Great selection of glass, constant rotation of new decks and skate hardware. Only place in town…read morethat has Pit Vipers.

BAD BUSINESS PRACTICES ... HORRIBLE CUSTOMER SERVICE .... and RUDE UNREASONABLE MANAGER ... I had…read morebeen a loyal customer to this business for over 15 years spent THOUSANDS of dollars there over the years and I will never spend another penny in that store again because of the manager. To buy a flavored vape from this business you must first purchase it on line with a debit or credit card and then show your id when you pick up your order in person. Recently when I purchased them online and went to pick them up and the manager approached me and said I owed her money for vapes ...she said I ordered and picked up in April without paying for them. Confused as to how that could happen because the financial part of the transaction happens online before you can pick them up... but I asked her how much I owed her and asked her to give me the last four of the card I used so I could check my records. She told me that I paid with someone else's account ... THAT NEVER HAPPENED I HAVE NEVER USED ANYONES CARD BUT MY OWN. There is some mistake. Beyond the mistake the manager was VERY RUDE ... I was going to pay for their mistake until she told me it the order was from someone else's account and I picked them up .... That has NEVER HAPPENED ... not even one time!! So they lost a loyal customer and I thought everyone should know about the lack of customer skills I experienced with this rude manager who just kept repeating that I picked them up so I owe her the money over and over without saying anything helpful. The fact that you pay for them before you pick them up is the key point here ... it was a glitch in their system ... and now she refuses to let me purchase anything else until I pay for something that wasn't me ... I checked my account and I never purchased from the in April of 2024 AND I HAVE NEVER USED SOMEONE ELSES ACCOUNT ... so the glitch in their system is responsible and I will never return to Sub Culture again ... that manager is RUDE AND WRONG and DOES NOT CARE ABOUT HER CUSTOMERS EVEN ONES WITH 15 years of loyalty ... be careful it could happen to you too.

Absolutely love shopping here, really good prices and cute clothes. Everyone that I have met has…read morebeen super nice and very helpful. One of the few places that carry all my favorite brands.

The Loft owners are truely angels and saved us in time of need!!…read more We live in AZ and were trying to feed, clothe, and transport my son's father back to AZ in efforts to try and save him from being homeless, etc. Very difficult task while out of state! They heard our story and were more than willing to help while everyone else gave a quick no. When his father did not arrive by closing to pick up clothes, they personally delivered food, money, and clothes to the motel we got him. Their kindness brought all of us, including the father, to tears. Humanity is a beautiful thing! Thank you for going above and beyond and doing all you can to help people you never met, just heard a son's cry for help. You will always have a special place in our hearts and will FOREVER be grateful to you Bless you and your family! Sincerely, Amy Patasin and son

I always find the most fashionable pieces to add to my seasonal wardrobe. I also shop here for…read moreunique gifts:jewelry, purses, accessories. The staff is friendly and gracious and always willing to go the extra mile for gift giving.

Absolutely love this store. Such great fashion, and accessories. I wish I lived closer, but…read moreprobably better I don't . I think the hours are different from what they show on here. I highly recommend this very fashionable store.

I've been over at this location a handful of times since its existence. I'm not a resident of Red…read moreBluff, however I often view Red Bluff as a second hometown - attended high school here. Back to Ross, this location is, as others have written in their reviews, on the messy side. Every time I have gone in, there has been a disarray of items thrown about the store. That being said, I have found some great deals here. Especially the last time I came in! Their selection is vast and the inventory is constantly being updated. Also, at these discount stores, some disarray is pretty common. I've never had a problem with the employees. They've always been great.

Not many people there today, maybe because it's a Tuesday morning. Usually the place is a circus…read more The cashier was nice . The store wasn't such a mess.

To whom it may concern, We were up visiting my mom in Red…read moreBluff for the weekend. We came from San Francisco which is about a 200 mile drive. I'm very particular about how customer service should be in a store. Dolores was sweeping and cleaning the store and asked if we needed help. She told us if we questions to ask her. We could tell she was working and listening at the same time. She showed us were we could find more frames and pictures. We chose a posable white teddy bear. She was very sweet. Then Amber helped us find some movies and cds. I told her I use to shop here years ago when it was a grocery store. She was very polite. Gavin was our cashier and asked if we found everything we needed. He made sure to tell us to enjoy our visit and come back. I've been in retail for 32 years. I must say you are very lucky to have the people like this working for you. I'm going to yelp review your establishment too. Thanks again for making our trip to see my mom and enjoyable one. Sincerely Paul Russ Sent from my iPhone

Purchased a dresser online and it arrived by FedEx damaged. It's been 3 months and no response…read morefrom Amazing Finds about a refund for the damaged item that's sitting in my garage.

Amazing deals and finds! People there are so sweet! Will definitely be going back! Definitely my…read morenew favorite antique store!

I have visited this location a couple times since its opening…read more The store is pretty big. They have a decent selection of sports equipment, fitness items and active clothes. Sometimes Big 5 charges a lot of money for items you can get cheaper elsewhere. This is why I look at the sales, because often you can find some neat items on the cheap. Service here is fair. Sometimes you need to make some effort to get employees to notice you. Other times they are on it and are ready to assist in any way they can. Considering it's in a small town, this is a decent store for its selection.

I had a Big 5 near where I used to live in Sac area, so it's nice to have one here too. Mostly I…read moreuse them to get parts or replace my hear rate monitors when the batteries die. But now those Polar parts are not sold. All I wanted was a polar wrist monitor with the chest strap transmitter, but polar doesn't make those any more. Not Big 5's fault, but at least they tried to look up a solution for me. I guess it's back to Amazon to try to get what I want. The employees were as helpful as they could be, given what I was asking for.

Found out after the fact that The stylist that did my hair actually had no experience with hair an…read moreI ended up leaving with my hair looking the same as when I walked in. She didn't even style it. Still had to pay $220 an when I informed the owner she said there was nothing she could do about it.

Plum Crazy used to be my go-to gift and accessory spot. I stopped by every time I was on Main St…read more Now, not so much. Not only is the merchandise not what it used to be, but the store just has bad vibes. Before I used to have to negotiate with myself to save money, but now the earring selection is uninspired and saving money is easy. It just doesn't feel welcoming to browse and I can't wait to get out of there.