Losing my mother was one of the hardest experiences of my life, but Diablo Valley Cremation and…read moreFuneral Services made a difficult time much more manageable. From the very beginning, their team treated us with compassion, respect, and professionalism. Rose was especially wonderful--kind, patient, and incredibly helpful throughout the entire process. She guided me through every step with care and understanding, making sure I felt supported and never overwhelmed. The drivers who came to my home were equally professional and respectful. They handled everything with such dignity and sensitivity that it truly lifted a huge burden off my shoulders. Because of their care, I was able to focus on grieving and healing rather than worrying about the logistics. I am deeply grateful for the kindness and support I received, and I highly recommend Diablo Valley Cremation and Funeral Services to anyone in need of these services. They truly go above and beyond during life's most difficult moments.

Diablo Valley was there to help me and my son at the darkest time of our life. They were…read moreprofessional and caring, and explained everything in a simple understandable way. They made us comfortable and allowed us th share information about our loved one, through our tears. They cared, they listened, they paused paperwork at times, and we completed everything with ease. Casey was "Amazing", and truly seemed to care. She made follow-up calls to ensure we were OK, and said not to hesitate to call for questions or support. They made us so comfortable that it felt like family. Thank you Diablo Valley

On August 4th, my family suffered the devastating loss of my brother and trusted Diablo Valley…read moreFuneral Home to prepare him with dignity and respect. Instead, we were met with shocking negligence. The embalming was done incorrectly, and at his funeral there were flies on his body and a foul odor so strong that even masks couldn't block it. Guests were visibly uncomfortable and left questioning the care he received. Afterward, the funeral home admitted the embalmer hadn't done the job correctly and that my brother still needed more time to be prepared -- yet they never told us beforehand. This robbed us of leaving our last memory with him in peace, turning it into something even more painful and traumatic. This was more than a mistake; it was a profound failure to treat a human being with the basic dignity he deserved. Their negligence has left us still living a nightmare, deepening our grief and leaving a wound that will never fully heal.

My father passed recently and the good folks DVFH was there every step of the way. The staff showed…read moreprofessionalism in all aspects of the process. From escorting my father, to his final viewing, cremation, and lastly support in getting the perfect military honors. My family (especially my mother) felt supported along the way during this hard time in our lives. Ask for Rose R. and tell her T sent you :) She will get you and your loved one managed correctly.

Our family would like to sincerely thank Ouimet Brothers Concord Funeral home and especially Fehia…read moreT., the arranger, for the kindness, compassion and gentle support we received during such a difficult time. Fehia guided us with warmth, patience, and care, helping make a very emotional process feel more peaceful and manageable. One especially meaningful touch was her suggestion to display my mom's paintings on stands around the room, which created a beautiful and personal atmosphere in honor of our loved one. We also appreciated the transparency and thoughtful accommodations regarding pricing, which helped our family make respectful and affordable choices without feeling pressured. The entire staff treated our loved one with dignity and respect, and we are truly grateful for the care shown to our family throughout the process.

During the most difficult time, Ouimet has been a true blessing. From the very start, Fehia has…read morebeen kind, understanding, responsive, and thoughtful. Both her and Vicky have a calm and peaceful way about them that has really made parts of this process easier. Thank you so much, Fehia and Vicky- you have made a difference :)

We had a truly beautiful experience with Valley Memorial Park Cemetery, Funeral Home, and Reception…read moreCenter during one of the most difficult times in our lives. From the very beginning, their team was patient, compassionate, and never made us feel rushed or pressured. After a previous experience with another funeral home where everything felt urgent, this was completely different. The atmosphere here was serene, welcoming, and allowed us the space to breathe, ask questions, and make decisions with care. We genuinely felt supported every step of the way. Because of this experience, I now feel inspired to plan my own arrangements ahead of time so my family can focus on grieving and being together, rather than navigating logistics during such a painful time. I am deeply grateful for the care they provided. 10/10, and I would highly recommend them to anyone in need of compassionate and professional funeral services.

Valley Memorial was wonderfully helpful and kind when my dad passed 9 months ago with his handling,…read morecremation and everything that goes with it.. I would have highly recommend ed and given them 5 stars even then. But now, I'd give them 10 stars if I could. They were amazing as I navigated through last minute, challenging complications with my mom's remains leading up to her burial.... and they didn't even handle her or cremate her when she passed (an East Bay mortuary did). They truly went above and beyond even coming to pick up my moms remains at my home and finding a way to ensure it would arrive safely close to her burial site since I could not take her on a plane with her urn. They were kind, compassionate, professional, thorough, and go above and beyond at a time when it's really needed. Thank you Eugene, in particular!

When my father passed, we use the Oak Park Hills and Mark, The owner is awesome…read more Dan was the one that drove the hearse to the cemetery where my father was buried. He was very kind and thoughtful. They are very easy to work with and I thought they were quite reasonable.

