Isabel was amazing and did a lot of resource on the hotel in Sweden. She suggested the Steam Hotel…read morein Västerås Sweden which we enjoyed and loved. There were so many selections on restaurants and the pools were amazing. I would recommend to use Isabel for both domestic and international travel!

From the owner: Specialize in Disney and all-inclusive travel . Additionally, supporting clients in…read moregroup/destination wedding bookings and excursions.

I'd planned a trip through Comfort Travel in 2015 for 2016. It was for a party of two and included…read morethe travel insurance to be included if I had to cancel due to illness. I made all of my payments on time. I was in constant contact with Dave via telephone and mail. I explained that my companion and I would not be able to go on the planned trip because my doctor had forbid me to travel. I requested my refund over the telephone and through the mail. Dave has not gotten back in touch with me yet. The BBB tried to contact them regarding my situation and Comfort Travel 824 E Sibley Blvd. Dolton, Ill. They did not respond. I would advise everyone to not do any business with this so called business because it is a sham. I just want my refund that Comfort Travel of Dolton owes me. R. Hardman

I am not exactly sure where to begin. I have lived in the Dolton area for twelve years now and I…read morealways drive pass Comfort Travel and see a sign regarding Spring Disney. I decided to called Beverly late September 2013 to inquire about Disney Cruise for my family in May 2014. I gave a deposit and NEVER received confirmation of payment. Approximately two weeks later, I received an email from Disney stating when balance was due which was February 16, 2014. I called Beverly February 10th to pay the balance due. I thought she would have sent an email and/or called me to remind me of balance. I called back to get help with airfares and she was not available. I called and called and finally was told she do not work on certain days, but again no communication. My sister called and left message with Cheryl for Beverly and she never got a return call not once. I thought planning a trip through a "travel agency" was supposed to be stress free. I actually did everything myself, booked my own flight and I got my own transportation to and from the Port. I called to give her money for transportation and her response was, "I thought you made arrangements for transportation already". I gave her my credit card number on April 8th and was told $189.54 for six people but instead $250 for eight was withdrawn on April 15th. She did not call me to notify me of this change and when I called her to question it; she stated to me "it is a hassle to use two different payments and that I need to get payment from the other person in my party". I asked her if she would email me the confirmation from the transportation company she said no and that she would include everything in a "packet". In summary, my experience with Beverly was VERY STRESSFUL, a total disappointment. I have had to place several calls to her and I even came into the office and spoke with Dave. She has never actually placed one phone call to me or email. I travel yearly and upcoming is five to six couples going to Jamaica for my husband's birthday, September 2015 and I would NEVER recommend this travel agency to anyone!

Stacey is a thief! If your cruise is cancelled ( ours was cancelled due to a hurricane), Stacey…read morewill keep your money after the cruise line returns it to her. Stacey will tell you that she will mail it to you, but you will never get it. Stacey should not be allowed to be in a business where people freely hand over their money to her. I am sure many people have had an enjoyable experience using Stacey for their travel agent. But, there are many people ( I am not the only one), who she has robbed.

This was my first experience having a travel agent plan a trip, and while I wasn't involved from…read morethe beginning, I'm thoroughly pleased with Ms. Stacey and her professionalism. She's a well-traveled woman and will not send you some place she hasn't been or isn't willing to go to herself. She stays on top of industry knowledge to ensure you have the best experience at the best price. My husband and I had the opportunity to visit Royalton Blue Waters in November 2016 shortly after they opened. Wow!!! Aaaaaaaamazing! Had it not been for Ms. Stacey, we probably would not have came across this gem and make memories to last a lifetime. As I begin to think ahead to 2018, there is no other agent I'd trust with helping make plans for a family escape. Ms. Stacey and Serenity Travel should be your go-to travel agent. You won't be disappointed.

Absolutely useless! I went on a group vacation and several of us booked through Kevin at Village…read moreCruise and Travel. Out of at least four couples, none of us were happy with him. I will never use this travel agency again!!! Save yourself time and money and get a better trip by going to expedia, orbitz, priceline or any other agency.

My family has used Village Cruise and Travel for years!!!! Kevin has booked all our major…read morevacations and even did my destination wedding which was FANTASTIC. Everyone who attended my wedding praised Kevin & Barb for an AWESOME job. Can't say enough, I love them!!!!!

The two times I used Pixie Travel Unlimited, they were both lovely trips! Entertainment on the bus…read more Help with planning the day or choices to relax. Everything you want is put at your fingertips. Everything you'll get with your package is fully explained, BEFORE the date. Everything will be ready! All you need to do is, BE PROMPT and pack appropriately for your travel occasion. Love&peace! Glow