It's so great that Brenham now has a legit shoe store in Rack Room Shoes, but beyond that it has a…read moreFoot Whisperer in assistant manager Steven! It's clear that he knows feet as well as he knows shoes. Steven was wonderful in working with my nearly 90-year-old mother whose feet are challenging to fit -- they're small but wide, and one is about a half-size larger than the other. Steven showered my mom with patience, kindness and care while dispensing his exceptionally good advice and finding good shoes for her to try on. He even applied heel grips for her until she felt comfortable with the fit and directed her away from socks he thought wouldn't be good for her. She put on the socks he chose as soon as she got home and loved them instantly! I thought service like Steven's went out in the '60s but you can find it here.

From the owner: Rack Room Shoes has been the trusted footwear retailer of choice for more than 95 years by…read moreconsistently offering quality shoes for men, women and children at value prices. With a wide variety of nationally recognized brands and an assortment of exclusive brands in athletic, comfort, dress and casual, every member of the family will find the shoes they love at the value they need.

I don't what has happened to Academy as a company but they are not the same after they sold out…read more This store as far as merchandising is one of the worst. But in general the company as a whole has changed and not in a good way. Most of the items that used to frequent the shelf space is now online. Magellan used to have a good collection in house.....not anymore !

Went to pickup an online order when I walked in I went straight to the registers because there's no…read moresign that shows pick up here. A employee (Michaela) at another register looked at me and made a rude comment I'm going to stop checking them out if they don't walk around. I asked the employee (Carolina) at the register I was at, " Are you still going to check me out since I didn't walk all the way around? I didn't see a sign". She said I guess so because your already here. When you walk in there's a big opening to the registers and no visible sign saying walk around to other side to check out or any pick-up here signs.The rudeness is not necessary.

Such a cute place with a wide variety of anything western you'll ever need! Definitely a mom and…read morepop shop everyone was super friendly, helpful and so nice!

Today June 5,2025 Thursday at 520pm we came into ur store. We are from Adairsville Georgia headed…read moreto San Antonio for a party and I needed 3 matching shirts two adults and one kid. Ur two saleswomen went above n beyond and found the color we were searching for and the sizes. I was happy we decided to stop and search. They were very helpful and professional and I truly appreciate the help. Thanks again and happy anniversary and we will definitely stop again when we come back through again. Hope u have 60 more plus years. Katrina flores

If I could give this place 0 stars, I absolutely would. This place is extremely racist. They messed…read moreup my brothers order for shoes and gave him the run around. After messing up his order they did not apologize nor fix the issue. And to top it all off, they then WRONGLY accused my brother of something he didn't do just because of the color of his skin. Shady looks were exchanged between the co-workers and my family and I felt very uncomfortable. I recommend everyone to go to the Famous Footwear located in Katy Mills Mall instead. They have great customer service and they are very helpful. These people are racist and rude. Do not shop here.

Went in to just grab a pair of tennis shoes for the gym due to the fact I left mine at home. It was…read morecloser to stop here on the way to the gym than to go home. Plus I had my $5 off for my birthday & their BOGO sale on clearance was going on. (I can always find something I like in their clearance). Ciara approached me & let me know about the sale as well as the BOGO sale on their socks. She introduced herself & gave me the name of her coworker as well. I came for just one pair of shoes & ended up grabbing 4! Gabby (the other lady working) checked me out and she also informed me of the BOGO on socks and showed which ones she recommended and why and told me what others ladies have purchased & raved about. Needless to say I got one of each pair she pointed out. Each step of the way Gabby explained how she was ringing it up and right before I swiped my card she reminded me she didn't scan my member card or my $5 birthday coupon!! (Good looking out). We also had small discussion about the gym the whole reason for me being there in the first place! End of story I came in the store for one pair of shoes & left with more goodies than expected. Gabby even gave me a $10 off coupon for their BOGO sale that starts 7/26 (right before my birthday) and on my receipt she showed me where I have yet another $5 off my next purchase! These ladies provided the kind of customer service I expect when I go anywhere!! So kuddos to you ladies!! I hope you see this review & also your supervisors so they can give you all the praise you deserve! You all make a great team! Hopefully when I come back to shop some more you two lovely ladies will be working! With those attitudes you'll go far in life! Keep up the good work! It doesn't go un notice from a customer like me! Now give them a raise! Lol.

Worst example of customer service! Stay far far far away from this location…read more I shop at hibbett sports all over but this store consistently disappoints me. The store manager really needs to change her attitude and actually care for their customers. Michelle (if memory serves me correct) brought me a pair of shoes and then walked away. She never once asked if they worked for me, she didn't show me clearance shoes or deals they had going on. Neither did any of the other staff members, it was as if the customers were a nuisance to them. This store needs a complete overhaul and I hope corporate reads this. I would drive down to La Grange, Sealy or whichever is the closest location. At least at those locations they care about customers and make you feel appreciated.

