Dr. Grimes is the only dentist in a 100 mile radius that answered my call at 3AM while I was in…read moreexcruciating pain. He said to go ahead and go up there the next morning at 8AM. Not only was their front desk very helpful- my hygienist, Angel, was super friendly and explained everything to me so thoroughly. They went ahead and told me what needed to happen and had a plan set up to fix any and all issues that needed to be addressed in the future. Dr. Grimes assured me that there were no surprises and he was telling the truth. My procedure was done same day by Dr. Misko. He talked me through everything and made sure I was comfortable the entire time. He often reassured me and his dental assistant, which I found comforting. If you want a great and caring dentist- this is your place. Me and my family are all amazed and are all switching over as soon as possible.

I had a recent appointment and was led to believe they accepted as in network delta dental…read moreinsurance. When I checked out I was told I owed $160.00 out of pocket. If I had been informed of this in the beginning I would have never gone in initially. I will not go back

I have been seeing Dr. Nichols for a while now -- somehow she and her staff seem to get friendlier…read moreand friendlier with every visit. I appreciate that they never seem to be bothered by my questions and love the time that they spend to explain a procedure. It's a little weird I know, butt one of my favorite things here is the amount of technology that they use to monitor and track the patients. Right by the dental chair, you can view a computer screen that shows your teeth, x-rays, stats, measurements, notes, and your horoscope (probably not but you get the idea). Seeing the health of your teeth so clearly would help to comfort even the most nervous patient. If you're looking for a dentist, I think you'll appreciate the services here!

So good and sweet and kind! Such a great atmosphere and such a great group of people who just exude…read moreexcellence!!!

I have been to many dentists in my lifetime due to moving and this has by far been my best…read moreexperience. The place is *clean*. One might think this is a given in a dentist's office, but not always! They keep the building cool, but I was offered a blanket by the staff several times. The staff: from the front desk, to the dentist, hygienists, and assistants, absolutely fantastic. You can tell they enjoy their jobs which shows in their positive attitudes and how caring they are. Usually this also means good management. They were very detailed when explaining procedures and left the treatment plan up to me with no pressure. An employee broke down all of the services offered and what insurance would cover before they started treatment so there were no surprises. They were transparent and forthcoming and that's so important to me especially when it comes to my health. I would absolutely recommend them to anyone!

This dentist office is a criminal enterprise!! Case in point - if your dental insurance - the…read moreinsurance you pay for, and the insurance they have legally signed on to accept and follow, allows for two dental exams, well this office won't provide the second dental exam unless you agree to pay $30 for x-rays that aren't covered by your insurance! So today, I didn't receive the full benefits of my insurance!! Just criminal!!! This is a deliberate decision this office makes to go against the insurance (Madison says so)!!!! Criminal on so many levels!!! If you have been a victim of this practice by this office, please file your complaint with your dental insurance company ASAP!!!!

Been meaning to find a dentist here in Lubbock and glad I found Stone Crest Dental. I've worked at…read morea dental office myself for 5-6 years while in college, and the office is very modern in terms of equipment used from the front office to the back. Staff here were wonderful and got me set up very quickly upon walking in. Dr. Raby was also very great and I felt that I would be under good care here for my dental needs.

I am one that received a notice from the collection agency of an outstanding bill. I contacted the…read moredental office and was advised that several letters went out including text messages... according to their computer. When I said I never got one bill she said several bills went out and also... text messages went out. I offered to show her my phone showing I never got a text. When I offered to show her my phone she simply restated that notices were provided. I pride myself on paying my bills on time and have never been late on a payment much less reported to collections. I stopped going to them for two reasons: one they didn't bother to tell me my insurance didn't take them and then the dentist I saw never once looked at me. He looked at the dental assistant and talked to her only as if I wasn't there. He offered nothing except to disagree with the dental assistant's assessment. I left that office seriously disappointed. Now, my only advice to anyone who goes there is. Be sure to find out what your bill is for anything.. because their computer will say otherwise and you have nothing to go on. As a note. Dr. Green retired.. I found that out when I came in for a cleaning/check up.

Good experience. The dentist that worked on me was very patient and friendly and really put me at…read moreease. Everyone seemed really friendly and accommodating which is important when you're nervous about the visit. Cons: -They throw a lot at you in regards to additional service. Almost felt like they were working on you to score some up charges. -They referred me out to a surgeon, West Texas Oral, to get my wisdom teeth pulled. This surgeon doesn't work with insurance and I thought they were jerks with my experience with them. This kind of reflected on abbeyville in my opinion. They honestly didn't seem thrilled when I questioned their lack of insurance acceptance. -Wasn't too happy to still get a bill in the mail despite all the out of pocket and insurance expense already charged up front.

