We ship goods from several places in europe to other places.
We
had a parcel arrive from Germany to UK via DHL and then booked to have
it forwarded, checking the DHL label, and remeasuring, checking the DHL
label wieght and resmeasuring.
After a week of arrivial we were sent an invoice demeaning 1/3 extra payment for incorrect sizes and weights.
Now we are a distribution business and deal with packages on a daily basis.
We
have electronic weight equipment and measured 2 times, in addition
checked the DHL and invoice when delivered from Germany to UK.
Still they said UPS autosize checked and its over the wieght stated and size but quite a lot.
We sent 5 parcels over 1 year with transglobal, and 4 incurred small or much larger subcharges for several reasons.
I
believe this is not an honest company, they place low prices upfront to
gain your custom, then surcharge heavy after hiding behind the carrier
and claiming the charges orginate from them
Be warned, it is
likely your cost will increase by 1/3 to 1/2 half after booking with
them. Especially if your order is over the £70 range. We only had 1
parcel not incur extra charges, the total price was less than £40 so it
was likely not open to having extra profit made from it.
I would
strongly encourage people not to use transgolbal. We use carriers every
day, send parcels out on a daily basis and only have had these problems
with Transglobal.
Searching for transglobal express review and other terms will lead to results showing this is common practice or this company and i am not alone. read more