I find Transparent language to be little more than a scam. I could not remember why I signed up 2-3 years ago to study Arabic, and decided why I should use another service. Now I do. I am locked out from viewing their service because my brief look at their service a few years ago opened "an account" for me. Now the instructions say I must get a new email to look at the product. I get a recording that it is a non-working number. They have a "603" help number. There is a recording saying it is a non-working number. (I have tried both half a dozen times) Another 603 number offers technical support. Another non-working number. They offer an 800 number for sales and customer support. It gives you a company called "bluedot.com" which has a recording about their services intended to streamline the "abandoned customer experience." They do not answer the phone -- but will give you a customer service rep to sell you something. For customer service the recording tells you to go back to the company with which you have your account. Go figure. I say a scam. NOTE: The services named first on their menu are educational institutions and libraries: they are listed first, and so perhaps get a preferential response. Purchasers for these institutions should be wary. If this company's services were once "real" -- they may have been hijacked.
I tried Transparent because I have been inundated with daily emails to try their service after two years of silence. Also not a good sign. read more