$200 for them 2 confirm the issue...which was provided to the receptionist when I called to make…read morethe appointment. Not to mention, I found out they didn't accept insurance. I provided my insurance info to the receptionist when calling to make an appointment. He instructed me to bring the cards so that insurance could be noted & billed. Abbeville also wants to charge 4x the industry standard. It would be nice if the office/billing staff would learn that you shouldn't roll your eyes at patients. Oh, I almost forgot they do offer a 20% discount "program" that you have to pay $299 to enroll. SMH.

Never been here, don't know anything about it. But I waited on him in Dallas and he noticed we were…read moreslow because of the rain. He wrote a very cool positive note on my merchant copy and even left a nice tip. Nothing crazy, not going on vacation soon, but I could have left like $5 and he didn't. And he didn't have to even be nice or positive but was. Side note, his teeth were straight so I'd imagine he can do his job well.

I was a patient at this dentist office back around 2004. Obviously Dr. Scott doesn't have a very…read moregood memory. I had an injury to my mouth when I was in high school, about 30 years ago now. That injury has caused more and more damage to my teeth over the years. Dr. Scott saw that and all he saw was huge dollar signs. He did unnecessary work, I now have 2 dental implants, and his work was pretty shoddy. I had a flexible spending account with my employer at the time and I wasted it all very quickly at this dentist office. And after I had used up all of that money that I had saved for an entire year, they still wanted more money from me. Their financial person lied about something being covered by our insurance but apparently it wasn't. She harassed us a lot about paying them money that she had previously said our insurance would cover. She called me at work and at home a lot, harassing me for the money. So I realized that they really couldn't be trusted. Shortly after that, they moved to a new location, their currently location. Being able to get lots of money from my insurance for unnecessary dental work helped with that. And they probably do this to other patients as well.

My son was in Lubbock for a college equestrian event. His bottom retainer had come unglued in 2…read morespots and connected in 1, so was hanging loose. Farnsworth Family Orthodontics was so extremely helpful in getting him in to the office at the last minute on a Friday to fix the retainer. From the moment I called to the time he left the appointment, the staff was so helpful and kind to us. We so appreciate the last minute help and would recommend this practice to anyone needing orthodontic help! Thank you Trish, Karen and Dr. Farnsworth!!

From the owner: High-Quality Orthodontic Care You Can Count On…read more Dr. Farnsworth and our team at Farnsworth Family Orthodontics want to give you every possible reason to smile. That means we care about your happiness and satisfaction with treatment as much as we care about the health of your teeth and jaw! Click one of the links below to learn more about Farnsworth Family Orthodontics.

SCAM DENTIST. They will tell you they take your insurance, provide medical care, then charge you…read morethe full bill because they actually "don't" take your insurance even though they said they did on the phone prior to the appointment. Take your money & time to a business that is honest.

Dr. Fortner we has been our family's dentist for many years. He's a real pro who always takes the…read moretime to discuss our care and answer any questions we have. We recommend him to anyone, especially families.

Dr Tanner is the most concise dentist I've been to. He…read morethoroughly explains the options to you and gives his recommendations. I've found my lifetime dentist!! The office staff is friendly and efficient. You can't go wrong with this dental office. They are members of the Lubbock BBB and can be expected to adhere to the good service and business practices that entails

Wonderful dental office. All around great staff. Dr. Tanner Gregory is a great dentist! I am…read morethrilled to have set up my apt with Gregory Dental. As a person with no insurance, I did not feel as if I was being robbed or overcharged even though I had not gone to a dentist in over 5 years! With what I needed/need to get done, I feel the pricing is very good. When I had called around the area for a quote on dental cleaning, I felt the pricing was over the roof. I am beyond happy to get all my dental work done with Gregory dental. You can not go wrong, give them a call! Next, I plan to have my husband go here. Thank you!!!

Fantastic dentist!! Had to get a crown on very painful cracked tooth. Crown was placed within a…read morefew days and fit perfect. She did not have to do any adjustments. this was a first for me, I would highly recommend Dr. Ketron she is very gentle and explains everything!!

Had my remaining upper teeth pulled about a week ago and dentures put in. It was a decision that I…read morestruggled with after many years of dental visits and thousands of dollars in dental bills. My daughter in law, who works in the dental field, suggested I see Dr. Ketron. She took her time with me, explaining all my options, and costs, up front and we decided that this was the best course of action for me. Couldn't be happier with the results! All of the staff were so helpful and caring, and everyone did their best to insure that I was comfortable with both the procedure and my aftercare. Dr. Ketron even called me at home, on a Sunday, to check on my progress! In my particular case, dentures were the best option and Dr. Ketron and her entire staff were the right choice for my care.