I decided to stay at this location due to the proximity to the O2 (a quick 20-25 minute bus ride!) and price compared to other hotels that were located closer to that area. I was healing from a broken fibula and dislocated foot (which resulted in surgery), and in a boot and on crutches at the time.
Tulo (probably misspelled, I'm so sorry! Will edit if I locate the business card) checked me in and was very thorough in filling out the additional legal documentation related to my physical state that was required for my stay. It was nothing personal - just if I was physically able to get myself to safety/down stairs in the event of an emergency and any room/floor preference. Despite being in the boot, I was doing much better in my recovery and able-bodied, so a room on the 2nd floor was no problem. I was shown where the meeting point was in the event I did need additional assistance evacuating the building, and fire stairway.
All of the staff were very considerate if they saw me hobbling into the reception area or down the hallway. I was asked multiple times if I was shown where the fire stairs were and if I needed any additional assistance. I thought it was really kind, excellent customer service!
My biggest gripe was that the shower, which was the walk-in stall style. It needed a much longer curtain or some method of keeping the water in the shower to drain so the bathroom floor doesn't turn into a duck pond. I had to ask for extra towels to cleanup the floor, which were provided. It was just a bit of a hassle and concern given my weak-healing post-surgery leg/foot (I had to remove the boot and compression wraps to shower).
Also, some of the tv stations had extremely poor/sporadic reception.
Overall, the location was great and on the far end of the high street. Walkable to the train station, various bus stations, lots of shops, grocery stores, and pubs. The 161 Bus drops off at Powis St (Stop B), just over 400 feet to the west of the Travelodge entrance. The street is also well-lit and I had no issues upon my return from the O2. read more