DO NOT USE THIS SHUTTLE SERVICE!!! Take a taxi instead!…read more They were late and after three calls and waiting 1/2 hour, it was clear that I was getting the run around. First I was told they will be 1/2 hr late because of traffic (on a Sunday in Jackson Hole?!). Second call was they will be still 1/2 hr late due to, this time, construction (again, on a Sunday in Jackon Hole?!). Third call was "the shuttle is in route to the airport. But with only one road from the airport and town, there was no Jackson Hole Shuttle nor construction to be seen from the taxi I ended up taking after waiting 1/2 hr and a very long travel day. The guy from Jackson Hole was basically lying and rather rude saying the fare was non-refundable. Other members on our tour that had used this shuttle said that they had to wait over an hour past their scheduled pickup times. On my return booking, I skipped this terribly unreliable shuttle since I had a connection through Denver that I didn't want to miss. And with upgraded seats that I paid an extra $400 for, I wasn't about to take a chance that the shuttle would show up at 5:15AM on a Saturday to take me and the Mrs. to the airport. This charge is being disputed with my credit card even though it was a non-refundable charge. Now I know why they list it as that. That way they can be as late as they want, or as I was told by an airport worker a, not show up at all. Also the hotel front desk person said that they have become unreliable. If I could give 0 stars I would! Again, DO NOT USE THIS SHUTTLE SERVICE!!! Take a taxi instead!

I don't like writing negative reviews, unless well earned. But looking at others' reviews, I see…read morethat my experience was not unique. I had pre-booked and prepaid for a one way pickup reservation for the airport to town for a specific time, 2:00PM departure. I arrived at the pickup location 5-10 minutes before departure time and discovered that the driver had given my seat to a walk-up rider. I mentioned my reservation and told him I had my paid receipt on hand. The driver said the van was full, but that another van would show up soon, for a departure that would leave around 2:30. A friend who works at the airport offered to give me a ride into town so I told the driver I was cancelling my reservation and wanted my fare returned to my credit card. The driver gave me the phone number to call, so I left them a message but have not had any response from the company in the four intervening weeks. Their price is reasonable (hence one star) , so I may use in the future, but I won't bother making a reservation. The reservations are meaningless and only favor the company, not the customer.

Do not use these guys. Firstly the transport service in Jackson is regulated so everybody pays the…read moresame price wether you are using a taxi or shuttle. The taxis provide a much better service. The drivers of this company used there phones consistently while driving. There where warning lights on the dash about the vehicles brakes and they packed the van so as there was baggage in the isle of the van.

Pretty much the only taxi service in town. Their airport shuttle prices are $55 for two people and…read more$5 pp after that. However, the woman driving us to Teton Village from the airport was great. She stopped at a grocery store for us, took a friend to pick up the condo keys and dropped us off in front of our condo two hours later. She only charged $75 for three of us (this includes waiting for us to shop and such). Pretty good service. If you're leaving to go to the airport, call the day before so they can make sure you have plenty of time to get to the airport.

Made a "reservation" for a a6:15 am airport pickup but they were a no show. When I called the…read moremorning of the scheduled pickup the dispatcher claimed he had no record of my call. When I told him who I had spoken to (I had first and last name) he said he had no drivers available. Try finding a taxi in Teton Village at 6:15 am. Impossible.

[1070] 12/2019…read more This Jackson Wyoming public bus is awesome. It comes by frequently and is only $3 a person. Many locations in the area. Clean bus with a friendly driver I would definitely use them again .

Awful. Wasn't transparent when they left (an hour later) and couldn't give money back when we…read morewanted to find other plans. Take a Taxi or Uber. Expensive but better than this sham.

Our flight out of JAC got canceled and we had to travel last minute to SLC. We were able to make an…read moreonline reservation 12 hours in advance. They picked us up at the agreed-upon location in Jackson Hole, picked up 3 more people along the way and got us to SLC safely and on time. I can see this is also a great service to connect communities across Wyoming and Utah. The driver, Robert, was very friendly and was always focused on the task. It is a van with fully-functioning seat belts and AC/heating.

