The Tramway Plaza Event Center operates with non-transparent pricing and shockingly poor professionalism. Chuck provided one set of prices over the phone, then presented higher pricing in person, explaining that nearly everything was an additional add-on -- including the patios, kitchen, and essentially any usable part of the space. None of this was clearly disclosed during the initial conversation, making the initial quote misleading.
On top of that, the interaction quickly turned into constant upselling, with additional features repeatedly pushed as "necessary," driving the price far beyond what was originally discussed. What appeared to be a base rate was effectively meaningless due to excessive add-ons.
When we questioned the discrepancies and escalating costs, he stated he needed approval from his boss and promised to call us back. He never did.
We then had to call Chuck THREE separate times, only to be told repeatedly that the owner was "not available." There was no follow-up or resolution from Chuck, just repeated excuses and clear avoidance.
The final and most disrespectful interaction occurred when we called again and, after clearly realizing it was us, Chuck said "I've got a call on the other line," promised to call back, and once again never did.
Even for the scheduled in-person meeting, he was nowhere to be found, requiring us to search for him on-site. The blatant disregard for potential clients was shocking to say the least. I strongly advise anyone considering this venue to take their business elsewhere. read more