This place deserves this rave review. We have a family of 7 and setting up a vacation can get…read morecrazy, not to mention expensive. I have been a customer for 8 years simply because the service they provide is excellent. Sharon is one skilled, professional agent. I gave her one week and a budget and she did not cease to amaze once again as I am sitting in Mexico with my husband and kids enjoying an all-inclusive four star resort. What separates this agency is that they know the destinations in detail and there is no surprises when you arrive. Thanks Sharon and your fellow agents for years of superior service. Our family will be a customer for years to come!

This is very unfortunate, as I tried to call and book some vacation packages for a company business…read moretrip, but was hung up on twice. The response on the second call was "I am working with a large booking and I do not have time to talk" This was from the "cruise expert" herself Sharon Ebner. I am very disturbed by the quality/lack of customer service. Never in my history of working in the hospitality industry have I ever talked, or been talked to in the manner Sharon spoke to me. I am happy to say I was about to book my requirements through another travel agency and I am thoroughly displeased by the attitude from this company. I am glad I found out the lack of customer service before booking anything, instead of this issue occurring after I had booked with Horizon Travel. This place will not be recommended by me to anyone.

Best services and packages , I booked four trips, all with less hassles! I paid hotels for my…read moreguests vs making them wait or confirm. I genuinely like the simplicity. Book Mom's trip for 11 people, and all I had to say was everything is booked and ready

I don't usually use a travel agent but we had family members coming from different locations and…read morethis made it easier. Ruth was so gracious and easy to work with. She found us a great deal in Punta Cana for Thanksgiving. She kept us informed of any changes in a very timely manner. Our flight home was canceled and Ruth is working with us to recoup some of our losses through the travel insurance she very wisely suggested we purchase. In addition to all that she gave us a bon voyage gift and a welcome home card. These little touches are what put her above the others. We will definitely use her again and highly recommend her. Thank you Ruth for everything.

Professional, knowledgeable and efficient! Ruth arranged a wonderful 15 day trip to Eastern Europe…read more She was constantly in touch with updates regarding our tours and riverboat cruise. No hassle air travel and car transportation on both ends of the trip. Amazing private tours in Bucharest and Vienna. Tour guides were on time and informative. The entire trip was effortless and fabulous. Best travel agent I ever used!~

THIS PLACE IS A JOKE! Richard has a very bad attitude. He is NO patience and doesn't take the…read moretime to explain things very well, if your like me that likes details about everything, than this place is not the place to go to. I felt rushed off the phone. The other girl that works there never got back to me when she said she would. VERY UNPROFESSIONAL PLACE!

Richard Rasch has been our personal travel agent for over ten years - he is the most knowledgeable…read moreand professional person anywhere (our previous agent was on Park Avenue, NYC). Rick is familiar with all facets of travel - from the best bargains to the most exclusive places here as well as in Europe, Asia and Africa. If you're needing advice - he KNOWS!!! For cruises, business travel arrangements and foreign travel - R and R Travel is unmatched!

Go Travel goes above and beyond a typical travel agency. This agency is parallel with Abercrombie…read moreand Kent. Elite service at it's best. Sharon has booked us all over the world . She was available to trouble shoot any issues that arose. We've referred our family, friends and colleagues . We know they feel the same. In a world of uncertainty and mediocrity one can expect excellent service. The staff always exceeds our expectations! God Bless you all, Mik and Mike.

Do not use this travel agency. My elderly parents purchased tickets from here several times and the…read moreemployees knew them by first name. My father became seriously ill and is no longer allowed to travel due to chemotherapy treatments. This agency refused to refund my parents even after providing them with a doctor's letter indicating that he was no longer able to travel. Veronica yelled at my mother over the phone to never step foot in the agency again. Spend your money elsewhere, where employees and owners value their customers. This agency should be ashamed of treating people this way.

I had to purchase airline tickets only for our usual summer vacation and I didn't want to go…read morethrough the hassle of being sold additional items. I looked on all the online sites to find cheap airline tickets and found some reasonable prices. Then, I decided to call this place, Multiviajes Gutierrez. The owner worked with me, was extremely flexible with all of my requests (which changed several times), and was very prompt in answering and assisting me. The best thing was that she was able to find even cheaper tickets and saved me close to $100. I will definitely use this location again (did I mention I did this all by phone and e-mail). Very accommodating!

Swift response, and delivered as promised. Bilal was extremely professional and understanding…read more One thing to understand is that the product(airline ticks) will be the same whichever agency you go thru. Customer service is the differentiating factor and they do a good job with it.

Great service! And even greater people! We had the pleasure of booking our Hajj trip this year with…read moreMI Travel. Bilal's attention to detail and guiding through the process gave us so much comfort during the trip. They don't overpromise and are very honest from the start. It's important to do your research before embarking on the journey and I'm glad Bilal gave us full transparency about the good and bad we will experience. It helped us mentally prepare for the journey. Thank you Bilal and your family for always thinking of our comfort and being there every step of the way!