We were told 10 minutes, bought the ticket and then outside were told it was an hour. Meanwhile…read moreother cab companies are cruisng through.

Avoid at all costs. Call an Uber. I stood in line for 20 minutes and only on taxi showed up with…read more100 people waiting.

DO NOT EVER BOOK THROUGH THIS COMPANY OR LOCATION. We had a 4 Hour Drive to las grutas (and if you…read moreknow, the hotels there are first come first serve so you cannot reserve the rooms ahead of time online therefore you need to get there ASAP) and the car they provided us with broke down within one hour of our road trip.. that pushed us back for a long time which is uncalled for when u have a sensitive timeframe and need to be at a specific location on time. So I guess here in Mexico they give you half of a tank when you first get the car so you only need to return it back with half the tank filled. Since we were going on a road trip we were like sure let's fill up our tank all the way before we head out. We did so and of course within the next hour our car breaks down. When they finally came we told them that we had filled the car up so if possible can they provide us with a car that has a full tank when they come. They came and the tank wasn't all the way filled up but it was almost so we were OK with it. So after the next few days we completed our trip and it was time for us to return the car and of course we're going to return the car halfway full because that is how we initially received it. They decided to try charge us because we did not fully fill it up all the way. How is that right when you guys gave us a half tank and then also gave us a car that broke down on us? We didn't even create a hassle for that or ask for a refund or any type of compensation when we could've! Not to mention they also stalled us for so long knowing we had a flight to catch in order for us to pay them the gas charge. Don't ever broke through this company, it will give you stress and more of a headache than anything

The car rental companies at Cancun airport are all scam operations. I recently had a mid size car…read morereservation with Europcar for 7 days for US$63.02. On arrival at terminal 3, their shuttle took us to their airport site for pick up of the rental car. They first required a deposit of $7,000. After objecting, they reduced it to $3,000. On more objections they brought down the deposit to $450 provided I take out complete insurance cover. I ended up signing up for $417 plus a hold of $450 on my card. It was a hold up situation because we had 8 heavy bags with us and no easy means of moving. I found out later that other friends who had taken cars experienced the exact same forced situation with other rental companies including AVIS. Dont understand why the Mexican Tourism Board tolerates this situation.

We wanted to see how the people of Mexico live, eat, travel; not how tourist travel. Well...we…read morefound out with the bus! It was crowded but it was clean and efficient. People were pleasant, patient and the buses were top notice Volvos! They run right on time too! We had some confusion when our bus was to leave and as a consequence we had a 2 hour wait but then lots of people had wait! The seats were big and comfortable, had a movie going for trip too!

Esta es una gran estación de autobuses que está limpia en general, tiene muchos asientos y muchas…read moreopciones de comida y bebida. This is a large bus station that is overall clean, has lots of seating, and lots of food and drink options.