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    Tri-BCI

    1.0 (1 review)
    Closed 9:00 am - 5:00 pm

    Services - Tri-BCI

    Appliance installation

    Appliance repair

    Tri-BCI Photos

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    3 years ago

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    Tri-Supply - Conroe - Beautiful claw-foot tub and a huge selection of bathroom fixtures available at Tri-Supply.

    Tri-Supply - Conroe

    (19 reviews)

    $$

    Great support after the sale ! Salesman Charles is the main…read morereason we keep coming back. Tri Supply- if your reading this GIVE Charles are raise!

    At the start of a major master bath remodeling, we were sent to Tri Supply in Conroe to pick out…read morebathroom fixtures by our contractor. While the showroom was fantastic and they had lots of choices, the problems we had that our sales rep caused were not handled well. We picked out everything with the Tri Supply sales rep and left. The sales rep emailed us and our contractor the pricing and we had her go ahead and order the majority of the plumbing items, over $3,000 worth. The project progressed and after most of the plumbing and all of the tile work had been finished, the plumber noticed that the parts that we had asked the sales rep to order were not the correct ones and would not work. When we questioned the rep, she said that she remembered what we told her we wanted and she did not know why she had ordered something different! After lots of discussion with the rep, she ordered a new part that would resolve the problem (not what we had originally wanted because that would have required tearing the whole shower out instead of a 4x4 section). She never offered to expedite that part and finally after waiting a week the part came in. In the meantime, the tile installer had to come and tear out the tile that had just been installed. The new part was installed and now the plumber and tile installer are redoing it. The cost for the plumber and tile installer to come back and redo the problem caused by the sales rep should have been covered by Tri Supply, not divided between the homeowner and the contractor. I would never recommend Tri Supply, they obviously don't stand behind their purchases.

    Tri-BCI - homeappliancerepair - Updated May 2026

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