My dad passed away in June. As hard as it was, the staff at Oakmont made the process of laying him…read moreto his final resting place easy, and convenient. They were understanding and Stacy went out of her way to care for us, especially my mom. The view was spectacular and though he's only need done almost two months, I have visited him about a dozen times. Sitting and reminiscing in the quiet has been such a healing process. Though it's a bit expensive, it was with every dollar we spent.

After losing our son to a 4 day battle with Leukemia, we purchased a boulder memorial space at…read moreOakmont based on the clear representation that it was different from a traditional grave site -- that this space was yours to personalize and decorate, with things like garden items, sculptures, and other meaningful memorial touching items . That representation mattered to us. We chose this space for a reason. It has been a huge part of our grieving process and allows us to "do" things for our son. Recently, Oakmont removed and threw away all of our items from our son's memorial space, including items that were not prohibited. These were not random decorations -- they were personal, sentimental memorial items placed with love and care over time. What makes this even worse is that Carriage Services customer service initially seemed understanding and told me they would get back to me by last week. They did not. So at this point, in addition to the distress of having meaningful items discarded, we are also being met with silence from carriage services (Oakmont apparently follows their direction?!?). Oakmont has been kind to me post throwing away my sons items but has no answers and will no longer honor the space to be used as sold. If Oakmont intended to treat these boulder spaces the same as standard grave spaces, that should have been made clear at the time of sale. It was not. These spaces were sold with the understanding that families had greater freedom to create a personal memorial. Throwing away memorial items without clear notice, while failing to follow up afterward, is deeply upsetting and unacceptable. Not so much as a phone call prior to trashing his items despite no rules against boulders having items ever employed. Families deserve honesty about what they are buying, clear rules, and basic respect. A place that was once a place of healing and peace is now a place of trauma. Apparently after calling carriage services, they are putting items on shelves - so if you have a space you may have the opportunity to retrieve your items - an opportunity we weren't given.

This review is long overdue, but it is so well deserved…read more Last year, we laid my dad to rest at Queen of Heaven Catholic Cemetery, and I want to sincerely thank George and Priscilla for the exceptional care they provided to my family during one of the most difficult times of our lives. My dad lost his battle with cancer, and saying goodbye to him was the hardest experience I have ever faced. Priscilla handled all of the cemetery arrangements, while George managed the funeral, church, and burial services with incredible compassion and professionalism. During a time filled with grief, stress, and uncertainty, George and Priscilla were a source of comfort and guidance. They made a very difficult process feel seamless and treated our family with kindness, dignity, and genuine care every step of the way. They far exceeded our expectations, and I truly don't know what we would have done without them. Queen of Heaven is a beautiful and peaceful cemetery nestled in the foothills of Lafayette. The grounds are serene and impeccably maintained, and the chapel is one of the most beautiful cemetery churches I have ever seen. Knowing my dad rests in such a special place brings our family comfort. I was also told they offer a monthly Saturday memorial service to honor and remember loved ones who have recently passed. As Cancer Awareness Month comes to a close, I find myself reflecting on my dad's life and the impact cancer has on so many families. This month, I completed a cycling fundraiser to help raise awareness and support the fight against cancer in memory of my dad and for all those who have passed away or continue to battle this disease. It reminded me how precious life truly is. What I've learned through this journey is simple: if there are things you've always wanted to do, places you've wanted to see, or people you've wanted to spend time with, do it now. Don't wait. Life is precious, and it passes by far too quickly. Thank you, George, Priscilla, and the entire team at Queen of Heaven. This review may be long overdue, but our gratitude remains just as strong today as it was a year ago. We will never forget your kindness, compassion, and the comfort you brought our family during our darkest days. In loving memory of my dad.

Beautiful peaceful cemetery. This is a fairly small cemetery which makes it quiet and intimate for…read moreyour loved ones.

