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    Travel Visa Pro

    3.0 (2 reviews)
    Closed 8:30 am - 5:00 pm

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    Passport & visa services

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    2 years ago

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    3 years ago

    Fast and very responsive. Process was seamless. I would definitely recommend them to anyone in need of a quick passport!

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    Charlotte Passport Acceptance Center

    Charlotte Passport Acceptance Center

    2.3(3 reviews)
    3.4 mi

    I can't speak for everyone's else's experience, but mine was the best as it could've been. Upon…read morearrival, you are greeted with multiple signs in the very front, giving you any and all instructions you may need before a clerk comes out to greet you. First and foremost, their new Walk in day and time is on Wednesdays from 9-12pm as of 3/26/25 and they usually take no more than 12 people max depending on how many agents they have working that day. They do say people start lining up as early as 6am on those days, so it's up to your discretion. Upon arrival to my appointment, I was greeted by a clerk who came out to the door, and they made sure you had everything ready to go before they allowed inside to wait on a clerk. They will check the application, ID'S, signed and notorized forms, etc... If you are missing something, they will let you know and explain the corrections needed to be made. I unfortunately had to return three times for failure to fill out the form correctly (It was a lot and nerve-wracking on my part). I thought it would have to wait months again before I could schedule another appointment but the clerk Christa and another lady (failed to get her name) were both very pleasant and understanding and they saw me distraught and offered all the help and even squeezed me in the next day to come see the lady first thing next morning. They truly are very friendly. Unfortunately, they just have to follow the government rules and make sure everything is correct before submitting everything over and that's where a lot of people get frustrated, understandably so but the clerks will work with you and help you make same day, next day or even weekend appointments to return instead of just dismissing you and telling you to make appointment online again. You can also pay for money orders at this facility with a debit card unless you want to have those ready or a personal check. Overall, I had a great experience. Just make sure everything is filled out accordingly and all documentation is available, and it should all go smoothly. No less than 20 minutes from them checking over paperwork to you paying and leaving. They do go over all instructions afterward regarding the timing of passports, what to expect, and where to go to track your passport. I wouldn't mind coming back to this location if I need to.

    Our apt time was 12:30. It's 2 pm now and we haven't gotten our turn yet. My husband's had to…read morereschedule his dr apt. My little kids waited patiently for an hour but now being impatient and tired. There's only one lady who seems to be working. All other desks are empty. So many people waiting. Horrible.

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    Charlotte Passport Acceptance Center - Signs on door

    Signs on door

    Charlotte Passport Acceptance Center - Passport sign

    Passport sign

    Charlotte Passport Acceptance Center - Signed leading the way

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    Signed leading the way

    Guilford County

    Guilford County

    5.0(2 reviews)
    76.0 miDowntown

    I arrived here around 9:10am on a Wednesday morning to submit passport application. This was in…read moreroom 108. I would advice entering the building from market street and not from the parking area. The parking area has 4-5 parking spaces specifically for passport services. When I arrived, there were 3 people waiting and 2 people being serviced. As it Turned out, it was families being seen, which took a long time. At 9:52, I was seen. Frances was the passport agent I worked with. She was friendly and proficient. I had to get a passport photo, which is $10. At, 10:07pm, I was done! Very quick and easy. If you want to be done so quick, you must follow directions. I had all my stuff: copies of ID and birth certificate and the paperwork filled correctly. They have a copy machine if you don't have one but it just takes longer. I advice you to double check your application form too. Besides the wait, which is at no fault of the employees, it was quick and easy. No complaints really. I can look on the online portal after a few days to check my application status. Also, they will have to keep and send your original birth certificate. You will get it mailed back, but it won't be until after you receive the passport in the mail. Fortunately for me, I have another copy of my birthday certificate, should I need it. I would recommend you do the same by just going to the courthouse and getting another certified copy.

    Who says that government employees cannot be efficient AND friendly? The folks at the passport…read morecenter in downtown Greensboro are both! I went there to ask a (somewhat tricky) question about our son's passport renewal and to get a photo taken for my own passport renewal. Regarding the photo, don't bother with CVS or Walgreens, who both charge $17 plus tax. For $11 even you get two photos at the office, done right the first time. Regarding my specific question, it was answered efficiently and promptly (the employee had to go upstairs to get clarification, which I greatly appreciated). If it weren't for our friendly chat (which I enjoyed), I would have been in and out in less than 10 minutes (I arrived at 11:30 on a Wednesday morning....maybe I got lucky with my timing?). What a pleasant experience!

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    Guilford County
    Guilford County
    Guilford County

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    AAA Carolinas

    AAA Carolinas

    1.0(2 reviews)
    0.7 miUniversity City

    Don't waste your money with this service. I have been a member for years and when I finally need…read morethem for towing, they don't send out their trucks in in-climate weather. It wasn't snowing just snow on the ground. That's when you need the help and they won't help. I'm cancelling my membership.

    1.0 star rating I received a letter that my membership was…read morecanceled due to guidelines, I have been a member since 1990, I am a female of age, with some medical problems. I wouldn't ever thought AAA would do a loyal devoted customer this way . I don't know anything about a guideline, I trusted AAA to informed me, if I was out of compliance. I really believe I have been treated unfairly.., I was treated by AAA company without a warning, They would send a warning for my payment that was due , or a notice for my renewal.I have referred so many customers to AAA, thinking they were ok, but they're not reliable, I have been having problems with their service for the last 5 years, but I still stayed a loyal customer to this company , being self employed, I know a loyal customer is very important for business and a strong marketing tool for my business..I wouldn't recommend this company to anyone because of their quality of service is very down, and their prices has went up tremendously. I did some research, and there are other great companies out there that do a lot more than AAA, and they value you as a customer...I talked to Lexis with AAA, she wanted to argue instead of correcting the problem, she was over talking me, so she didn't care about anything I was saying... They said I used my card too much over the last few years,but I recalled I went for several years, without using the card, why wasn't my membership cancelled for non use, although I was still paying my dues and payment that was due... I am talking from real truthful experience.. It is a bad company not trustworthy or dependable.

    Travel Visa Pro - passportvisaservices - Updated May 2026

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