Review Title: A disappointing display of arrogance and poor customer service…read more I've used Adler Irrigation for several years and had generally been satisfied with their work -- until recently. When I reached out for a paid service visit, they abruptly refused to help, citing a "policy" I had never been told about. What followed was one of the most dismissive and unprofessional customer interactions I've ever experienced. The confusion began because the irrigation map Adler provided was misleading, which directly caused me to believe a zone was still malfunctioning. Instead of listening, confirming the facts, or returning my call, they terminated service altogether -- using policy as a shield for their own error. What could have been solved in a five-minute conversation turned into a complete breakdown of professionalism. The tone of their response was arrogant, condescending, and entirely devoid of the respect a paying customer deserves. Businesses reveal their true character when something goes wrong. Adler Irrigation chose defensiveness over accountability -- and that says everything you need to know.

They overcharge for service calls and inflate their invoices. Electricians and Plumbers charge…read moreless. Make sure you shop around before giving them your business. I needed a sprinkler system simply "unlocked." They were in the area and they charged $150.00. Extremely excessive. And the attitude I received after noting this was unacceptable.

they arrived with all the equipment were prepared and did a great job in protecting home while…read moreremoving big tree and replacing with a healthy palm. definitely know their stuff. James was careful and thorough and went out of way to do some extras

Fall from grace.....Unfortunately, I have to update my review of this company to reflect my most…read morerecent interaction. After my first experience, I didn't hesitate to reach back out to James again when I needed work done EXCEPT this time James didn't finish the job, left the property a mess, and is now unreachable. May 15th: I had to leave the job site early but before leaving James approached me to pay for the job in full via Square so he could build credit with the company for loans. I had no issue paying him as he had completed the last job without issue. James also asked if I could have my neighbors pay via square which I said I would help with, if needed as they are not tech savvy. We discussed another job for him before I left that day. James assured me he would be removing the shefflera and oak and hauling it away before the day's end as they were also simultaneously working on my neighbor's property as well (jobs I got for him). May 17th: James comes by the next potential job site I was offering him. I gave him a few cold Cokes and allowed him to go through the shed and take items that him/his company could use. Shortly after the appraisal I started to receive complaints about the pond (my initial job) not being completed. May 19th: James reached out to see about moving forward with the next job however he hadn't finished the original job. He mentioned spotting a 2-3ft baby gator. May 20th: I returned to the property and the oak was still there in large sections. I had to locate James up the road on job site number 4 to ask when he would be finishing my property which was started on the first day (May 15th) and to let him know that shoes, socks, and my neighbor's shovel, which they borrowed for the job was at the house. I informed him of the empty Gatorade, styrofoam cups, and water bottles strewn about the yard that I had to pick up. James and his worker started arguing over it. Jame's worker told me I've been nothing but kind to them (buying them cold drinks, lunch, and tipping them on past jobs) and he will see to it that my property is finished before days end. I told them if they are reluctant because of the baby alligator I would stand in the water (only a few feet deep) and guard the men while they work. He said it wasn't necessary. Trusting his word I left. My neighbors later called and let me know they didn't touch my yard. James told me via text that he would be there on Friday (May 22nd) May 22nd: I show up early to unlock the gates head to an apt then come back to wait. By 1pm no James. I text him and his reply "I'm gunna be honest with you I'm exhausted, we need the day off, we'll be there tomorrow between 12-2" followed by "I will return". If he knew he wasn't coming a text earlier would have been polite so I didn't sit waiting on someone who isn't knowingly showing up. I informed the tenant of James's coming on Saturday so he could make arrangements with his vehicle as they would need the driveway, lock up, and head home. Saturday May 23rd I head to the property, unlock the gates, wait, wait, and wait.....dejavu... No James. After 2pm I sent him a message except this time there was no reply. I have since tried to call and text James multiple times to no avail. He is intentionally dodging my calls/texts as he replied to other texts for new work which lets me know he has little to no intent on finishing the job and likely blocked me altogether as my messages are no longer showing delivered. If I do not hear back by next week I will have someone finish the job he walked away from as I have many people depending on me for the completion of the project. James has not only inconvenienced me with his no-shows but also let my tenant and neighbors down who are depending on the completion of this work. I will no longer use and/or refer to James as I will likely have to prepare for legal action for breach of contract. Be careful if using this company as James has no integrity and will take your payment in full and walk away without guilt or remorse. Shady con artist. James lost a loyal customer.

