Though I've been here many times over the years, I have frequented this Ace Hardware location MANY…read moretimes this week as I stocked up on hurricane supplies. The best thing about this store is the great customer service! It's never hard to find an employee for help, in fact they almost always find you first to ask if they can help you find something. This isn't a large store so there isn't a huge selection to chose from, however they make it up in the fact that they carry a little bit of everything. They have what I'm looking for about 90% of the time. Some items they carry include...Farming Supplies, hunting supplies, tools, paint, bathroom/kitchen fixtures, lumber, lawn equipment, etc. For easy to find items you can grab them cheaper at Walmart, but for harder to find items this is your best bet in Walterboro.

If I could give you a 0 I would. We purchased a Poulan chain saw and chain bar oil. We were told…read moreif it doesn't work bring it back. After exhausting ourselves trying to crank the thing we took it back to the store. An employee took it to the back out of sight, came back and said it works like a top. We asked for a refund but were told once you put gas in it you have to return it to Poulan. How do you expect to see if it works if you don't put gas in it? We then asked the same employee to crank it in front of us and he couldn't. He called another man and he was able to crank it. I put the chain bar oil we had bought on the counter and it disappeared. The man who cranked the saw didn't believe we had brought the oil in and had to verify with the cashier before he would replace the oil! I can't understand why you sell a product and don't back what you sell! I am totally disgusted with this store and the employee who doesn't trust his customers. There are other places to shop and not be treated so disrespectfully.

This is a small store but they pack a lot in it. Tools, appliances, lawn mowers, and more. I've…read morebought a lot from here mainly because the service is good. That and it has never been super busy when I've been in. Stress free shopping experience. I'd give it more stars if the selection was bigger. But like I said, they are doing really good for the space they have.

We were stuck with the need of a wrench. Traveling through. And we luckily came here after…read morebypassing many parts stores. As an aside...good lord there are a ton of parts stores in Walterboro. The service at this family owned franchise was simply great. Fella knew his tools when we didn't. Lots of grills and craftsman tools.

While working on my car I snapped a crucial bolt head off. I searched everywhere for the particular…read morebolt that I needed. Could not find it. Someone suggested I try here because they specialize in this kind of thing. I spoke with them, they order the exact bolt I needed and only cost me a few cents. The customer service was great and extremely helpful.

Whenever something on my mower brakes this is my first stop. Though their show room is full of…read moreHusqvarna equipment, they will most likely have (or definitely order) any part you might need for whichever mower you own. I have a Cub Cadet Zero Turn mower and I've never had any problem getting the parts I need for it through them. Most of the time they need to order the part for my particular mower, but they always have been able to get it the next day. When I've tried ordering something something myself online, I've had to wait several days to get it and the price is usually pretty close to what Walterboro Rental quoted me. Since my mower usually brakes down when half of my yard is mowed, (and can't stand leaving it like that for very long) I'll opt to getting the part quicker by ordering it with them.

I had them pick up my riding mower a week ago after stopping there in person hoping to buy a small…read moreitem that might help my problem. Two men there were very helpful and told me what they thought the problem was. I asked when they thought they would be able to look at it and get a part ordered. I had my owners manual which both men looked at and we discussed it being a Craftsman with a Kohler engine. This was on a Thursday. I was told probably the beginning of the week and then it would depend on how long it took to get the part in. The mechanic and one of the other men said once the part came in they could fix it in 25 minutes. They guesstimated they would probably be able to get it done by the end of the following week. They were too busy to pick it up then and would try to get it the next day. I called Friday morning and the p/u was squeezed in for which I was thankful. By then my grass was already high. I called the following Thursday (today) to get an update. NOW comes the problem. The woman answering the phone couldn't find my paperwork. After a few calls, she finally found it and said the problem was that I had told her it was a Husky. NOT TRUE. She went to the back and said they hadn't looked at it yet and that the mechanics were working on some commercial Huskys and couldn't do anything else until they were finished them. I was angry by then because she was pretty short and curt. I told her that a week ago the mechanic said they'd check it out probably Mon. or Tues, etc. She said "I was there as the counter during the conversation and they said they'd get to it as soon as they could." NOT TRUE. Then she said there were people from last week still ahead of me and they had to do the commercial work done first. She was getting very rude, never apologized for any misunderstanding, any errors, would not even guess when they could look at it to find out what part was needed, etc. I offered to order the part online and bring it in, and she said she'd call me back when a mechanic came up front because they had 2 men and they were both under lawn mowers. Then she said she had to hang up because she was there by herself and the phone was ringing. They have some very nice and good employees, however, she does not have the skills to deal with the public, and now I have a mower that I desperately need back and can't get any idea of how much longer it'll be until it can get checked out. I'm left up in the air and am not happy at all.

Benton's Feed and Seed is a fantastic stop for your livestock feed/supplies and seed needs. They've…read morebeen a steady fixture in Walterboro for years and will continue to be because of their excellent service. Walk in to Ms. Michelle's giant smile and feel right at home. They care about their customers, if they aren't carrying what you're looking for let them know, and if they can, they'll find it for you. I know this because they used to not carry my brand of horse feed and after we talked about it, they started to. I get all my horse feed and hay from them. The same brand of feed is two dollars cheaper here than at the chain store right up the road.

I get all of my horse supplies here. I have two and they can get pretty expensive. I have shopped…read morearound a lot and Benton's is really good on their prices. The friendliness is what really keeps me coming back. And it's nice supporting an independent business.