On August 4th, my family suffered the devastating loss of my brother and trusted Diablo Valley…read moreFuneral Home to prepare him with dignity and respect. Instead, we were met with shocking negligence. The embalming was done incorrectly, and at his funeral there were flies on his body and a foul odor so strong that even masks couldn't block it. Guests were visibly uncomfortable and left questioning the care he received. Afterward, the funeral home admitted the embalmer hadn't done the job correctly and that my brother still needed more time to be prepared -- yet they never told us beforehand. This robbed us of leaving our last memory with him in peace, turning it into something even more painful and traumatic. This was more than a mistake; it was a profound failure to treat a human being with the basic dignity he deserved. Their negligence has left us still living a nightmare, deepening our grief and leaving a wound that will never fully heal.

My father passed recently and the good folks DVFH was there every step of the way. The staff showed…read moreprofessionalism in all aspects of the process. From escorting my father, to his final viewing, cremation, and lastly support in getting the perfect military honors. My family (especially my mother) felt supported along the way during this hard time in our lives. Ask for Rose R. and tell her T sent you :) She will get you and your loved one managed correctly.

I appreciated the professionalism and prompt support during my dads services. Planning his funeral…read morewas one of the hardest events we have ever planned. Everything was explained thoroughly in both English and Spanish. We are forever greatful for their services and thoughtful care. Brad, Tyler and Thomas were extremely patient and were very kind towards our family. The staff also supported us at the cementary. We highly recommend this mortuary for your love ones. Thank you Oak Park Hills for all your attention and compassion. If I could give you 10 stars I would.

Our family entrusted Oak Park Hills Chapel with honoring the final wishes of our loved one, based…read moreon a prearranged funeral agreement that had been in place for several years. Unfortunately, our experience was deeply disappointing and added unnecessary stress during one of the most difficult times in our lives. We were informed at the last minute that the funeral home would not be creating the memorial video as promised, leaving our family to produce it ourselves under tremendous emotional pressure. We were then told just one day before the services that the funeral programs also would not be completed, forcing our family to scramble to prepare and print them at our own expense. Most distressing of all were the concerns regarding the condition of our loved one during the viewing and funeral services. What appeared to be excessive embalming fluid leakage was upsetting to family members and took away from what should have been a dignified opportunity to say goodbye. The combination of unfulfilled services, poor communication, last-minute surprises, and the condition of our loved one made an already painful experience even more difficult. We have requested an explanation, the embalmer's information, and reimbursement for services that were not provided as agreed. Families place an enormous amount of trust in a funeral home during their most vulnerable moments. Sadly, our experience did not reflect the level of professionalism, compassion, or preparation we expected.

Diablo Valley Cremation and Funeral was gentle and professional through the hardest day of my life…read more Most of my dad's family and friends are abroad in Turkey, and I was afraid he wouldn't have many people there for him. He was such a good man. When I walked in to see him for the first time, he had been presented with so much dignity. The room they recommended was the perfect size for our group, intimate enough that it never felt empty, and large enough that we felt respected and not crowded. They arranged flowers, a spray and music that were true to him. They never rushed us. Everyone was compassionate, and they balanced clear, caring communication with real empathy in their eyes when they looked at you. The loss was so unexpected and we didn't know what to do, so they educated us gently and took care of the details so I didn't have to think and could focus on my father and our loved ones and truly mourn. I knew I was in the hands of true professionals with deep experience, including with families of many cultures. They were understanding with every guest and thoughtful in the small ways they arranged the day. I would never wish this experience on anyone, but it's part of life. I came away thinking of my father on that day, celebrated with joy, love and dignity. I feel a sense of peace and closure for his life, and Diablo Valley helped our family feel that on such an emotional day. I will be forever grateful to their team.

Bari was nothing short of amazing and truly heaven-sent. No one is ever prepared to say goodbye to…read morea loved one, especially when that loss comes far too soon and unexpectedly. When I found myself in that heartbreaking situation, Bari made me feel like I had all the support in the world. From the very beginning, they treated me and my family with genuine compassion, kindness, and respect. They made us feel like human beings going through an unimaginable loss not like just another customer or another check. Everything was explained clearly, patiently, and with so much care. There were no surprises, and they made sure we understood every step of the process. During one of the most difficult times of my life, having people who truly cared made such a difference. Bari gave us comfort when we needed it most and helped make an incredibly painful process a little easier. I am beyond grateful for the way they cared for my loved one and for the compassion they showed my family.