Really horrible rap music blasting. I said something under my breath to my daughter about it ("I…read morewish this music would stop") and the guy checking us out overheard. He proceeded to rap out loud along with the song (apparently just to be a jerk). Then he goes "sorry about the music!" And laughs as we left. It was so immature and unnecessary. I never acknowledged his behavior or engaged with him bc I didn't want to be a Karen. I just left and won't be back.

Nothing gives me more satisfaction than to know all my donations are for a Good Cause, helping the…read morecommunity and those in need. I've been donating bags of clothes off and on over the past 2 years when visiting my bestie in Brenham, and now that I have finally moved here will go through my clothes, shoes and useful things and gladly bring them to the Hospice Brenham Boutique. They actually have a nice selection of things, it's worth it to stop by and check it out.

I've been to this shop several times over the past six months. They have a nice selection of used…read morewomen's clothing, shoes, and accessories. The clothes are in good condition though some wear is expected considering this is used clothing. The women who work here all very friendly but they give you your space. Today I purchased a Max Studio cashmere cardigan for $10. In July I purchased a Coach purse for $25. The purse is in great condition considering it is an older bag. I'll be taking it to the Galleria store for a cleaning but otherwise it is in great shape. The sweater I bought today had slight pilling but that can be cleaned up. I mean, a cashmere sweater for $10???

We came in looking for the impossible... Sneakers AND dress shoes for my bf. We left with both and…read morethen some thanks to the excellent customer service we received from Nicole and Ashley. They checked in on us and numerous customers as we were looking through the great selection. They greeted us upon entering the store and told us about the bargains for the day. No matter how many times we asked for help reaching boxes on the upper shelves Nicole never complained, but happily brought over the ladder to assist us. We have never experienced this great of customer service at this location. When we came back today, it was a different crew working. They weren't unfriendly but definitely not the same level of service - we weren't greeted nor did they check in to see how a new shoe hunt was going. We will be back for sure!

From the owner: Rack Room Shoes has been the trusted footwear retailer of choice for more than 95 years by…read moreconsistently offering quality shoes for men, women and children at value prices. With a wide variety of nationally recognized brands and an assortment of exclusive brands in athletic, comfort, dress and casual, every member of the family will find the shoes they love at the value they need.

Been coming here for years. This store has always given me good customer service. I plan on buying…read moremore shoes from this location. You'll always get good deals.

From the owner: Famous Footwear is your place for athletic, casual and dress shoes for the whole family from…read morehundreds of name brands. It's a one-stop-shop for women, men and kids for brands like Nike, Converse, Vans, Sperry, Madden Girl, Skechers, ASICS, New Balance and more!With more than 1,000 stores nationwide and even more selection online, Famous Footwear is a leading family footwear destination for the famous brands you know and love. Check out the Famous Footwear website to pre-shop your local store's assortment, browse web only styles and find more than what you'll see in stores.Join Famous Footwear Rewards and earn points with every purchase, get exclusive coupons, get free shipping: both online and to-store. Find your next pair of shoes today!

If I could give 0 star I would.. I purchased a boot on December 3, 2022. I wore the boot the next…read moreday for my birthday to church December 4, 2022 and when I got home the bottom of the heel was missing. On December 5, 2022 I went back to the store in Killeen Mall to exchange the boot. I didn't want any money back just an exchange. I was told once the item leave the store they can't take it back because it can't be put back out for purchase.. Meanwhile there was another customer there who purchased a purse and the purse wouldn't open she was told the same thing.. I wouldn't recommend purchasing anything from this company. They sell defective products and refuse to make things right.. I will never ever shop there again and I suggest if you want good product for your hard earned money..DO NOT SHOP AT THIS COMPANY..YOU WILL REGRET THAT YOU DID..

To the two Hispanic girls in the front no one wants to walk up while y'all are watching tiktoks &…read moreget treated like I was "bothering" y'all honestly y'all lame asf working at Shoe Carnival...anyways thanks for the Docs. Btw y'all sud-mid

If you want an excellent discount shoe store, this place is a Shoe in…read more Excellent selection of variety here at a discount shoe shopping store that we both swear by. Of course they didn't always have what we want but we're very picky. Generally speaking it's a great place to have around.

Nice atmosphere, deals over the microphone and you can spin the wheel if instructed. A decent…read moreselection of styles for the entire family. The employees are nice and helpful.