Clean vehicle and efficient. Driver was very nice and professional. Pick up at Jackson hole was on…read moretime. Would recommend for anyone looking for a convenient way to travel from Jackson hole to slc without having to sit behind the wheel for six hours

I was very pleased with this service. Very nice people and cooperative. Aaron McKee does an…read moreexcellent job and running this transportation system. I would highly recommend!

From the owner: Wind River Transportation Authority offers a variety of services in and around Fremont County and…read moreCentral Wyoming, including fixed bus routes (Inter- and intra-city within Fremont County), airport shuttles, and special group excursions.

I'd recommend, but with some constructive criticism. The masseuse shouldn't scold the client about…read moredrinking coffee before the session. My masseuse was very good, but she had what I felt like was a lot of criticism about my posture, my breathing, and more. She paused too much during the actual massage with hot towels. Seemed like way too long I waited for actual hands on massage. She never offered water. She appeared with a clipboard at the end and I didn't even have my glasses to see what I was signing. She was gone like the wind once I paid. I love massages. I get them all the time. She knew what she was doing. She gave a great massage, but it came with some deficiency in bedside manner.

We arrived prior to our massage appointment to enjoy the sauna and hot tub. The area around the hot…read moretub had no chairs, no tables to place our towels, robes or belongings. After being in a highly chlorinated hot tub I wanted to rinse off and hydrate my skin with some lotion. None to be found in the men's locker room. I asked one of the massage therapist who happened to be walking by and she said "we don't put lotion in the locker rooms". My response- "you don't provide lotion in a spa locker room"? Her response "nope". She was very rude, snappy and short in her responses. The inside temp of the spa was 88 degrees. We felt like we were suffocating in very hot air. Unfortunately we ended up leaving before our appointments. We did not get a welcoming friendly vibe. Lack of interests in the customer needs. No thank you! I will take my time and money to another spa. In response to Amber- you are correct. We did receive a tour of your spa which was much appreciated and also expected. Your spa men's locker room also lacked correctly sized spa slides. All were size extra small. But after a very brief short tour there was no one left in sight to assist. "The butler" who didn't realize her title as butler when we asked. We were not sure who to address concerns and questions to." We couldn't find you Amber to address our concerns regarding the very warm temp of the waiting area, get a WiFi password, and recieve proper products for our visit. While you may claim you are an "intimate" boutique spa. Your service did not provide any level of intimate personal experience. Your employees should have the answers to basic questions/ needs of a spa. Lotion is a basic essential.

I absolutely loved the atmosphere of The Hostel!! I stayed in a quad room with my sister for 3…read morenights, and it gave me the vibe of a vintage ice house. The staff was friendly, especially Lionel Richie the cat. Free hot chocolate and coffee in the lobby was great. The place was clean and cozy. My only complaint would be the beds (at least in the quad rooms) are uncomfortable, but that is pretty obvious just by looking at them.

Don't let its looks scare you! I didn't get much photos but the room was very homey. It IS air…read moreconditioned and heater ventilated if you were wondering. Staff was kind and the community room was definitely the highlight of this hostel. They provide lots of entertainment like books, board games, ping pong, pool, shuffle board, table soccer, etc. Getting in the top bunk was kind of a challenge but other than that, the room was spacious enough to fit an extra bed along with all our stuff. The place doesn't have an elevator so if you happen to have physical problems such as getting up stairs, this place might not be for you unless you score a room on the first floor. I would definitely recommend this place for quality time with friends and family. Theres also a fat black cat named Lionel Richie if that convinces you

Nice place to stay. We loved the room. Enjoyed the bar. Not thrilled with our pizza, but drinks…read morewere great. Biscuit was a wonderful trail ride leader. The trail ride was a highlight of our trip.

I enjoyed my first time being up on a horse in about 50 years. Overall I enjoyed myself but was…read moredisappointed in the guide. I was one of only 3 riders. The other two were a newly engaged couple and the guide catered to them for the majority of the ride. I was the caboose and felt lIke the third wheel. He talked to them for 3/4 of the ride and I learned their life story. I was referred to " lady in the back". About 3/4 into the ride he finally asked my name and started to chat with me. The ride was nice and I felt very safe and he knew the horses and guided us through with confidence. I just wish I was not made to feel like a third wheel.