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    Trademark Roofing

    3.2 (13 reviews)
    Open 9:00 am - 5:00 pm

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    Services - Trademark Roofing

    Gutter repair

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    A metal sheet ricocheted of a column and damaged a $400 West Elm planter.

    It took Trademark Roofing 3.5 months to re-roof our home. They miscalculated the resources necessary. The additional delays permitted additional damage to our interior ceiling from new leaks. During these three + months we were never notified whether they would show up or not. However, our biggest disappointment was the total disregard to our property shown by the installation crew and by the lack of communication and failure to repair by their local manager, John Bottensek. Metal roof debris as well as blue weatherproofing and rust colored paint fell everywhere. They failed to properly protect exposed surfaces and caused much damage, specifically: Our new travertine porch was deeply scratched from flying metal and stained from blue waterproofing material as well as rust colored roof paint. A column in the porch had a corner torn off, again from flying metal parts. A concrete planter from West Elm, purchased for $399 plus taxes and shipping, was also damaged from flying metal that ricocheted off the column. Although we removed the large metal part, the manager indicated damage by the workers was impossible due to its location. Debris and roofing nails fell down the exhaust fan chute and is still unusable after four months. Blue and rust colored stains were left in our driveway and outside walls of the house. Clean up was difficult since stuff was strewn about a half acre. Three members of our household had roofing nails go through their shoes. After two months and without calling us to confirm, Mr. Bottensek incorrectly unilaterally declared all damages were repaired. They repaired the column but the repair was substandard as it is not smooth against the existing plaster, and needs to be refinished. In summary, customer service, protection of existing property, timely communication on progress, a well trained crew as regards placement of roof and other garbage is absent or severely substandard. It has been a nightmare we do not wish on anyone else.

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    Trademark Roofing - roofing - Updated August 2026

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