Despite being the only bank on the island where I live - I am now really considering joining a…read morebetter, larger bank on the mainland. I've found most of the people working here to be unfriendly and often rude, service to be inconsistent, and I get lectured when I make what they consider a large withdrawl, but they refuse to tell me what they consider large and when I need to let them know ahead of time.... Then there is the fact that they are notoriously bad with wire transfers - yet they charge fore redoing a failed transaction - charging over and over again if they make a mistake. How is that OK? They seem to treat some customers as adversaries, rather than as customers. I'll give two starts rather than one, as there is one very nice teller who is new to the band, and is always pleasant to work with.

We recently purchased our first home with The Awesome Nossum Real Estate Group and with that, we…read morewere introduced to Dan Keller and his team. Throughout the whole process, Dan and the entire team were absolutely outstanding to work with! They had us pre-underwritten within just a few short days and once we put in our first (and only!) offer, his entire team was looped in on where we were in the process and what they needed next from us. We were given weekly email updates, had Tuesday phone calls to ensure we had a platform to ask any/all questions and then provided immediate responses/follow up to our emails. On top of outstanding communication, knowledge and follow through, they are also just kind, genuine people! They were so good to us and truly helped us to celebrate that moment that our loan was finalized on the day we were closing on our house. We knew immediately after meeting with Dan that he would be our mortgage broker and I'd recommend his team to any and all looking to finance a mortgage.

This team of professionals completely ROCKS! We were moving from out of state, and we wanted to buy…read morea home. We had a tricky situation due to the fact that my husband had not started his new job yet, and I was unable to qualify due to a crazy foreclosure situation. Dan, the other Dan, Jason, and everyone else completely had our back! If you are looking to buy a home, go to Dan first! Don't even look at a house until you talk to him and see what you can afford. We had a pre-approval letter in hand when we shopped for homes, and when we found the right one, we were able to make an offer, have it accepted and get everything done in LESS than 30 days! And, all this work was mostly done electronically from out of state! The icing on the cake? The night we moved in to our new place, Dan had pizza delivered to our door!!! Have you ever heard of ANY bank doing that? TOP NOTCH service all the way! Thanks to all at Dan's office that have made our home ownership dreams possible!