Terrible, absolutely unflexable, will waste your time until all your other options are expired…read more Would advise just booking things separately yourself to save fees and allow you to change holiday details without it affecting your "package".

I booked a late deal holiday with Thomson. The sales agent was very friendly and took us through…read moreevery step of the process- what fees were payable etc. Travel documents came through very quickly and we were on our way. I was impressed with Thomson whilst on our holiday- the transfers from the airport to the resort and vice versa was very easy and smooth. The hotel was fantastic and i will be booking another holiday with Thomson in the future.

Swindon isn't the most obvious place to have a tourist information centre - after all, it's not on…read moremost people's top ten places for a vacation. That said, there are things to do and see here, and especially in the surrounding countryside (after all, the Cotswolds lie just to the north). That being the case, it's a bit of a mystery why it's tucked away at one end of the town centre. It's a hike from the railway station (and away from the town's own main attractions in the form of the Designer Outlet and the Steam museum) at the end of a narrow side street; and it's not signposted anywhere else in the town centre as far as I could see (actually signposting generally is not Swindon's strong point: some public maps would be a useful addition). When you fially find it, it's hardly inspiring: it looks a little sad, the fascia reminding me more of a converted charity shop than somewhere that said 'visit us!'. Inside, the decor and layout continue the slightly cheap theme: uninspiring racks of leaflets and maps, with very little colour, or pizzaz. (And I'm not one for excessive glitz or style over substance - this just seemed in need of an urgent makeover). The saving grace was the nice lady behind the counter, who provided me with a free map of the centre and gave me directions, and a few free leaflets. Doubtless all the information you could want was there - it just needs a little more investment.

Whenever I have been in to the tourist information centre in Swindon, I have always found that the…read morestaff go out of their way to help you. You can pick up leaflets there about what is on locally and you can book tickets there for various events. It is at the top end of the town centre, near the Town Hall and the new library.