Stopped in to have some keys made and pick up random things. Walked in and was immediately greeted…read moreeven though everyone was working with customers. They promptly made my keys and did not tell me where to get the items I came in for; they walked me around the store until I got every item I needed. Real customer service! I passed a Lowe's and Home Depot on my way to Fort Dobbs Hardware and I do not regret my decision. Whether you just need a couple things to finish your DIY project, need camping gear or you are prepping for when SHTF; this should be your destination. Great service; friendly knowledge people, nice selection and good prices. Totally recommend

Can't beat it for the hard to find…read more This is not a Big Box Hardware Chain by any stretch of the imagination. Small family owned that excels on service. Despite not having the volume of the Big Box Stores, they are still competitive on price. In the past, they have been the one place I could count on to get Rock Salt for snow removal in a timely fashion. If they did not have it, they would put you on a call list give you a call when it came in. It's been a number of of years ago, but we had a power outage and I called about a kerosene heater. After all, I have been coming here oft and on for 10 years now. They had one and exactly one and put it on hold for me. When I showed up to pick it up later in the day, a young father came in desperate for a kerosene heater. Had a couple of small kids and his wife in the car and you could tell they were cold.] The only had one left but I let the young man go ahead and buy it for his family. Fort Dobbs Hardware made sure I had the next one that arrived. At one time, Statesville had two hardware stores like this but the second, Wagner's on Shelton Ave has been gone for a number of years not. If I need something a bit out of the ordinary, there is a good chance they will have it. Also good for advise on how to fix or repair things and to aid in proper tool selection.

This is a gem of a store! If you have ever wondered what a truly old original hardware store is…read morelike that has been mostly untouched by time, look no further. The staff are nice and friendly and willing to help. This store has tons of items your big box stores could only dream of selling. Great place for those items that are tough to find but not in most retailers. The screws and nails are still sold by the pound! They have been in business here since 1899! Thats over 125 years in business. Come by and take a look an a living piece of history, you will be sure to leave with something.

hardware hardware hardware... you want old timey hardware in a historical setting this is that…read moreplace! I've been in a few times buying things and I'm still not sure if this is a working hardware store or a historic site. There's tables full of tools and merchandise and bins of fasteners and they'll cut keys for you and I've even purchased gardening tools here but they just might be functional souvenirs from the coolest gift shop ever ;-) Really, there's spare parts and fluids and coatings in wall cubbies for things that were old when Moses was young; an amazing array of scythes, buck-saws, and other implements of indeterminate age but obviously well used and cared for as you would expect in these surroundings.

Customer service is a joke. They don't care about their customers just the dollar. Big store with…read moreno public restrooms. I guess it's because they are too lazy to clean them. I haven't bought anything there in about two years when they did away with their restrooms. Neither have my family and friends have shopped there . They just said to go to their neighbors store and use their restrooms. I can see why this store has a 2 star rating

The reason I'm giving a one star is that there is a girl that works there either in the mornings or…read moreafternoons that she gives my husband a look every single time that he is getting his items checked out and she doesn't ask for his phone number like other places do. This isn't the first time that this has happened to him that when she is checking his items out that she doesn't ask for his number before checking his items out. I truly believe that she is racist because she gives him a snotty look. If she doesn't want to do her job then she needs to quit. But all the other employees do their job but her.

I have been to this particular Lowes store on many occasions and each time I have encountered…read moremultiple dogs throughout the store. I don't have a fear of dogs but when I go into a home improvement store, I am not expecting to see animals in every other aisle. At times I feel like I've stepped into Petco instead of Lowes. We have literally seen dog poop on the floor and on one particular occasion, someone accidentally stepped in the poop and tracked it across the floor. Disgusting!!! A couple of weeks ago I was in the store and I stopped to ask a customer service rep. where a particular item was located and when I turned to head in the direction of the item, I was shocked to see a very large dog (roughly the size of a Great Dane) standing less than a foot away from me. I was startled to say the least. The owner just smiled and he and the dog continued to walk down the aisle. I told my husband that the dog population in that store was getting out of hand. Yesterday, I was in the same store and my husband and I were looking at paint supplies when a couple came down the aisle with a medium sized dog. They stopped a couple of feet away from us. The next thing that we knew, the dog started yelping and hollering and carrying on. We quickly moved away and the couple pulled the dog away while talking to it and trying to calm it down. I told my husband that I was done and that I would not shop at Lowes unless they put more animal restrictions in place. I have been a Lowes customer for over 20 years but over the last few years, Lowes has gone to the dogs "LITERALLY!"

