This might be a review for a business which we never got the opportunity to use. We needed a dog transported from Kentucky to Washington. We were contacted by Ronda. She helped guide us through in and outs of transportation of a dog on an airline. Ronda is very experienced and helped us with sizing and weight limits. And when we finally found out that our pup was too large , she found other airline options and airports with better pricing. But in the end, the pup was too big for a cabin flight and the weather was too hot for safe transport in the cargo bay. We really appreciate the extra effort and commitment to customer service. On another note, we had paid for most of the transportation costs and when the airline option did not work, she returned all of the money that was transferred to her. This is a very ethical person who we would consider using in the future. read more