Our service was beyond exceptional! Dr. H. Shawn Miller made fast and life saving decisions. We are…read moregrateful for his training and quick and educated decisions which ultimately saved my husband's life. The staff at the clinic are friendly, knowledgeable and very caring of their patients. They are professional with a comforting bedside manner. The clinic is not only clean and well organized it is up-to-date with a surprising amount of equipment and capabilities. Anyone who makes a decision to seek services here are making a wise decision.

I went because I was having chest pains. Doctor and nurse was nice. However they gave me aspirin,…read moresaid they couldn't find anything wrong and billed my insurance for 13k. I was only there about an hour. My portion of the bill is $900. Many items on the bill are duplicates. And $2400 for something regarding Covid screening??? Unbelievable.

Incredible service. Very speedy as well. Everyone was very kind and understanding and helped, I…read morereally appreciated that everyone seems to really care for the patients. I didn't feel judged or like a burden like some places I have been to. I went in for what I thought was a sinus infection and they actually listened and ran tests and helped me get treatment. They then prescribed me with medications to help. I've never been to a more patient, empathetic urgent care. I highly recommend if anyone is needing the immediate care. Their hours are also amazing as I find it pretty difficult to find good places open past 5pm as well as open every single day, even the weekends. So that's a really nice perk as well.

Great service, quick scheduling online, once arrived and check in through the app I was to go into…read morethe urgent care. Staff members at the front desk were very quick to complete their part of check in and I was moved into a room where the MA took vitals ran test, very thorough with letting me know how long the test could take for results and when the Dr/np would be in. NP came in right before test results and she was great as well. I really appreciate their time especially since I was feeling really sick. I highly recommend!!

My husband had a lump on his throat that was very concerning. Dennis and Dr. Hall went over &…read morebeyond to assist him far beyond the one urgent care visit. He needed a specialized biopsy & when his ENT and our primary care doctor failed to find a hospital that could do this type of FNA biopsy, Dr. Hall did. He followed through with contacting us for 2 weeks until the procedure was finally scheduled and done. Staff was patient with all of our phone calls & treated him with the utmost care!! Highly recommend this facility!

Exceptional overall experience with Oakridge Urgent Care appointment to treat my cough, sore…read morethroat, ear & sinus congestion and pressure. Clean, safe and inviting environment & facilities. Everyone was very polite, professional, courteous, and easy to work with. Easy online appointment with short wait time. Dr / P.A. / APN Christina Tolar was very good at listening, explaining and answering any questions I might have, and very knowledgeable in her medical specialty field. It's very obvious she & Oakrlodge Urgent Care staff / team truly care about the well being of their patients. She had great bedside manner. Thanks to the exceptional treatment & service I received from P/A Tolar and Staff / Team, I will definitely recommend to family, friends, business colleagues & associates. Sincerely, Jon G.

Very nice, greeted me at the door and immediately escorted me to a room. In and out in less than 30…read moreminutes. Super clean office too. I was impressed with the care and customer service.

Super fast and nice people! I have come here multiple times and have been happy with my experience…read moreeach time.

This place is amazing, our whole family has gone for random X-rays and stitches over the years, and…read morewe have a 10/10 experience every time. I'm a nurse at Harris and have recommended it to so many coworkers - staff is warm, friendly, and everyone we've interacted with has incredible bedside manner. Doctors have all been very relaxed, knowledgeable and compassionate, and the front desk lady makes you feel like an old friend. Pricing is super reasonable and straightforward, it's been cheaper and MUCH better quality than Breeze down the street. We are always out in 20-30 minutes from when we walk in the door, and we've left feeling taken care of and listened to. I make fun of my husband because he is low key hyped to go any time there's a reason to.

I was rear ended the other day and my lower back was hurting so, I decided to get myself checked…read moreout. I decided to come here because, it was conveniently located and the reviews were good. I walked in and there was no wait in the Lobby The Receptionist was so helpful to me when I filled out the forms. The Doctor was female and she was very nice, informative and understanding. I received an extensive exam and exray. There was nothing wrong with me just a few sprains but, the pain will run it's course. So, Thankful for their honesty and thankful that the Lord watches over me.I give all glory to God.

I really need the owner of this establishment to contact me ASAP. I need to place a complaint on…read moreDr. Hughes. I was prescribed Armodafinal by Dr. Hanby and she has been nothing but amazing. But due to the cost of the medication I had to go a week without it. I surfer from severe sleep issues. Just in the week I have not had my medicine I have been falling asleep at work, which could cost me my job. I came in today, only to get turned around because Dr. Hughes refuses to prescribe this medicine. This costed me a whole day of work, which I can't miss another day for weeks now to see Dr. Hanby. I asked if there was anything else he could do to help and was denied even that. Even if I couldn't get the medication I could have at least gotten some kind of help, instead of being completely turned away. This was completely unprofessional behavior and I want to know what the owner is going to do to rectify this situation.