We had the pleasure of working with Mark and Dan and they went over and beyond with every request…read moreand question we had. They guided us through the process of such a difficult and challenging time with such grace and the support given to our family provided a level of peace. If you needed to contact either of them with ANY questions, they were able to respond promptly and at any time day or night. The service that was held in their chapel was so beautiful and had a comforting presence. I wish I could give 10/5 stars for the service Mark, Dan and Rex provided and in taking such great care of the person who passed. All expectations we had were beyond exceeded. We couldn't have asked for better people looking after our adored one.

The staff at Oakmont were extremely helpful and ended up supporting my family in hosting a lovely…read moreservice for my father, including a Marine Corps color guard. However, afterward, having completing payment and thinking the experience was finished, I have received multiple collection notices from Oakmont. Each time I've received these letters, I've called the Mortuary, spoken with someone, and been told they are waiting for funds from the insurance company. I even saved a voicemail from one of their employees about this. Nevertheless, the letters continued, and Oakmont sent a collection agency after us. Each time I've called, I've specifically said I would pay the balance, and been told I didn't need to. So apparently the right hand doesn't know what the left is doing at Oakmont, and we are stuck in the middle.

From the start of this very difficult time, Oakmont has been so helpful. We were recommended to…read morework with Marilu and we are sure glad that we did that. She is kind, understanding, responsive, and thoughtful. Every detail has been handled gently and with warm professionalism. We are grateful to Oakmont for guiding us through this very difficult process. Thank you, Marilu, you are a blessing :)

I went out today to put flowers on my sons grave for his birthday…read more I was pleasantly surprised to see the grounds in such beautiful shape! The grass trimmed so nice and for the first time in months green! No more piles of dirt piled around the edges of curbs, trees trimmed, everything has been cleaned up. Apparently new ownership listen and visit often. It was very refreshing to see such a change, actually just like years past. Thank you, it's beautiful!

It's Mother's Day, a deeply meaningful day for my family. My mother-in-law, and my father-in-law…read moreare all buried here people we loved dearly and honored with proper services over a decade ago. Between the plots and services, we spent somewhere between $20,000 plus to make sure they were laid to rest with dignity. But today, what I saw was disheartening. The grounds are in terrible condition. Weeds are growing everywhere, the grass is bone dry and full of stickers, and it's clear that basic maintenance like watering hasn't been done in a long time. Dead flowers were scattered across the cemetery, and trash cans were overflowing. There's no sense of care or pride taken in keeping this place up especially on a day like Mother's Day, when so many people come to remember and honor their loved ones. I left feeling more upset than comforted. Coming here is supposed to be a peaceful, respectful experience, not a frustrating one. I truly hope management sees this and understands how much this matters to the families who trusted you with their loved ones' final resting place.

My family has used Hull's Chapel service for both my paternal grandparents and my maternal…read moregrandfather. The people here are super nice and very helpful and caring to us. When my paternal grandparents used their services, they took care of and helped dress my grandparents for our viewing services rather well. They never bothered us but were attentive in case of our need. And when we were ready to use the furnace, they were extremely helpful and understanding for our time. Recently, we used their service again for my maternal grandfather. Everything was as I remembered (previous time was 2020), and the service and hospitality for us was great. Once again, we used the space of the chapel to hold the service for my grandfather and when it was time, the gentlemen closed the casket with sincerity and respect. Overall, I highly recommend this place for cremation services. The pricing was very fair for what we wanted for a 6 hour Open Casket Viewing and the service is top notch.

Super clutch in time of need. Super sincere and supportive. No haggling no high-pressure. No…read moremark-ups or add-ons. Other memorial chapels felt like we were negotiating to buy a used car and some of them were as expensive as a new car.

Well... not a review most want to leave but they were so helpful in such a time of need. They…read moreanswered their phone well after 9:30pm. They were informative, kind, and empathetic. They were quick to send over the paperwork need and told us 7-10 days to receive the ashes. For my mom and grandfather it was about a 5 day turnaround. The price was so much more reasonable compared to other companies. Thank you for your help in time of need

Excellent experience, professional and reasonably priced. Highly recommended. I used Alta Vista for…read moremy Mother who had been in hospice care at my home. I had been referred to Alta Vista from a friend whod used them for his brother, and my friend was very pleased.

Beautiful peaceful cemetery. This is a fairly small cemetery which makes it quiet and intimate for…read moreyour loved ones.

At the worst time one could expect, those on the phone were less than useful. Contact info given 3…read moretimes, yet I could not hear when to come in for preparation. One person finally called back, but never left a message. We wanted to purchase 2 plots and determine if there was room for cremated remains, yet nobody had access to a person's schedule for a visit. While my phone will not put through a call from non- contact (too many scam/solicitor calls) the person finally returned my call from a number different from main number on website. Reception wanted me to determine who returned call without a name! Like, if I knew it, I would simply ask! Very disappointing. Thankfully, there are other options which we will look into.