and called three different business to come out and consult us on our options. Tousignant was the second company we called. They informed us that Denny would come out, take a look at our situation, and quote us on our options. I will go on record to say that I have never met a less pushier sales representative in my experience. He measured, evaluated, and promised us a price in two days. He delivered on that promise and they were not only the least expensive option, they had the best product quality. When installation day came, they sent out a installer who was extremely polite and courteous. Most importantly, he was efficient. In a matter of a day and a half, he had all nine windows installed, sealed, and there was no mess to speak of. The only issue we experienced was that one of the new screens had several slits in it. They promised to fix it and then followed up on that promise. There is a great deal of uncertainty when purchasing windows however Tousignant made it easy and relatively affordable.

On 7/18/2024 A salesman came out to give me an estimate for…read morefence repair or possible complete replacement due to storm damage. The salesman's was rude and had no idea on things he was talking about. He spent more time telling me everything he wasn't going to do for me than actually giving me a quote for the job. I finally told the guy after about 10 minutes of listening to his attitude that his service is not a good fit for me. I have used Tousignant years ago and the service was great then. I have 2 dogs so I am in need of fencing and was ready to pull the trigger on a new fence right away. This guy soured me from using them and lost a sales. Tousignant if you read this review trust me when I say this you will lose many more sales with this guy and his rude attitude.

I will only always utilize Above All Overhead Garage Doors INC I don't even know where to start as…read morefar as why, except everything about the company is excellent and have nothing but praise for from the original phone call, to appt process, their arrival time, workmanship etc. I am so glad Branden was the service technician because he is so polite, knowledgeable, reassuring person, excellent work ethics, and is great employee to represent the company. I have had Branden the past few years respond to the service calls related to this garage door and he always manages to repair it better than ever. I am so happy not to have the opening at the top of the garage door anymore and no gaps anywhere-- sealed from The weather and bugs now! I had accidently backed into a section of my door and he got it back on the track in an emergency situation and sealed up everything and the gaps. Amazing workmanship and an excellent company to do business with!

We recently had this company install an insulated garage door for us. We are very pleased with…read moretheir workmanship and quality of the door and mechanical parts. Brandon was very informative about the door and explained everything we needed to know before he left. We got a quote and the work was completed within two weeks. We highly recommend this company and would use them again if the need should arise. Paul and Suzanne Clemens

I called in the morning because my garage door would not open. Service men came within 2 hours and…read morediagnosed the problem and fixed it immediately. Great service. Highly recommend them!

Rude. Condescending employee (could have been owner he looked old enough) Had to re-service garage…read moredoor opening from service call three weeks ago. Outside key pad would accept code. Was told I need a new keypad-Mine was not compatible to garage door opener!! But it has worked for over 10 years!!! Finally he TAUGHT me how to reprogram it. He also demanded to re-lube the door after we told him it was done three weeks ago by Door Master. " Well I am doing it again" Please note the satisfaction guarantee stamped on the invoice : Customer please note: any unsatisfactory work must be reported to this office within 24 hours or job will be considered acceptable. $95.00 added to the $200.00 three weeks ago. Lesson Learned

I'd like to commend Howard the owner and Bill the excellent installer, on a terrific job of…read moreinstalling new windows on my home. From day 1, Howard made the decision of me choosing of them to do my windows. His pricing and his knowledge of removing those old 1950 windows was excellent. Bill came in and was professional and definitely knew what to do removing and installing the new windows. The new windows are great. If your looking for new windows or doors I'd recommend them to everyone!! Thanks Howard and Bill for a job well done!

Howard was very knowledgeable and Bill installed the doors like a true professional. Very good and…read morewill use again.

I called many fence companies serving the southwest suburbs, and by far Oak Ridge was the best in…read morecustomer service. Someone always answers the phone. Kathy in the office always got back to me with answers too. Julie, the owner, even came out to answer all my questions and explain the process. Wow, that woman has an eye for detail (and the patience of a saint). We ran into a problem on the neighbor's yard (shed in way), but no doubt I would have faith in moving forward with Oak Ridge once that is resolved by my neighbor. They were transparent, reliable, and kind and I will continue to recommend them.

I used this company last year to repair a gate at my place of business and dealt with a kind and…read moreprofessional gentleman who got the job done nicely. A new issue arose at my business this year so I called Oak Ridge Fence & Gate to see if they could assist because I was happy with their work that was done last year. When I called this time, I got Julie on the phone and she requested that we send her photos of the damage via text to which we did as she had requested. My assistant had a conversation with Julie and Julie told her that someone would be out at my business later that day or the following day to look at it in person and give us a quote for repairs. No one ever showed up. No one ever called and Julie never even confirmed she received the texted pictures. So since we heard nothing, we called Julie to follow up and to confirm whether or not she received the text/pictures. She was rambling on about the company moving locations or something like and that they would break more boards trying to repair the job and she eventually declined our job in a very unprofessional way, in our opinion. It sounded more like she had no clue on how to properly fix our problem. We feel in the very least Julie or a representative from Oak Ridge Fence & Gate could have acknowledged us or responded to the text we sent her per her request. We got nothing. No calls, no response, no one showed up. We found this to be highly unprofessional and we don't want to work with a company or a team who lacks communication skills.

Great company! My sister has used them twice. I called yesterday because our garage door broke…read more They came later that same day! Bob was friendly, knowledgeable, professional, efficient. Very reasonably priced! I highly recommend!!!

THIS is the company to call if your garage door goes wonky. I called Bob at 09:00 the morning one…read moreof my garage door springs broke. He was on site and repairs were underway at 10:30. It's now 11:30 and my garage door is fixed and functioning normally. Moreover, Bob did the work for a fraction of what the big local companies quoted. All told, I couldn't be happier with Avail-A-Door. By the metrics of response time, expertise, personability, and pricing, Bob and his company are tops. If I could give more than five stars, I would.