Do Not Purchase Fine Jewelry Here - Serious Quality Issues & No Accountability…read more My family has been loyal customers of Park Place Jewelers for over 10 years, which makes this experience even more disappointing. My fiancé purchased my custom engagement ring here and proposed while we were overseas in Portugal. The very next day, I noticed the diamond was visibly loose and wiggling. Since this was my first diamond ring, I didn't fully understand how serious that was at the time and continued wearing it for the rest of the trip--but I was stressed about it the entire time. When I returned to the U.S., I had a local jeweler in PA inspect it. They showed me close-up images confirming the prongs were barely holding the diamond in place and told me the diamond could have fallen out at any moment. I later brought the ring back to Park Place Jewelers in Maryland, and they "fixed" it by re-tightening the prongs. It felt secure in-store, so I trusted it was resolved. However, just hours later--while driving back home to Pennsylvania--the diamond was loose again. During this process, they repeatedly implied the issue may have been caused by me snagging the ring on something. However, my local jeweler confirmed the entire setting was improperly built and not fitted to the actual shape of the diamond--meaning this was a workmanship issue, not wear and tear. The close-up photos clearly show visible gaps between multiple prongs and the diamond at several corners, indicating the stone was never properly secured. I then sought another opinion locally and was told the entire setting needed to be replaced, costing around $1,000. I gave Park Place Jewelers the opportunity to make this right, either through partial reimbursement or covering the repair locally, but they refused and insisted I send the ring back to their manufacturer. At this point, I had completely lost trust. This should have been done correctly the first time--especially for a custom engagement ring costing thousands. They had two chances to fix it, and both failed. We ultimately had to spend an additional $1,000 out of pocket to properly fix the ring elsewhere. This was supposed to be a meaningful and exciting purchase, and instead it turned into a stressful and frustrating experience that is still upsetting to think about. I would strongly caution anyone considering purchasing fine jewelry from Park Place Jewelers. Trust and quality are critical for something as important as an engagement ring, and unfortunately, this experience fell far short. My family and I will not be returning.

Absolutely incredible customer service. Went above and beyond to secure an undamaged watch that…read morewas incredibly difficult for me to find. The communication was stellar and the watch arrived in perfect condition! Thank you so much for your help!

Micheal is a true craftsman. He designed an emerald ring for me. It was even more beautiful than…read moreI had envisioned. Over the years, I have bought many beautiful pieces from Anna and Micheal. In addition, he has repaired several pieces of my jewelry that were perfectly done. His prices are fair and often lower than others. I recommend all of family and friends to OC Jewelers.

I needed to have my 51 year-old wedding ring resized. They did a BEAUTIFUL job, including cleaning…read moreand polishing. They even came in $30 under the estimate! They also had it ready a week ahead of time!

Disappointing interaction at this business today. Woman I…read morewas dealing with was dismissive, evasive, & rude. Common curtesy, normal eye contact or a decent attitude would have greatly improved the experience. Ugh!

Good, honest people. My son uses them frequently for jewelry, gold and silver transactions, coins ,…read moreand great repairs.

My boyfriend and I were visiting Rehoboth Beach for vacation when we stumbled into Harry K's. While…read moreI had already given him some ideas for ring choices, I couldn't help but take a peek at all of the shiny goodness. Our salesman Jim was super helpful and gave us time and space to look at some settings. During this time my boyfriend was able to remind me that none of what I was looking at matched what I had told him previously. I honestly didn't expect to find a setting that I absolutely loved right there on the boardwalk, but nothing that I had seen so far even compared. We took time to talk it over during dinner and never felt the least bit pressured to return. However, we did return and this time sat down with Harry himself. He was so helpful and fun to speak with. He taught us so much about diamonds and how he creates his pieces. It really was an overall memorable experience. We left with the most gorgeous engagement ring less than 24 hours later. My boyfriend even said given his many experiences in the past few weeks with jewelers, this was by far his best. We highly recommend Harry K's to anyone looking for a genuine, passionate, and knowledgeable jeweler. We know we'll be back as we've already talked about purchasing our wedding bands from him. THANKS HARRY!!!!! Sincerely, Lindsay from Puna and Cory

Do as you say,if you say something to a customer. Some owners take advantage of customers. They are…read moreusing the price of gold as the reason, not that it doesn't have an impact. However, it's also used to raise prices. Harry disappointed me! It all started a couple of months ago, when I complained about being overcharged for setting one stone in a ring for my one daughter. I was in the jewelry business for many years and know the pricing. My example is simple, when I asked about a price for a rhodium job. The original price was $65.00 from the manager.Then I was told it would be $90.00. When I received a call the job was finished and went to pick it up, it was $95.00. Harry told me 2 days before that it would be $60 something because I was a regular customer. When I questioned it and told them about what Harry said, I find out that was only if I spent over $700.00 on my next repair. They will never see me again. I will save all my jewelry work for when I go back home to Pennsylvania! My recommendation to all who moved to this area, is shop around and get the price in writing!

Once again blow away! Our wedding bands look amazing!! We are thrilled!! Alan also once again was…read moreamazing!! We will be back soon!!

I'm not a fan of traditional mall style jewelry experiences. From the moment we stepped in on…read moreChristmas Eve, I felt extremely welcomed. Kathy and Savannah were so sweet and kind. Legitimately from start to finish, their smile and kindness made me want to be a customer for life. At no point did they make us feel like we weren't spending enough. They took a ton of time and let my wife try on numerous pieces. They were often advocating for the slightly cheaper pieces over the more costly items. The entire experience was A+ and full of class. My wife's family is from here, so I may only stop by in the winter, but if I were a local, this would be my go to stop.

Walked in with an item that needed repair and was immediately helped. The item was repaired within…read moreminutes and saved me a lot of repair costs and trouble! Great service and quality work!

Nice jewelry store. Does repair work also. Plenty to choose from. Good place to get a watch…read morebattery replaced.