This is one of the worst. I can't recommend it. Loud until early hours due to the young people our partying all night and then bring the party here. I'm here for work so not good at all. read more

I would not recommend staying here. Upon arriving for a business trip, our rooms and documents that were supplied to the hotel were not ready as they should have been. Checking in later that day took about 45 mins. I felt terrible for the women behind the desk, as they were running into issue after issue while helping guests. Once I was finally able to check in I made my way up to my room. I opened my door and there was a bucket of cleaning supplies on the floor. There was also no toilet paper so I had to go ask for some. The room smelled like mildew, even with the window open. There is no A/C, and the window only opened slightly so you are not able to get a breeze. If you decide to crack the window, you hear the noise of the busy street all night. Awful. You have to purchase WiFi after 30 minutes of use, and breakfast is not included. They do not vacuum their rooms when cleaning. The TV is tiny and only has a few channels. I stayed for 3 nights... 2 of those nights I had to replace my key card because it stopped working (I noticed this happened with other guests as well). You are paying for a bed, and nothing else. I heard the same complaints from every other guest I spoke to. Not sure how this place is still around. read more

Travelodge Chelmsford Hotel. Brand new, opened late 2008 so you can still see the salt coming out of the bricks. (OK, I didn't know what that was either but my clever boyfriend pointed it out.) The point is, it's new so it seems a few kinks need ironing out. Generally, a fine place to stay for the price which was £29 per room per night but it is very basic. The room had a double bed, a small table, a TV, hanging space for clothes and an ensuite bathroom. There was no hairdryer, no trouser press, not even any little bottles of shampoo (but there was a small bar of soap). Even the 'continental' breakfast was an extra fiver per person. But, you know, it was OK. After we'd found it. Strangely, the address of the hotel online is shown as Army & Navy, 128-136 Parkway, Chelmsford, Essex, CM2 7PU. After driving the full length of Parkway in both directions and thinking we must be mad not to find this huge building, I gave them a call to find out where the hell they were. It was completely unlike me to be so organised as to take down the number of a place and not lose it, but lady luck was with us that day. So I called the number, thinking it was a direct line to the hotel but in fact it was a central number to a call centre. After hearing a computerised spiel about something that wasn't at all relevant to me, I got through to a human being and told her that we couldn't find the place. I told her that we were on Parkway and had driven up and down it and couldn't find it. Her reply was "Oh, no, it's not actually on Parkway, that's just the address. It's actually on Yeomanry Way." Now, correct me if I'm wrong, but isn't an address traditionally where something is?! I've since gone back to the website and checked. Yes, the address is given as Parkway. It's only if you click on the 'directions' tab on the website that it gives you the name of the road it's ACTUALLY on. But no post code or anything which may make it hard to find for sat-nav users. I find that baffling. Anyway, so we made it there in the end and found the car park which turns out to be pay and display. For £20 per night. Mmm. My mood isn't getting any better. You have to get a special code at reception so I went up to find a weary reception clerk who explained that shortly before the hotel opened, the council announced that the car park would have to be pay and display. Travelodge has rights to 'subsidised' spaces of £7 per night (much better than the advertised £20, but still), could I please put down my car registration etc on this list, and call this number to pay over the phone. True enough, this information is given on the website but again, I didn't think to look at the Parking and Facilities tab as I've never been asked to pay to park in the grounds of a hotel before, even at a budget hotel. So, in the end, £29 per night, plus £5 each for breakfast, £7 for parking plus 2 lengthy phonecalls (the car parking service even charged a compulsory 20p service charge!) actually came to at least £46.20. It's not going to break the bank, but I do wish it was all a bit more upfront. PLEASE NOTE THAT THIS GOOGLE MAPS PICTURE SHOWS THE 'ADDRESS' OF THE HOTEL, NOT WHERE IT ACTUALLY IS (WHICH IS ON YEOMANRY WAY) read more

Travelodge - Hotels Near Me - Chelmsford, ESS

NO FRILLS IS FINE BUT STILL A VERY POOR EXPERIENCE Whilst I have no problem with the "no frills" approach of Travelodge and I thought the room was, basic, but fine. There were three things that would stop me returning. First, the staff were really badly trained in customer service and came across as students who would do as little as they could to get by. Second, the additional Car Parking Fees were a nasty surprise and undermines my trust in the Travelodge brand. Whilst I have no problem with the "no frills" approach, there is a requirement, that they failed to meet, to make it clear to your customers what additional charges they will incur before they book in a very clear way and to ensure those charges are reasonable - which they are not. To make matters worse, the further requirement to spend 10 mins registering on my mobile phone with a third party parking company to make use of the "special" discount (that is only mentioned by your staff if you complain about the £20 charge foro overnight parking) is ridiculous. Thirdly, I booked a family room as I had my baby son with me. Why do they put the family room right next to the door from reception? This is the worst place for noise waking the baby. Firstly noise from reception and the bar itself. Secondly, the noise of the door from reception banging all night and thirdly all the footfall to the whole corridor passes the family room. Why not put family rooms at the far end of the corridor away from the obvious sources of noise? read more

With rooms from £19 you can't go wrong. Basic bed with en suite shower/bath. Everything is a bit worn or cheap, but with a kettle and coffee it is good for the price. read more

This was my first time of staying at a Travelodge and it was absolutely brilliant,Rooms were very clean so was the bathroom.The restaurant is open 24 Hours the bar is open until 2am,the night staff were very friendly and helpful especially Lou,Tayo and Solomon,nothing was to much trouble and the Security is great plenty of cctv and patrols of the corridors so we felt very comfortable and relaxed.Will definitely be returning to this hotel food is reasonably priced and good quality I really did have a great time. I have stayed at other very similar hotels and yes the basics are the same the food etc is overpriced and staff are not as friendly I definitely would recommend this hotel.Its great value for money. read more

Travelodge Hotel Chelmsford is CHEATER. when you get there, YOU HAVE TO PAY £20 PARKING FEE, £10 for breakfast and some miscellenous chargers etc. Its ridiculous these facilities are basic & complementory. Travelodge promote their rooms/services online claiming to be economical and good value for money. But they never mention full costs upfront. They surprise you with the cost when you get there i reality and you end up arguing with them but have to pay about double the price you expected for your trip. Dishonest and robber people. Even their service is shit. I have been cheated but anyone who might be thinking of staying at Travelodge, I would advice look for some genuine and honest places. read more

Not a review...just a question. Can anyone please provide me the direct line phone number for this hotel. I'm travelling from Canada, and cannot connect to their posted number...prob because it's a call centre. I greatly appriciate it. read more