Called into the office and was greeted with amazing customer service. Adrienne was able to book me…read morea consultation with Ryan 1 and even sent me a reminder email the day before my meeting with Ryan, very helpful! Ryan walked me through everything in the plan and answered any questions I had. The whole process was easy and stress free because of the help of everyone at Tropical Gardens Landscape. They will definitely be doing any future jobs of ours and also our friends and family. They really went above and beyond and it really shows. A big thanks to everyone at Tropical Gardens Landscape!

These guys seemed OK in the beginning and then proceeded to burn our Zoysia lawn to a crispy black…read morelawn with fertilizer. This was August 23. Other landscape experts who came by to assess the damage ask if we had a fire it was so black. Tropical Gardens insisted on doing the fertilization as part of their "Full Service". They clearly did not know what they were doing. After complaining they decided to drop us and said we were too demanding because we wanted a green lawn in the summer. They left us with $5000 worth of damage and made no offer to repair. Go figure! And we paid a lot of money for these so called experts!!!

I am very happy with Miller Lawncare. Great service, very reliable and dependable! He really does…read morea great job! Five stars! On behalf of Seven Oaks Condominiums

Pretty disappointed. Hired this company. Have multiple texts where owner CLEARLY acknowledged that…read morehe understood that our primary need was watering our front & back lawn. He provided a month of service without watering anything & then acted like this wasn't part of the arrangement. Also not reliable with answering e-mails or sending a note that they serviced the long. A month of our lawn without water & time wasted despite our clear communication of needs. Update to comment: this is the correct business. We have a beach house in Florida & hired this company.

My irrigation system hasn't worked properly for years. I called Aqua tech irrigation and I'm so…read moreglad I did. Dan and his team got the job done quickly for a reasonable price and explained what they were doing every step of the way. My yard looks great!

Great irrigation service! They were professional, on time, and very knowledgeable. The system is…read moreworking perfectly now, with even coverage and improved efficiency. Highly recommend for anyone needing reliable and quality irrigation work!

We decided to go with this company because the price for the job was acceptable to us. We checked…read moreout several other companies and they were charging more than twice the price Atzel charged us. The day that they were scheduled, they showed up on time. In two days the job was done to our satisfaction. The first day was for the prep of the site, the second day, the pavers were laid down. They were fast, courteous, energetic and worked continuously until the job was done. They were professional, and when they were done, they gave us instructions regarding when the surfaces would be cleared for use. They were proficient in the way they cleaned up the site so as to leave little if any trace that construction had been performed. Their friendly and professional attitudes would be the reason I would recommend them to anyone needing a good job for the right price.

My husband and I had an appointment with the owner Atzel. We wanted to have our back patio fixed…read more Atzel agreed to do the job and send us a contract, this was early January 2026. About four weeks went by and we didn't hear back from him. My husband left him a few texts and phone messages. Atzel ghosted him not returning his calls. I decided to call him and leave a message. Atzel sent a text message explaining the quote he gave us was too low and he would be out of pocket on the job. I don't think the professional way to handle the situation was to stop returning our phone calls. After his text the next day, I sent him a message saying how much is the additional cost? Also, if the pavers are too hard to get maybe we could look for another paver he is able to get. Atzel did not respond to me, he decided to stop responding to us again. This is horrible customer service it's ridiculous. We will look for another company to fix our patio. This is the second company that did not do what was promised. Atzel Pavers and Landscaping are very unreliable. A good business owner would give us a quote that is beneficial for both parties. We never received a contract as promised. I would not recommend this company to anyone. This was a waste of our time. #Unprofessional #Unreliable Mrs. Lorena Woods