I have come to this clinic for 20 years. Docs are good. They take a common sense approach to…read morehealthcare, like suggesting good diet and probiotics and so on. That said, sometimes I swear they forget you're in a room waiting. I can hear the other rooms, they're empty. I can hear staff chatting and passing g the time. This is a small clinic and I was one of 3 patients in the entire building. Been here 90 minutes now with nobody checking in on me, I need a basic antibiotic and I'll be on my way. I thought about just doing teledoc, I have insurance. They do not accept insurance here. The only reason I come here is that it's usually fairly quick and easy care. This experience may be the reason that I won't come back. The entire clinic is pin drop quiet and I'm in here watching movies waiting for service.

Had an open MRI that lasted 45 minutes. They started my imaging right on time and they were…read morefriendly, nice and made me feel secure when I had a mini panic attack because of a tight contraption that had to go over my face. They taught me how to remove it and let me practice getting it off. Once I knew I could take it off myself, the panicky feeling subsided. They also sent me a very easy to read report of my results. Will definitely choose them again.

Their scheduling was horrific. Excellent tone and tenor.....but incompetent…read more First off, the earliest date they could get me in was in 2 weeks. With the ortho follow up a full week later, it would be 3 weeks until I could learn if I needed surgery. All the while burning sick leave and vacation at work. So I called scheduling and tried to find an earlier date. The scheduler said they had a spot in Ft Worth today at 2:15. It was now 9:30 am, that office is at least a 2 hour drive, I said heck yeah sign me up! The scheduler said they would send me a text with the address and confirmation. I left just before noon....not wanting to be late and waste their time. BUT, i had not received the text. So I called the number while I was on my way 817-289-2002. Spoke to another very nice person. I let her know I had not received the confirmation text like they said I would, so I wanted to call and confirm the appointment and location....after all it was a 2 hour drive...... The scheduler was perplexed why I did not get the text but... joyously confirmed my appointment was good to go! She also let me know my part to pay was also $222. I said ok and kept driving. I arrived at 2:00 for the 2:15 appointment. Again, not wanting to waste anyone's time. I go into the office and let the clerk know Im there for my 2:15 appointment. I could tell she wasn't finding anything, so I added, its really at 2:30 but I came in early for the paperwork. The clerk said 'sir your appointment isn't for today because we have nobody here who can do it .' You had an appointment for the 27th and then the 21st, but it is not today. They know we don't have anyone here on Fridays to do the GAD.... She then says 'Are you sure you called the right place?' I showed her the number I called, and she looked perplexed....and said well thats our scheduling number.. I call the scheduler while Im standing there at the window. She once again confirms my appointment is for today..... but needs to check on things and puts me on hold. The phone rings right inside the window to the girls I was talking to...... Lots of Umhmmm, Umhmm....Uhmmm. Then girl number 2 says Did you call our scheduler.....I said yes Im on hold with here now......She then says OH she just called and asked us to reschedule you....... Can you come back monday????? What in the shit show is going on at this place? Talk about amateur hour. Nevermind I will have been driving 4-5 hours (Friday afternoon traffic leaving ft worth yay) I'm going elsewhere.......You guys can have it.

Dr R, her NPs, and nurses are fantastic. Her office runs like a well-oiled machine: on time,…read moreorganized, and always great at explaining what's going on with my health in plain English. The Dr and her NP's prescriptions have been spot-on every time -- effective, helpful, and with little to no side effects. Also worth mentioning: they've helped me in a couple of mini-emergencies, including after hours and even on a weekend. Also, and I can't believe I'm typing this... had to get my prostate checked on my last visit and it was honestly the smoothest and most surprisingly pleasant prostate exam I've ever had. Professional, respectful, and somehow even a bit fun. Didn't know that was possible. Lol.

Today I finally got smart and changed my primary physician from Dr. Lisa Buell. Despite going to…read morethis office for years, I have only seen this doctor once. The one encounter she was rude and rushed the visit. I always see Andrea, the NP, which was fine until they recently began messing up my prescriptions. She refused to refill medications that she prescribed and failed to pull records within the network. Every time I needed anything, there was always an issue. The office needs a whole makeover. Hoping my new doctor will be amazing. Don't go here unless you want to have long waits, lost prescriptions, and refusals for refills. I really don't know why I didn't change sooner.