So good and sweet and kind! Such a great atmosphere and such a great group of people who just exude…read moreexcellence!!!

I have been seeing Dr. Nichols for a while now -- somehow she and her staff seem to get friendlier…read moreand friendlier with every visit. I appreciate that they never seem to be bothered by my questions and love the time that they spend to explain a procedure. It's a little weird I know, butt one of my favorite things here is the amount of technology that they use to monitor and track the patients. Right by the dental chair, you can view a computer screen that shows your teeth, x-rays, stats, measurements, notes, and your horoscope (probably not but you get the idea). Seeing the health of your teeth so clearly would help to comfort even the most nervous patient. If you're looking for a dentist, I think you'll appreciate the services here!

I have been to many dentists in my lifetime due to moving and this has by far been my best…read moreexperience. The place is *clean*. One might think this is a given in a dentist's office, but not always! They keep the building cool, but I was offered a blanket by the staff several times. The staff: from the front desk, to the dentist, hygienists, and assistants, absolutely fantastic. You can tell they enjoy their jobs which shows in their positive attitudes and how caring they are. Usually this also means good management. They were very detailed when explaining procedures and left the treatment plan up to me with no pressure. An employee broke down all of the services offered and what insurance would cover before they started treatment so there were no surprises. They were transparent and forthcoming and that's so important to me especially when it comes to my health. I would absolutely recommend them to anyone!

I would give them negative stars if possible. I had just moved to Lubbock last year and believed I…read morehad a cavity and was recommended to visit this office. They did confirm a cavity, then a 2nd cavity, and another $15K of work!! In October I only had them do a small portion of the work and fill the cavities. One of the crowns they put in felt abnormal and it was hard to eat with, then a filling fell out 1-1/2 months later. I went to get the filling and crown repaired. It felt like the needle the dentist used to administer the pain meds hit my jaw bone, and the pain was excruciating. When I screeched in pain she told me not to worry and "that let's me know I put it in the right place". My jaw didn't get numb so she injected a 2nd dose that was just as painful. That was the 1st time I ever cried at a dentist office. The repair to the crown made it worse than the original. My jaw was sore, slightly swollen, and tender to touch for over a month. I went to another reputable dentist to have him look at the work and assess what Abbeville said I needed done. He confirmed my suspicions that the work they said I needed was not necessary and took care of the crown. Today, 6 months after they repaired the filling it fell out again!!! All Abbeville cares about is money, not quality care or their patients. I would never recommend anyone to use them.

I am one that received a notice from the collection agency of an outstanding bill. I contacted the…read moredental office and was advised that several letters went out including text messages... according to their computer. When I said I never got one bill she said several bills went out and also... text messages went out. I offered to show her my phone showing I never got a text. When I offered to show her my phone she simply restated that notices were provided. I pride myself on paying my bills on time and have never been late on a payment much less reported to collections. I stopped going to them for two reasons: one they didn't bother to tell me my insurance didn't take them and then the dentist I saw never once looked at me. He looked at the dental assistant and talked to her only as if I wasn't there. He offered nothing except to disagree with the dental assistant's assessment. I left that office seriously disappointed. Now, my only advice to anyone who goes there is. Be sure to find out what your bill is for anything.. because their computer will say otherwise and you have nothing to go on. As a note. Dr. Green retired.. I found that out when I came in for a cleaning/check up.

first thing is they lied about accepting insurance and stuck me with a $700 bill after paying $200…read moredown for a filing. I REPEAT THEY DO NOT ACCEPT INSURANCE. then they're only open Monday through Thursday and you can feel the stress of how many clients they packed in for the week. it felt more of like an assembly line and then a visit to the dentist. if you had extra questions or felt that your teeth didn't quite fit/feel right after being shaved down, the dentist was noticeably frustrated to the point that you just deal with the poor quality of his work. Rude staff and the dentist needs to learn how to keep his comments to himself. show some professionalism

$200 for them 2 confirm the issue...which was provided to the receptionist when I called to make…read morethe appointment. Not to mention, I found out they didn't accept insurance. I provided my insurance info to the receptionist when calling to make an appointment. He instructed me to bring the cards so that insurance could be noted & billed. Abbeville also wants to charge 4x the industry standard. It would be nice if the office/billing staff would learn that you shouldn't roll your eyes at patients. Oh, I almost forgot they do offer a 20% discount "program" that you have to pay $299 to enroll. SMH.

I took all three of my kids here for their braces. I also got my braces here. I didn't have any…read morecomplaints except when their quoting process for braces is not accurate at all. My kids have phase 1 and 2 braces. I paid for both phases in full. i came into an appt recently and was told that they wouldn't see my children until I paid an additional $2k that they misquoted. I have never in my life dealt with a quote like this. How can a business misquote so badly? It was there error and I was cut off until I could pay.

