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    Transformational Choices

    3.4 (5 reviews)

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    9 years ago

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    6 years ago

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    Karalee & Associates, PC - Building 1308 South Main St.

    Karalee & Associates, PC

    1.8(26 reviews)
    1.3 mi

    I had an appointment set by the VA for 4 pm yesterday. It was for a deeply personal claim. I got…read morethere on time and first had to prove I had the exam, so I showed them the letter. Then I was told the provider, Karen M, wasn't there. I was crying at this point because this is a 2 1/2 year claim. Another woman came out and said, "the VA canceled it". She asked if I wanted her to contact the owner. I said yes, sat down and called a friend because I was upset. Next thing I know a male cop comes in. I got off the phone then he comes over- stands over me- wants to know what was going on. i asked him to back up. I wasn't threatening anyone, didn't threaten myself, I was crying. That's it. He wouldn't. I was traumatized enough from the military. I didn't want to have to talk to a stranger about what happened. The request was for a female provider for a reason. Now a Plymouth police MAN is asking me what happened and standing OVER ME. Then a second MALE Officer comes in. I leave, they stand there banging on my car window. it got worse- I got home and a MALE Canton cop was at my door waiting for me. Karalee & Associates are HORRIBLE. I called the VA ---- they did NOT cancel the exam, but now I run the risk of losing my claim because Karalee (contracted by Optum Serve) didn't see me. These counselors should know how to NOT escalate a situation. They certainly should not be seeing Veterans.

    Do not, I repeat, do not go here. This place is fraudulent and an absolute scam. I took my daughter…read morehere for therapy, and her dad's insurance that she was under switched through therapy. Rather than reach out to me on my phone personally, they mailed me a bill. I called numerous times and left multiple messages to billing trying to take care of the issue. Come to find out they sent to collections and a law firm reaches out to me and it was two bills, another they were billing to our super old address. (Which is strange, they know I moved hence the one bill being sent to my current address) The insurance she switched to may have actually been able to cover the bill but because they waited YEARS to notify me that insurance didnt pick these bills up, it is now too late to bill out insurance. They are unprofessional and didn't even help my daughter if anything made her worse. They prey on already vulnerable individuals going through a hard time to try to find a loophole to financially hurt a family. I am actually in disbelief and will be contacting BBB as I would not want ANYONE else to go through what we have with this place. Take you or your child elsewhere, this place will create mental trauma by having to deal with them and try to reach them on a daily basis. Let these reviews speak for themselves. They have less than 3 stars for a reason. They'd probably have even less but their clients may not be the type to want to speak up on their scams. Do your research! Mental health is so important, don't let them take advantage of you. God bless.

    Transformational Choices - c_and_mh - Updated May 2026

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