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    Tractor Supply

    2.3 (3 reviews)
    Closed 8:00 am - 9:00 pm

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    6 months ago

    Great selection and an ever helpful staff at all times. They truly understand customer service and do it well

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    10 months ago

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    3 years ago

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    Reptile City

    Reptile City

    (89 reviews)

    I was very excited to find this vendor online and pleased that they had a variety of pets at…read morereasonable prices. I ordered 2. medium hermit crabs (they had a buy one, get one free sale, so I'd actually be getting 4. I also ordered 2 brown anoles listed as feeders, intending to keep them as pets. My first clue something was wrong is that days passed without an email confirming that my animals had shipped. I checked my email constantly, wanting to be sure to be home. A week later, I woke up to an email saying my order had shipped and was on it's way.....I'm thinking I have a day or two to finish getting their habitats set up. I decide to check tracking, and it's a good thing I did! My animals were already at my local post office! Now I have to was seriously worried. Why? Because I had absolutely no idea how long these animals had been in transit! I could find no history through tracking to show where or when they had been. My mail carrier never fit to my house until 2:30 in the afternoon! Those poor creatures had been sitting in the post office for HOURS on top of however long they'd been traveling! I got the box from my carrier and was completely shocked that there was NO Live Animal stamped or written anywhere on the box! That probably had a huge bearing on how the box was handled at every facility! Once inside, I started owning the box.....and a disgusting smell hit me in the face! My heart sank. I just knew all the animals were dead, I felt like bawling, but continued to unpack them. I took out 2 plastic "bowls" with lids. The anoles were in them, not one in each container, but TWO! 3 of them were DEAD and VERY decomposed. The fourth was laying on top of DRY moss, on top of his dead friend, his eyes closed and looking very thin/dehydrated. I wanted to cry, but opened the container and he jumped up! At least he was alive. The hermit crabs were packaged all together in nothing but a nylon bag tied with a ribbon. They were all alive, but there were EIGHT of them and they were large, not medium as I ordered! I was not prepared to house eight hermit crabs! Or 4 anoles! The only reason the company sent so many is that they EXPECTED some or most to DIE!! I took pictures of the dead anoles and emailed the company, asking if they were replacing them. Their reply was: "We'll forward this to shipping". WHAT?!?! I have not heard a PEEP from them since. They do NOT care about the well-being of the animals they make money off, but only about their own gain. I will NEVER buy from them again and will vehemently advise others to steer clear of them!

    I purchased three anoles online, and the timeframe for shipping was ridiculous to begin with, but I…read morefigured I would wait anyway. A month passed, and nothing, and then another month. I started calling and asking where my order was, and when I managed to get through, I was given one excuse after another after another. I finally demanded my money back after several months, and then my calls started getting ignored. Take your money elsewhere. Do not trust these thieves.

    Tractor Supply - petstore - Updated July 2026

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