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    Transportation Security Administration

    3.5 (2 reviews)

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    Social Security

    Social Security

    2.3(20 reviews)
    0.6 mi

    Government offices always get a bad rap. I not only had a very helpful & pleasant experience on the…read morephone to fill out forms & inform me what documents I would need to bring as well as scheduling my appointment. Upon arrival, was greeted by a friendly security officer, given instructions for checking in since I'd already filled out all my forms online. The waiting room was full, I was concerned initially. But, within about 5 minutes of my scheduled time, I was called to a window. The lady that assisted me was cheerful & able to resolve everything. I resolved my business in about 20 minutes.

    the front security officer when you first walk in is super unpleasant. rude. cold. he needs to…read morelearn how to talk to people politely. I came in there with nothing except an envelope and when he asked if I had any guns or weapons I clearly said no all I have is this envelope for the drop box. his next words were "ok? just a yes or no" in a very rude tone, especially when I just said no and told him what I had on me. Then he proceeds to tell me not to get snappy, when he was the one who was snappy first. You can tell he's not a people person. should have someone else working the front, someone more friendly. the other downside is my sons case being swept into the abiss after 3 months of his approval letter. I had to call about 5 times before someone finally found out who was working the case. I can't even use the back pay due to him being autistic and no need for medical equipment or rehab. we have Jackson care connect and his medical needs are met. so 8600$ I can't use. pretty crappy experience but the security guard was the worst!

    Transportation Security Administration - publicservicesgovt - Updated September 2026

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