Quick stop to pay my bill and pickup a table for my home office…read more Due to a flood, the master bath and my office have been under construction for the last month and I ended up manually paying my bill this month. This is the Lowe's in Statesville off of Turnerburg Hwy. A bit out of the way so I don't come here often but maybe I should. Parked and walked in a lunch and Customer Service quickly processed my payment. Back to the back to pick up a second 6 foot table for my office. Each Lowe's in this area has a different floor plan which is madding but he are headquartered locally so each local store becomes a test lab for a new floor plan. Took awhile to find it but did and checkout was a breeze. A very good shopping experience and payed my bill, made my purchases and still had time for lunch.

always had great prices when buying and great service when my push lawn mower and riding mower…read moreneeded tune ups and maintenance. Also service My Tiller. Down to earth people and always try to help if they can.

Called for assistance and these guys act bothered to answer a question...definitely not a way to…read morestay in business with so many other choices.

We were happy to see that Statesville has a Harbor Freight now. This store is new and clean. The…read morepersonnel are friendly and available to help you find what you're looking for. The manager himself will spend time with you explaining the differences between similar items and then helping you load your purchases. Not every item on display is actually available in the store for purchase. Harbor Freight is not alone in having supply chain issues. The wooden work bench that I wanted to buy for hubby wasn't available in the Statesville store. I had to drive to Harbor Freight in Winston Salem to buy it. The large tool boxes that hubby wanted to buy weren't in stock either and had to be ordered. He ordered and paid for them on October 28, and three weeks later they're not in yet. No fault of the Statesville store. We've shopped in several Harbor Freight stores, and this one is our favorite.

I am a 100% disabled vet and I have to unexpectedly go out of town tonight and I need a hitch cargo…read morecarrier with a ramp to be able to take my mobility scooter. I go to the store because they're supposed to have some in stock I get here they say they don't have any in stock but the display sitting right in front of me. They do a search there's not another one within 200 miles but they refuse to sell me the display that is right in front of me that'll solve my problem. I won't go back to the store and I certainly don't recommend a store I don't recommend harbor freight at all I even called corporate and they said that they couldn't do anything to make them sell it to me. It's a shame I used to buy a lot of stuff here

One of the largest thrifts stores I have ever been in! There are 3 floors with everything from name…read morebrand clothing to high end furniture and everything in between. The fact that it is a business that helps local foster youth who are aging out of the system is amazing! All the employees are foster youth who are working their first jobs and learning to navigate the working world! Amazing vibe and a great experience.

Nice thrift shop located in an old style building at the start of downtown Statesville. (It's…read moreacross the street from CVS, so slow down so you won't miss it.) It's multi-storied (2 & 1/2 - 3 perhaps?) with stairs going in different directions. You can get quite a workout walking around. They have a little bit of everything, from furniture to clothes, from knickknacks to costume jewelry, etc. The prices seemed to be a bit high to me, but that might be par for the area. I did find some really nice shirts for my adult kids at decent prices. The place appeared pretty clean for me, so I don't know where the comments on it being dirty are coming from. It is a thrift shop that sells used items, so I would never expect it to be brand new clean, all spic & span. The workers were pleasant to deal with.

They tried. Had a…read moreplumbing problem yesterday at work that resulting in minor flooding. Replaced the hose with braided Stainless Steel but still looking for a spray head to go with it. I've tried several places so I tried Ferguson today. Did not have any luck but I have to give them high marks for trying. They spent a lot of time trying to solve my problem. Granted this is an industrial application for an FDA Registered Plant but they give equal assistance to homeowners trying to connect a washing machine or dishwasher as well

From the owner: For after-hours emergency, will call and/or commercial water heater full service delivery, please…read morecall (800) 217-9480. Ferguson is the trusted plumbing supplier for the professional plumbing contractor who demands quality plumbing supplies, tools, repair parts and bathroom fixtures from today's top manufacturers. Whether you specialize in service calls or new construction plumbing, we specialize in getting you the wholesale plumbing supply products and solutions you need to stand up to every plumbing project. See how our knowledgeable associates, on-site trainings and full-service solutions give you the tools you need to better serve your customer.