It is with regret that I write this - I have been a patient for years and have always considered…read moreDr. McBee and her team as part of our extended family. At my last visit. I was charged for an X-ray that was presented as a NEW OPTION and super COOL, but I was not informed in advance that there would be an additional cost of $400 for the service. This was no disclosed or medically necessary and is concerning and does not reflect best practiced. After many year of appreciation and trust I am deeply disappointed that htis has become the outcome. Nevertheless, I believe it is in our families bes interest to transition to a nther provider.

Excellent staff and excellent service. As always, a very enjoyable atmosphere to make the stress of…read morevisiting a dentist office pleasurable.

I was a patient at this dentist office back around 2004. Obviously Dr. Scott doesn't have a very…read moregood memory. I had an injury to my mouth when I was in high school, about 30 years ago now. That injury has caused more and more damage to my teeth over the years. Dr. Scott saw that and all he saw was huge dollar signs. He did unnecessary work, I now have 2 dental implants, and his work was pretty shoddy. I had a flexible spending account with my employer at the time and I wasted it all very quickly at this dentist office. And after I had used up all of that money that I had saved for an entire year, they still wanted more money from me. Their financial person lied about something being covered by our insurance but apparently it wasn't. She harassed us a lot about paying them money that she had previously said our insurance would cover. She called me at work and at home a lot, harassing me for the money. So I realized that they really couldn't be trusted. Shortly after that, they moved to a new location, their currently location. Being able to get lots of money from my insurance for unnecessary dental work helped with that. And they probably do this to other patients as well.

Initially over the phone, this place seemed like a dream. However, upon arriving for initial…read moreconsult, it was revealed to me that Dr. Scott is unprofessional and condescending. If you would prefer to be under the care of a dentist who says "I mean, I don't know what to tell ya. I don't have any other suggestions. Do you?" as he looks at his assistant, then go here! He was very demeaning of my condition I was born with, and demeaning of the care I've had in the past. I don't come from a privileged family, and my mother did the best that she could on her own. I am appalled at the lack of respect displayed by Dr. Scott at my appointment. Also to be told, "Not anything to feel self-conscious about, but when you smile you show A LOT of gum. Also, your previous dentists did they best they could given the situation with your jaw line they had to deal with ." His tone of voice was NOT sweet and sympathetic" , it was condescending and rude. I can't fix my jaw I was born with or how much gum is shown when I smile. The first time I had a "full" smile, I was 27 years old. Only three years ago. Extremely unprofessional, and extremely rude. All this to say, it's unfortunate - because my phone call with them initially is what lead me to ultimately choose Dr. Scott.

My son was in Lubbock for a college equestrian event. His bottom retainer had come unglued in 2…read morespots and connected in 1, so was hanging loose. Farnsworth Family Orthodontics was so extremely helpful in getting him in to the office at the last minute on a Friday to fix the retainer. From the moment I called to the time he left the appointment, the staff was so helpful and kind to us. We so appreciate the last minute help and would recommend this practice to anyone needing orthodontic help! Thank you Trish, Karen and Dr. Farnsworth!!

From the owner: High-Quality Orthodontic Care You Can Count On…read more Dr. Farnsworth and our team at Farnsworth Family Orthodontics want to give you every possible reason to smile. That means we care about your happiness and satisfaction with treatment as much as we care about the health of your teeth and jaw! Click one of the links below to learn more about Farnsworth Family Orthodontics.

SCAM DENTIST. They will tell you they take your insurance, provide medical care, then charge you…read morethe full bill because they actually "don't" take your insurance even though they said they did on the phone prior to the appointment. Take your money & time to a business that is honest.

We have had the pleasure of seeing Dr. Fortner for over 16 years. He saw our kids from the ages of…read more2 til they were on their own and we still see him. The atmosphere is always laid back and friendly and we feel like family. Couldn't be happier with a dentist.

Dr Tanner is the most concise dentist I've been to. He…read morethoroughly explains the options to you and gives his recommendations. I've found my lifetime dentist!! The office staff is friendly and efficient. You can't go wrong with this dental office. They are members of the Lubbock BBB and can be expected to adhere to the good service and business practices that entails

I don't live in lubbock and had a dental emergency I called dr Gregory's office and his staff was…read moreso helpful saw me that day and dr Gregor was great if I lived in lubbock he would be my dentist!!

Fantastic dentist!! Had to get a crown on very painful cracked tooth. Crown was placed within a…read morefew days and fit perfect. She did not have to do any adjustments. this was a first for me, I would highly recommend Dr. Ketron she is very gentle and explains everything!!

Had my remaining upper teeth pulled about a week ago and dentures put in. It was a decision that I…read morestruggled with after many years of dental visits and thousands of dollars in dental bills. My daughter in law, who works in the dental field, suggested I see Dr. Ketron. She took her time with me, explaining all my options, and costs, up front and we decided that this was the best course of action for me. Couldn't be happier with the results! All of the staff were so helpful and caring, and everyone did their best to insure that I was comfortable with both the procedure and my aftercare. Dr. Ketron even called me at home, on a Sunday, to check on my progress! In my particular case, dentures were the best option and Dr. Ketron and her entire staff were the right choice for my care.