My family has used Hull's Chapel service for both my paternal grandparents and my maternal…read moregrandfather. The people here are super nice and very helpful and caring to us. When my paternal grandparents used their services, they took care of and helped dress my grandparents for our viewing services rather well. They never bothered us but were attentive in case of our need. And when we were ready to use the furnace, they were extremely helpful and understanding for our time. Recently, we used their service again for my maternal grandfather. Everything was as I remembered (previous time was 2020), and the service and hospitality for us was great. Once again, we used the space of the chapel to hold the service for my grandfather and when it was time, the gentlemen closed the casket with sincerity and respect. Overall, I highly recommend this place for cremation services. The pricing was very fair for what we wanted for a 6 hour Open Casket Viewing and the service is top notch.

Super clutch in time of need. Super sincere and supportive. No haggling no high-pressure. No…read moremark-ups or add-ons. Other memorial chapels felt like we were negotiating to buy a used car and some of them were as expensive as a new car.

Reviewing a mortuary seems morbid…read more When you are Jewish, there are certain protocols/timeframes/etc. that have to be adhered to and truthfully, when I was dealing with the fact that my beloved Grandmother was dying, I knew who I needed to contact and why. Not having a ton of experience in this realm it is also hard to give a place a rating though I do feel it is important to know that there are places like this who know what to do when you need it done. Tomorrow will be two months since my Gram passed away and this Sinai was on call (she had been on Hospice for several days prior to her passing) as I was the one in charge of dealing with my Gram's affairs. They were able to help me with every aspect of coordinating having her body picked up, taken care of (it was a Jewish Holiday), dealing with expediting her death certificate in order to have her body shipped to Arizona (where she was buried next to my Grandfather) and working with the Sinai Mortuary in Arizona(not affiliated but all of the Jewish mortuaries are affiliated in some ways). Things are still a bit of a blur and somedays the grief is overwhelming. I am very lucky that my Gram's wishes were well documented and that I was able to carry them out to the best of my ability. I am very grateful that Sinai in Lafayette was able to handle everything for me with a few phone calls, with care and dignity and without me having to schlep anywhere to deal with paperwork after they had come to pick up her body. Additionally, they offer grief counseling and support services as needed. Thank you Sinai.

I am grateful to Sinai Memorial, and especially Tom Ottosen, for their services. The staff were…read morecompassionate and professional in a moment of terrible grief for me.

We had a truly beautiful experience with Valley Memorial Park Cemetery, Funeral Home, and Reception…read moreCenter during one of the most difficult times in our lives. From the very beginning, their team was patient, compassionate, and never made us feel rushed or pressured. After a previous experience with another funeral home where everything felt urgent, this was completely different. The atmosphere here was serene, welcoming, and allowed us the space to breathe, ask questions, and make decisions with care. We genuinely felt supported every step of the way. Because of this experience, I now feel inspired to plan my own arrangements ahead of time so my family can focus on grieving and being together, rather than navigating logistics during such a painful time. I am deeply grateful for the care they provided. 10/10, and I would highly recommend them to anyone in need of compassionate and professional funeral services.

Valley Memorial was wonderfully helpful and kind when my dad passed 9 months ago with his handling,…read morecremation and everything that goes with it.. I would have highly recommend ed and given them 5 stars even then. But now, I'd give them 10 stars if I could. They were amazing as I navigated through last minute, challenging complications with my mom's remains leading up to her burial.... and they didn't even handle her or cremate her when she passed (an East Bay mortuary did). They truly went above and beyond even coming to pick up my moms remains at my home and finding a way to ensure it would arrive safely close to her burial site since I could not take her on a plane with her urn. They were kind, compassionate, professional, thorough, and go above and beyond at a time when it's really needed. Thank you Eugene, in particular!